Collectorsinternet.com

Thousands of words have been posted but I don't see some information that would be interesting to know.
#1 When were the coins originally purchased?
#2 When were the coins sent for grading?
#3 What grading company was used?
#4 What grade was assigned?
#5 When was the seller notified that you were dissatisfied with the coins?
It would still be nice to know these facts & see some photos. I assume that none of the coins are in their original packaging.

 

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Have you considered checking their website in Google? And possibly reading one of the results pages, such as this one? Maybe it is just me, but judging by Google search results, this is not a website one should visit, not even talking about buying something from them.

 

You're doing good, Juicy. All of the actions you are taking are appropriate. I wouldn't be afraid of being sued, though. That threat is most likely a scare tactic. It's probably worked for them in the past. I think it's a bluff, intended to shut you up. Keep at it, trooper! Good luck. You've made quite a few friends here today, and to whatever extent is possible, we've got your back.

 

Louie:No they didn't send me a written guarantee with the coins but I was so "green" and excited, I didn't bother to notice. Then I sent them away to PCGS and it took a good month to get them back. I just got them back yesterday to answer your other question. But what good does it do me that I'm eligible for a refund when they flat out refuse to give me one? For Pete's sake they threatened to press harassment charges against me for even asking for a refund. Besides, their "15" day return policy is about exactly one day old. THEY CHANGED THEIR WEBSITE RETURN POLICY IN RESPONSE TO MY EMAIL ASKING FOR A REFUND!!! THEY TOLD ME IT WAS A "TYPO"!!! When I bought the coins in late March, the website said "
All items carry a 14 day return privilege, after you receive them, and a written lifetime guarantee to grade and authenticity.". I've already contacted Visa, Google Checkout, The Federal Trade Commission, BBB, and now thanks to your guys advice, specifically cpm9ball, I have contacted the US Attorney's office here in Minneapolis. I'm waiting for Visa's forms so I can fill them out to explain the dispute, waiting to see what Google checkout and FTC and BBB do, and I have an appt with the US Attorney's office next week. In the meantime, collectorsinternet threatens to press charges of harassment, then they tell me to deal with thier lawyer, and they won't even give me their lawyers contact info.

Collect 89: Purchased March 28th (I think). Recieved by PCGS April 1st (so maybe purchased a little earlier). Grades assigned: I had eight free vouchers since I just joined. This was all new to me so I just picked out the 8 out of 17 I thought were the best and sent them in. They graded: 1887, AU58, 1880-S, MS63PL, 1904-0, MS63, 1885-O, MS63, 1882, MS 62, 1884-O, not graded because cleaned. And and 1885-O and 1882-S did manage to grade MS64. As you probably know, there is a huge difference between MS 63 and 64. I GUARANTEE NONE of the remaining ungraded 9 coins will grade anything better than MS 62. I bought 7 CC Morgans that don't stand a chance, and the other 2 non-Morgans aren't even uncirculated. And even I can tell that and I have only been into coins since March. So all in all, I paid over $2400 for coins that were promised and guaranteed to grade 64-68. That leaves me with a significant loss due to not receiving my end of the bargain. I simply did not get what I paid for and I am out hundreds because of it. Had they not guaranteed the grade, I would have gone elsewhere, at least to a place that had a phone number that worked, pictures of the coins, that type of thing.I put my trust in them and was not rewarded. Yes, the other 9 coins are still in their original packaging. The 7 CC's are in GSA holders and the other two Morgans are just in a vinyl flip like they came in. I could send pics this week (obviously the graded ones aren't)end.
Taxidermist: That website you linked to hits the nail on the head like you don't even know. No phone number, no pictures, the guy just hides. And all the coins they say they have...all they do is dropship. Take an order and go out and buy a coin from their Beverly Hills Coin Club friends that is a bottom of the barrel coin. Ya know, no pics equals bigtime question marks. But I admit, I was a sucker. I was just very excited. What a shame.

Rickmp: Thank you man. You're awesome. I can't tell you how much I appreciate hearing those words. It's not like the coins are junk coins or anything (besides the cleaned on and maybe another), but that doesn't mean I'm not out many hundreds of dollars. Had they not advertised BU 64-66 coins or Gem BU 64-66 coins or whatever, and guaranteed their grade, I would have spent my money elsewhere. If I could only tell all you guys everything, you'd be amazed at how shady and now intimidating these guys (or I should probably say this guy, since there really was only one guy). But I just can't type that much!! I have probably 30 emails going back and forth with them. Oh well, I guess we'll see how it shakes out. The next time I have $2400 to spend on coins, I'm gonna A LOT more for my money thanks to you guys. Thank you all.

 

HERE IS THEY'RE LATEST REPLY. ENJOY!!! DOES THIS MEAN THAT HE IS HINTING THAT IF I SEND THE COINS BACK, HE WILL REFUND ME? (SEE END OF SECOND SENTENCE)

The only fraud is you trying to dispute your charges with Google Checkout, after accepting the CC dollars and other coins well over a month ago. Once again, if you don't do the right thing and reverse your deception now to Google, we are contacting the Postal Authorities, who have national jurisdiction, as it is illegal to attempt to collect funds without returning merchandise before hand. We will be forwarding them your emails where you clearly accepted both the CC dollars and the toned dollars AFTER you examined them. Further, we know hundreds of dealers, and they all need to be warned of your behavior. In over 30 years in this business we have never met anyone so self-defeatedly ****-bent on ripping off their friend and a dealership because, as you admit yourself, your desperate to make a quick buck.


We have over 80,000 invoices in the past 10 years alone to prove that we do not commit "internet fraud". You bought ten nice dollars for only $995 - barely twice their melt value. You had 15 days to return them, and we have an email on file from you stating that you would keep them, followed by contradictory emails that "you're no idiot" (no one implied you were) and implying that somehow you've become a grading expert Fraud occurs when someone deliberately lies. Let the FTC, CIA, FBI and all of your other phony threats know about your deliberate deception towards your friend Dan Barrett who did not pay on time and thus you get nothing for your fraudulent deception. Differing opinions about grading are not fraud in the slightest. If they were, most dealers and third party graders would have been out of business years ago. We know of no major dealer who doesn't receive a dozen or so complaints and returns per year. Our return rate is less than 1% and our eBay feedback after thousands of similar transactions to yours is 100%.


You will hear from our attorney when you file suit, because this is now a civil matter and is not criminal in the slightest. You had 15 days to return the coins and the evidence against your continued slander and negative allegations is overwhelming. We understand you have some kind of psychological over-riding principle and apparently a huge ego to protect, but a more important principle is saving a lot more money by saving yourself time. Threatening people and trying to extort money or nickel-and-dime them as you did with Dan, is no way to win friends and influence people.


We would have worked with you had you been civil from the beginning. Instead, we continue to get a barrage of threats and the worse possible slander based on allegations born of your imagination, simply because you think you've suddenly can beat our 30 years experience at grading toned coins. We can also prove to your attorney that the vast majority of our customers are either repeat customers or other dealers. I hope it's worth the extra few hundred dollars are whatever you're trying to nickel-and-dime us for as you did your "friend".


Our sales this year have already passed the $7 million mark and not a week goes by when we don't get orders in the $15,000 to $60,000 range. We have no interest in "defrauding" anyone. We simply don't take kindly to threats, extortions and your constant lies about what constitutes fraud, return privileges, grading, and your own deception about your friend. If that's the way you treat friends, we're not surprised to find this is the way you are treating potential suppliers. You're suffering the worse case of buyer's remorse that anyone has ever allowed themselves to stooped to, evidenced by your own email, one of many that keep coming and coming, that you have spent your "full year's" allotment.


We keep going around and around on this, and everything keeps going in one ear and out the other.


The only fraud is you trying to dispute your charges with Google Checkout, after accepting the CC dollars and other coins well over a month ago. Once again, if you don't do the right thing and reverse your deception to Google, we are contacting the Postal Authorities, who have national jurisdiction, as it is illegal to attempt to collect funds without returning merchandise before hand.


Regards,
Jim

 

I don't know what the seller stated in March. Under the seller's "frequently asked questions" section of their Website they make this statement:
All of our items have a lifetime guarantee of authenticity and a 15 day return privilege, provided that the items remained in our original see-through holders and the staple or other seals have not been removed. Items are package in such a way that customers can safely view them on all sides. Please send all items the same way we sent them, by first class insured mail. You may return items for refund, exchange or credit, your choice. Please let us know which choice you want, in writing, and please allow 10 business days for full processing of returned items.

P.S. you just typed & pasted 1,500 words before I could post this little comment above. Either you do a lot of cut & pasting or I am slow today

 

Collect 89, you DO know what they stated in March, when I bought the coins, because I have posted it twice now. Here it is for a 3RD TIME:

All items carry a 14 day return privilege, after you receive them, and a written lifetime guarantee to grade and authenticity.".

Read more: http://www.cointalk.com/showthread.php?t=171918&page=2#ixzz1Kx7dhxrM​

 

If you would like to state what their website stated today, please tell me how it is relevant to what their website stated at the time I purchased the coins. Think about it now.

 

did they ship the coins by us mail if so talk to post master and see they can help you

 

Weekly orders of $15,000 to $60,000 while having poor 4000 search results in Google for their domain name? Newly established sites have more than that. And about HALF of valid human content pages are very similar to this one:

http://www.ripoffreport.com/miscell...rnet/collectorsinternet-jim-sears-2-5e7a4.htm

There are a few conclusions i would make about this "business". First of all, they are very skilled at answering unhappy customers and i would imagine that a nice portion of what they mentioned in email pasted above is not true. Second, it is going to to take a lot of effort to get the money back, unless you insist by putting some time and labor into this.

BTW, search CoinTalk for their website name, you`ll see at least one more member here who got in similar trouble, but it was quite some time ago, in 2009 if i saw the year correctly.

 

I did some research on my own about this company which of whom I've never heard before this post. Many of the customer comments are quite negative that suggest the same issue of complaint the OP makes. I would refrain from sending them any further e-mails , unless you can properly present a legal case to cause them real concern. Having said that, You would have been far better to have just contacted the ANA as suggested earlier and explain the case to your rep and let them guide you. It sounds instead you may have created issues which could make you liable one way or another. IT's one thing to threaten someone, but to put it in writing, is ......!
You may have possibly inflamed the situation right out of your favor. Take a breath, and above all else, stop e-mailing them.

 

With help like yours, Taxidermist, I think I will get my money back. I'm going to have a chance to explain my situation to the US Attorney in Minneapolis, Visa, and Google. With articles like the one you linked above in my arsenal, I stand a fair shot. If nothing else, perhaps more and more people will post the truth about their experiences with him, so that he can't operate such a shady operation anymore. I don't really know what valid human content pages are though....But THANK YOU.

 

Juicy, I think that you've received about all of the help you can get here.

In reading what you put in post #25, and based on the assumption that you have not returned the coins and their original packaging, and you wish to proceed with this, you are now in need of the services of an attorney.

If I were you, I would not post any more on this subject, as some, if not all of what you post could be considered libelous. The vendor sounds as though he will get litigious. It may be necessary for you to just give this up and eat your loss. Try emailing the guy one more time. Tell him you will drop all claims against him if he will do the same for you. If he agrees, you are done. If not, hire an attorney, you WILL need one.

If the problem is solved in that way, put those coins up on Ebay to try to mitigate your loss.

Again, good luck.
Rick

PS. If you are planning future purchases, and are not sure of the product or the vendor, be sure to check here.
The people of CT are your GPS of numismatics.

 

You`re welcome, but i tend to agree with coinman0456 and rickmp recent posts. You should have been very careful with what you emailed them and how you dealt with the situation, as even when you`re the obvious victim in general, they might use your communication with them to get out of it without losing a penny.

BTW, a lot of people already posted the truth about their experiences, just search in Google for it.

 

Thanks all. I will seperate the wheat from the chaff! A slander or libel lawsuit is about purposely spreading untrue things to damage someone's reputation. I haven't steered away from the truth and I have absolutely no worries of being sued. Of course I haven't returned the coins. He flat out told me he wouldn't issue me a refund. I'm not going to send him the coins until he agrees to issue a refund. I just don't get how it could be otherwise. And when he guaranteed their grade, there is only one way of verfying grade. So of course the ones that I sent it to be graded are not in their orginal packaging. Some of you guys are missing the boat, but have helped me anyways and I appreciate it. Let's just say I know I little something about the law and I'm not worried for myself. I do have all the orginal packaging and 9 out of the 17 coins are in their original packaging. But anyways, peace, I'm out. Thanks!

 

Please let us know the final outcome.

 

Thanks Rick and everyone. I will let you know the outcome for sure. Just for those water cooler lawyers out there, libel is something that cannot be a successful cause of action when the spreader of information has not told false facts. If that makes any sense. I'll keep posting, but I told him I would cease to discuss if he offered me a refund. So if he does, I'll just come on here and say bye Then talk about something else!!!

 

I didn't say there was libel. But if the charge is raised, you still have to defend it.

 

Valid point, but counter and cross claims have to be defended as well. And I could probably have a libel case dismissed by summary judgment without much effort. But I told him how undesirable litigation would be. I guess the ball is in his court. I really literally don't have any money to lose, so it wouldn't pay at all for him to sue me. I mean sure if he won, which he wouldn't, I could have my wages garnished. But one can be countersued for filing a frivilous lawsuit amongst other things. We'll see. It means so little to him. I don't know why he won't even make some sort of offer, just as a gesture. It's pretty amazing.

 

Juicyfruit. One other measure you should take, in order to protect other consumers from these crooks, is to initiate a "google scam" complaint against them.
You can take certain steps to get them listed as a scam on google. As long as you were wronged, and can back it up. There is no liability on your part by initiating this measure.
As the most widely used internet search engine, Google is used to verify the legitimacy of any internet based business by millions of consumers. They'll be lucky to sell another dime worth of merchandise once you've hit them with this nightmare.

Here are the directions as to how to go about it:

http://immhub.com/how-to-identify-a-scam.html

And thanks for warning the members of this forum about these charlatans.