Apmex Collections agency question

Discussion in 'Coin Chat' started by DonaldDuck, May 29, 2012.

  1. DonaldDuck

    DonaldDuck New Member

    I had placed an order with APMEX and canceled it the same day, and called my bank reported my debit card card as lost. I am now told I need to pay $250 market loss fee for the canceled order. I have seen reports on other sites that say they will report to a collection agency to attempt to collect the money if I do not pay.

    I have a very good credit rating FICO score and would like to keep it.

    I would like to know from others who have been down this road before, if APMEX turns my account to a collection Agency and I do not pay, will this affect my credit score?

    They do not have my Social security number, dont companies need my SS to make reports to the credit bureaus?
     
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  3. Hobo

    Hobo Squirrel Hater

    So did you place the order and later cancel it OR did you lose your debit card and someone found it and placed the order using your lost debit card?

    You weren't by any chance under the influence of Ambien when you placed the order, were you?
     
  4. DonaldDuck

    DonaldDuck New Member

    I placed the order first.
     
  5. coleguy

    coleguy Coin Collector

    No, all they need is your name and address, but seeing as they have your credit or debit card info, they have more than enough info.
     
  6. Hobo

    Hobo Squirrel Hater

    Then you are bound by the terms of the agreement. Did you read the terms of the agreement before you placed your order?

    APMEX has a very good reputation. They are one of the leaders in the PM market. They are not known for making money by screwing over customers by charging baseless fees. I am guessing that you placed an order and later that day the spot price of silver or gold (or whatever you ordered) dropped so you canceled the order. Is that what happened?
     
  7. rickmp

    rickmp Frequently flatulent.

    Let me get this straight.
    You made a purchase and used your debit card to pay for it.
    Your debit card was then lost.
    You cancelled the original order.
    You cancelled your debit card.
    Is this correct?
    If so, you are responsible for the order.
    APMEX has a clause in their contract making you responsible for any reduction in value of the product between your purchase and your cancellation. You agreed to this when you made the purchase.
    Yes, they can put this info on your credit report without having your SSN. Your debit card number is just as effective.
     
  8. Hobo

    Hobo Squirrel Hater

    I just now went to APMEX's web site and clicked on FAQ.

    Surely you read this before placing your order:

    Looks to me like you're on the hook for the market loss plus the $35 cancellation fee. I hope you learned your lesson.
     
  9. DonaldDuck

    DonaldDuck New Member

    I did learn a lesson .... And I would not mind paying the fee, its just i feel this is very steep fee to pay for nothing! No way they lost $215 in market loss.


    Has anyone actually been down this road with them before? Sounds like everyone commenting has not.
     
  10. rickmp

    rickmp Frequently flatulent.

    What, exactly, did you buy?

    I really doubt that APMEX is fudging any losses on this.
     
  11. onejinx

    onejinx Junior Member

    We need to know exactly what you ordered and the quanity?

    So from what I can understand...

    You placed an order
    Canceled the order
    Then called your bank and canceled your card?
    And lied to the bank about you losing it

    Is that how it went?
     
  12. Danr

    Danr Numismatist

    If you cancelled it is the ethical thing to follow the terms. Still though I personally would call APMEX and have them explain the amount to my satisfaction. Metals have been going down so a $215 loss is possible.
     
  13. DonaldDuck

    DonaldDuck New Member

    I ordered 10 bars of 1 oz Credit Suisse Gold Bars .9999 Fine (In Assay)

    Yes I lied to the bank about losing my card, that's how it went down.
     
  14. luke2012

    luke2012 New Member

    Does Apmex offer a Market gain payout if the price is higher when you cancel? Also to the op why didn't you call them and see if you could get the order changed to a different form of payment?
     
  15. Stang1968

    Stang1968 Member

    If you ordered 10 1oz gold bars, then a loss of $215 is minor. that's only a drop of $21.50 in the gold price that day- and we all know that the market can swing much more than that in a day.
    Lying to a bank is not a good practice.
    What would Daisy say?
     
  16. rickmp

    rickmp Frequently flatulent.

  17. DonaldDuck

    DonaldDuck New Member



    Yeah I admit, I fudged up! But WoW you make it sound like I stole something from you personally. :) Shot dead for canceling an order and lying/canceling my bank card. You have never told a lie before in your life? You must be a saint! LOL

    Good thing you are not the ruler of the world or we would all be in caskets.:p
     
  18. rickmp

    rickmp Frequently flatulent.

    Sarcasm, boy, sarcasm. Calm down.
     
  19. TheCoinGeezer

    TheCoinGeezer Senex Bombulum

    What a ridiculously absurd comment.
     
  20. -jeffB

    -jeffB Greshams LEO Supporter

    I'll admit that I'm no saint, but somewhere between "never told a lie before in your life" and "looking for advice on how to follow through on bank fraud", there's a line I'm not comfortable crossing.
     
  21. UncleScrooge

    UncleScrooge New Member

    This was not bank fraud ...The debit card had not even been charged yet. How am I defrauding the bank out of money when nothing was even charged to the card yet. Fraud implies I had something of value to gain from doing so. Some people like to use strong words completely out of context and over the top.
     
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