To settle the argument, even the US mint refers to the 1 cent coin as a penny. http://www.usmint.gov/kids/coinNews/circulating/01centCoin.cfm
Though I never say anything "pennies" is one of my biggest pet peeves. The first thing I think of is a British pennies
He did come off a bit a harsh. Although, there was truth in his words. Why would he want to give you advice how to sell coins? That's what he is trying to do. By the way, they are cents. Argue all you want, that's what they are.
This one's easy. I'd never set foot in his shop or spend a dime on his merchandise again, and I'd take every opportunity I could to bad mouth him, including to all the members at my local coin club. Someone with people skills like this is destined to fail in business anyways, may as well expedite the process.
Perhaps you shoudnt have mentioned that you sell on ebay, after all that puts you in compertition with him (still of course no excuse for been rude) but they are out ther LOL today I emailed a ebay seller in Germany who says he sells worldwide to ask about shipping costs to the UK (If they are not shown I allways ask) the rather curt response I got was check the listing!! (it only showed for Germany LOL) so I bought from another dealer
He did sound rather abrasive, but I'm always curious how the story would sound if it were told from the other end of the phone call.
He may of been rude but surely he doesn't open on a Sunday to wait for fairly pointless questions (you have already asked the same question on a forum) Maybe it would be a subject to raise whilst in his shop actually doing some trade. If your question was...Have you got? or Do you buy? I don't think he would have been so kurt.
[video=youtube;7XC7g0H2QkU]http://www.youtube.com/watch?v=7XC7g0H2QkU[/video] May this be your guide when you call back. :goofer:
Yea, couple things strike me as funny, I'd have liked to have heard both sides of the conversation. First, the comment "advice is free" raised the first red flag. Second, he answered after "20 rings" indicates to me he was probaby busy (even in the can, that's being busy). Common courtesy says 8-10 rings, hang up and try later. Last, you ask about a commonly circulating coin in it's second year of production, and you ask how to go about selling at a venue other than his. Nothing more. I can understand the curtness. He is after all, in business to make some money. Let me relate a somewhat similar story. I have a buddy who watches too much TV, in particular shows like Storage Wars and Auction Hunters. Decides he can make money at this too. Buys a beat up van, goes to auctions and yard sales, buys up everything he can, including coins and other "collectibles". He really has no plan (a flea market table is his "store"), and not much of a clue. As far as coins, he knows I'm a collector, so he was calling me like ten times a day asking about this or that coin or coin lot he bought, what's it worth, etc. He would make numerous trips to my house to show me what he bought. I finally said, look, if you're into this for the collecting aspect, I would be more than happy to look at this stuff and give you my opinions. But if you simply want to tap my expertise to increase your profit margin, then I want a cut. Let's sit down and discuss my fees. I don't get nearly the calls and visits I was intially getting. And yes, he still speaks to me, and now I get some really good prices when he makes a score. So I can relate to the dealer's side of this story.
Call back using a different voice and tell him that you are an avid coin collector and are looking for ms examples of the 1909 S vdb, 1931 S, 1914 D, etc Lincoln "pennies" to complete your high grade set and see if he corrects you then. After the dollar signs are cleared from his eyes, he'd probably respond, "Yes, I do have those pennies in stock" -LTB
I don't get why a lot of people are suggesting calling the dealer back and harassing them when they are a shop that is trying to make a living. I agree the dealer might have been a bit harsh but you didn't like their response so move on.
A bit harsh? He insulted the caller. But I agree. He should move on. And do whatever you can to steer other potential customers away from that shop.