An ebay threat?

Discussion in 'Coin Chat' started by Pilkenton, Dec 22, 2010.

  1. Carl

    Carl Member

    Hi if was me on selling coin and that happen I would Offer a full refund, and let it go on that, I sell on EBAY and some people there do what he is doing to get something that's worth what you sold it for for less.
    wish you luck
     
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  3. Player11

    Player11 Bullish

    This guy is simply a form of Bottom Feeder Rip off Artist. When this was allowed, I loved to neg these people with gusto. I would honor my return priveledge but not refund the shipping cost either way. Unfortunately, ebay won't let you neg them any more even though as a seller your a paying customer. But give him a Positive neg with THIS IS NEGATIVE FEEDBACK in capital letters and recommend he be blocked. You could also report him to ebay for extortion. Please give us his handle so we can block him.

    It makes me sick ebay caved into this crowd and took away sellers right to neg bad buyers. Its a blatant restriction of freedom of speech and a seller's base constitutional rights. Why in this country do we give these little two bit principalities called corporations such power? I remember one dolt arguing on the NGC Message Board in favor of Ebay on this issue. It was a rather sleazy, two faced arguement as he was not an ebay seller and as I understand it he had been kicked off the bay anyway.

    If he happens to ever sell anything, why not buy something and then neg him? Thanks for showing his handle - have blocked him. I notice he has nothing for sale but may buy something (or a few items) in future form him and neg him under my buyer account. Negs on multiple items at once, wow that would light a fire under him. I keep a list of folks like this usually people who flaked out on a purchase from me to occasionally check so I can neg them if they are ever selling.
     
  4. Pilkenton

    Pilkenton almost uncirculated

    Update.

    I got a message from ebay. They wanted to talk to me and gave me their direct line. Someone answered the phone immediately. She couldn't help me so she transferred me to someone else. She was rather snotty. She said she saw no reason to delete the negative feedback. I asked her why the guy was refunded before he sent the coin back. She said that's paypal's problem and transferred me. After explaining to paypal, the only thing she could say was at least it wasn't anything expensive. She also said that this was ebay's problem and transferred me back. Ebay then told me that it was my responsibility to try to get the coin back and that I should email him. I did email him last week.

    Today I get a message from ebay. They were thanking me for using the resolution center and wanted me to take a survey on their performance. I was very neutral about everything on the survey. I didn't want Big Brother knocking my door down because I wasn't satisfied.

    Still, ebay's the way to go. This doesn't happen that often. I see a lot of top rated sellers with a ton of negative feedback. They must not worry about it.

    Oh, by the way. My buyers seem to be supporting me. Most of the feedbacks since the red mark have been extra-complimentary...A+!!!!!--5 Stars!!!--Excellent!!!
     
  5. krispy

    krispy krispy

    It's not fair of eBay / PayPal to be in bed together except when it's convenient and allow this to happen. Very sorry you had to deal with this. I would have blasted them bluntly in the survey with honest dissatisfaction. Thanks for the update, though it be truly unresolved.
     
  6. DionHurst

    DionHurst Member

    I think/hope that people don't only look for 100% positive feedback. I've never sold anything. But have purchased and I look for sellers with high positive feedback but don't need 100% because I have lived long enough to realize you can't make everyone happy!

    Hopefully there are conscious buyers out there that realize this also.
     
  7. USS656

    USS656 Here to Learn Supporter

    That is a pretty bold assumption. Lets just poor a little salt in the wound while we are at it???

    I took a look at the pictures and I could tell that the coin was toned. The pictures were not the best, but I have seen much worse! The coin is graded by one of the top two so the grade should be accurate.

    The buyer knew he was buying something with less than the best pictures ~ but ~ made the purchase anyways. Not everyone has even close to passable photo skills especially when it comes to coins. These are not horrible, just not the best to show the coins attributes clearly. Based on the picture it looks like the seller did not look at the coin close enough to see that there is toning or was willing to take the risk and mess with the seller if they were not happy. I would not go so far to say this is the cause of the entire episode as it sounds like the buyer was much less than honorable in his/her part in the deal. Just because the seller uses good pictures does not mean the buyer would not do the same. There are plenty of very crazy people out there that will do anything regardless of how unreasonable it may seem to everyone else. It sounds like eBay has given this bad buyer a reason to try again.

    A better picture may mean a more accurate price, but it does not guarentee that the buyer will not hose you anyways.
     
  8. USS656

    USS656 Here to Learn Supporter

    I agree with everything you have said! If you have ever had to sell anything to the general public, you will know how people can be.
     
  9. EyeEatWheaties

    EyeEatWheaties Cent Hoarder


    EEEEK! YIKES! One day auction with no returns?? Uhhh.. listing that way oooozes of stolen goods or something sketchy.. I hate to say this, but I think most saavy buyers would stay away from a listing like that.... so, if they stay away - who is left.

    Then a Zinger of "you know you want it" in your description. man...

    My apologies for being harsh and direct. just giving you my first impression, i didn't study the listing, enlarged the coin - can't really see it and then came back here to post.

    I am not saying that was your intent, obviously from your posts here, you seem like a very stand up guy who is having to go to the school of hard knocks to learn eBay.



    If it is any consolation. someone disgruntled turned in all my listing for not showing the full slab. didn't matter that you can see every microscopic detail in my images and I did include a pic of as much of the label would fit under the lens. I got the cert# and grade! lol


    They did me a favor anyways.. I didn't like the listing descriptions and was too lazy to go back and revise all 75!!

    So yeah.. sellers get the crap from every direction, even other sellers. lol makes me want to go and report every listing with out full slab pics front and back.


    naaaaaaaaaa..... I'm not stooping to those bottom feeders level! :)
     
  10. 10gary22

    10gary22 Junior Member

    You know there are all kinds of people who shop eBay. I have a brother-ibn-law who only buys "free-shipping". He doesn;t understand that either postage is paid in the items price or added, but it's not FREE. lol I always look at the negative feedbacks a seller has before I bid, then use common sense to see if I still want to buy. generally, you can tell if the buyer is a nut case or seller is bent just by reading a few of the comments. I have bought items that I was very happy with from sellers with less than perfect feedback, because it was obvious they did everything they could to settle the problem of the item that generated it. I really don't think this buyer's comments will hurt you much, but I do want to thank you for pointing him out to us. I once got dinged on my shipping fees for charging $3.99 to offset the $4.70 actual shipping cost. Go figure ? We all realize some people are never happy, and it's sad that others have to deal with those guys.

    gary
     
  11. Lehigh96

    Lehigh96 Toning Enthusiast

    My point was that photos of such poor quality will invite problems of this nature.
     
  12. Treashunt

    Treashunt The Other Frank

    and we'd all be gone
     
  13. vipergts2

    vipergts2 Jester in hobby of kings

    This whole deal sucks. A good seller gets stung all the way around because ebay supports crooked buyers. It just ain't right. Yet another reason to be leary about selling on ebay.
     
  14. 10gary22

    10gary22 Junior Member

    All in all, eBay seems to still be the best venue for a whole lot of us to sell something. I mean, I have looked at the alternatives and can honestly say that I wasn't impressed. eBay has opened up a complete new area of my life, and although i haven't bought or sold very much, it seems a lot better than anyplace else. IMHO

    gary
     
  15. robbudo

    robbudo Indian Error Collector

    If the case is officially closed, now is the time to leave him negative feedback.

     
  16. mark_h

    mark_h Somewhere over the rainbow

    I think with this buyer even good photos would not prevent feedback extortion. I do agree the pictures could be a little more clearer and brighter I just don't think it would matter to this buyer.
     
  17. Lehigh96

    Lehigh96 Toning Enthusiast

    If this buyer was a frequent scammer, it would be apparent from his feedback given over the years. He has been a member of E-Bay since 2003 and only has a feedback score of 148 which means he is a casual E-Bay buyer. Of those 148 transactions, he has left 4 negs and 3 neutrals. That number of problems seems high but not indicative of a scam artist. The only other coin he has purchased on E-Bay in the last six months is a 2008-W Gold $5 PCGS PR69DCAM BALD EAGLE for $370. He bought that coin a week before he bought the $20 Franklin Half from Pilkenton and he left positive feedback. Here is the link to the auction item.

    http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rt=nc&nma=true&item=120654326353&si=yLdHbS9IR5RXt%252BDjjOkSuDXLB50%253D&viewitem=

    So you guys want me to believe that a casual E-Bayer who is buying $350+ gold coins is trying to scam $5 on another auction. That makes absolutely no sense at all. It appears to me that this guy has it in his mind that if he doesn't get perfection, he uses feedback to communicate his displeasure.

    I am not condoning his apparerent use of feedback extortion but then again, we only have Pilkenton's side of the story. And I should remind everyone that Pilkenton is the one who once wanted an E-Bay seller to hand deliver an item to him instead of charging shipping when he found out that he and the seller lived in the same town.

    You guys can think what you want, but my opinion is that if Pilkenton had clear photos and reasonable return policy, he would have avoided this incident. BTW, he has since included a return policy in his auctions.
     
  18. 10gary22

    10gary22 Junior Member

    I agree with most of this. It seems most people are pretty honest on eBay, or it wouldn't work at all. Of course every seller wants a maximum price for their items, so descriptions may be a bit vague and pics showing the item in the best manner. Some complaints are valid, others maybe not so much. It seems that by what I have read that communication or lack of it creates the biggest part of it. As you took the time to read the comments, so do I try to. Then you can glean enough information to make a more informed decision. Often looking at the other items a member has both bought and sold can give you a picture of the kind of trading they are doing and a better idea of what to expect when conducting a transaction with them. IMHO

    gary
     
  19. USS656

    USS656 Here to Learn Supporter

    You may or may not be right, we will never know. Anyone that has left less than positive feedback on almost 5% of his transactions is not someone I would want ever buying from me and I do not care how much he is willing to spend. Pilkenton's pictures could have been better (but they were still adequate in my opinion), his sales pitch alone would have run me off, and no return policy always stops and makes me wonder. If his story is how he described it, then he was treated unfairly IMO. I wouldn't be too fast to chastize him because we do not know the facts. Advice was in order, giving the guy a tongue lashing just doesn't seem appropriate. I know you probably didn't mean it but it read that way, at least to me.

    With a slabbed coin (PCGS or NGC) can you go to either of the two and look at better photos under the slab ID? I do not subscribe to either so I do not know. If this guy is buying gold on ebay I would hope he is sophisticated enough to do this if it is available.

    As far as I'm concerned this guy is bad news to the small time seller that just wants to try and sell a few pieces here and there. These are the types of sellers I want on ebay because that is where I am more likely to find a gem at a reasonable price. I do not sell very often but he is somebody I have blocked for any future auctions. I am glad Pilkenton is improving his auctions, he will probably have better results on the cash side by doing so. I'll stick with my signature line on this one.
     
  20. Aslanmia

    Aslanmia Active Member

    I recently sold some coins on eBay and some how messed up one of the invoices so that the buyer got a free shipping option (I clearly list shipping options in my listings). When I contacted the buyer about the mistake, he went into a tirade about how he's been repeatedly scammed by Canadian sellers (he's a Canadian seller with a US shipping address, btw) and ended the tirade with; "WHAT ARE YOU PREPARED TO DO??"

    I promptly refunded his money, canceled the transaction, and added him to my blocked buyers list is what I was prepared to do.

    He then came back saying he really wanted the coin and was willing to pay half of the shipping costs... I just didn't respond.

    I refuse to deal with people like this in real life, and I'm sure as heck not going to deal with them on eBay. I can live with a negative or two (which he didn't leave, btw), you have to expect one from time to time if you do any amount of selling on eBay. My good feedback far outweighs the bad, and I don't have to deal with these kinds of people if I don't want to.
     
  21. 10gary22

    10gary22 Junior Member

    I agree. Most of us do the eBay thing more for something to do rather than the income we can generate. No body needs excessive drama, at least I don't. As you so aptly point out, we avoid those kinds of people and transactions in the rest of our lives, why involve ourselves in one just because it's on eBay ?

    gary
     
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