Worse in my opinion, I have been a customer since 1997. It looks inferior, not business-like. Who the heck is responsible for this change? What were they thinking? If it's not broken don't fix it. The new graphics are like a kaleidoscope.
Wow. I've never had a problem getting through to customer service, but then again, I haven't had to contact them all that often. I like the new blow up feature for viewing the coins. In the old version I was limited on how much I could zoom in......
I was wonder why + update site explains,why I was get daily e-mails for them it was normally 1-2 time a week. I have been just trashing the e-mails with out reading them!:devil:
It looks like ebay. I do like that they put pictures right on the listing page. No need to go into the actual item to see the image.
I like the fact that you can track a coin in one step now as opposed to two steps on the prior site. TC
They have larger photos and gone are hidden reserves. A huge move forward, IMO, not even close in my eyes. Here is the detail they posted over on PCGS: Dear Forum Members, Teletrade is happy to announce that it has just launched a new and improved website which is designed to better meet our customer’s needs. The site features a new, state of the art design as well as many new updated tools and features. New features include: • Improved image quality. Our professionally imaged lots are now 3X’s the resolution of previous Teletrade images. • New image viewer. Our new proprietary image viewer, built on Java based technology, allows users to effortlessly inspect every auctioned lot. • “One-click” Track and Bid features. Customers can now add lots to their tracking with a single click. • Improved Search interface. Collectors and consignors can now more easily search over 1.3 million past auction results, quickly, and accurately. • Modern, sleek webdesign. • No hidden reserves! All lots now open at one increment below a consignor’s reserve or at our opening bid. No longer will you be competing against a hidden reserve. Many of the features you have grown to love about Teletrade remain the same: • Industry leading customer service. • Superior selection of certified coins and currency with Teletrade offering approxametly sells 10,000 coin and currency lots per month. • Fast delivery of purchases with winning orders being shipped within 24 to 48 hours of payment. • Teletrade Gold Rewards, the industry leading customer loyalty program that rewards customers for buying in Teletrade auctions with perks and gifts, including gold and silver coins, discounts on auction purchases, free shipping, popular numismatic books, and more! • First time buyers receive free shipping for a month following their first purchase! • Generous cash advance program for qualified consignors. • Tuesday no reserve, no buyer’s fee auctions Many more new features and developments are in the works and coming in the near future. Please stay tuned. As always, Teletrade is seeking consignments for its upcoming sales. Take advantage of all that Teletrade has to offer. Visit www.Teletrade.com Thanks, Brian and Corey and the Teletrade team
Their images are still way inferior to GreatCollections.com. The new layout is more modern. The old website needed a facelift, for sure.
I agree, but GC has no descriptions, and runs auctions for two weeks. Teletrade has been the leader in their style of coin auctions for a long time. They have done a lot of things right. Good imaging, bidding, weekly auction system, price and auction records going back for as long as you want. When I clicked on the new Teletrade it was, "what the ****?" It would be like waking up one morning and finding that the New York Times had gone "modern" with a tabloid format, as the NY Daily News does. I say just imitate success and evolve as a business, don't do dramatic changes unless there are pressing reasons for doing so. Just my 2c.
I spent a good bit of time on Teletrade last night and was surprised to learn this morning they had changed their format. It will take some time to get used to but, as Leadfoot noted, there are plenty of improvements.
