Good morning everyone, For two years I have sent e-mails to Krause publication regarding coins that are listed wrong in their catalog. And in those two yeas I have yet to receive a reply. I know people are busy but this is more like " we simply do not care " feeling I have. I also have had problems with their online bookstore and numismaster. Both seriously lacking response. What makes me most ****ed is that I cant stop buying their product as I would do if I had this problem with other products. My two cents :devil: Siggi
Hi Siggi, I've dealt with their online sales site (Numismaster) a couple of times and haven't had a problem, but then again there was no need for me to contact them. To not respond to you in any way is unprofessional and down right rude. If I had an error in one of my publications I'd certainly want to know about it. Bruce
Hey Bruce, The thing is with Numismaster is that I was going to join, And for some reason the site refused my card. Now I called my cardholder and there was a error from their side. So I asked them to check it out as I wanted to join and no one has answered my emails. Kinda strange as I´m begging them to take my money lol. Well I can look away from that site at least.
best thing i can ay is start a blogg about the errors to notify other users of kp products about it.. and keep updating users...
The Krause list is way of in so many coins and listings. I have heard that the Indian collectors are furious with them. I also know they cant add numbers. If you have the Krause list 1901-2001 you can check " Iceland " Proof set " and SP1 they list the set at 365 but if you look at the indiviatual coins the price of them is as stated 1974 10.000 Kronur "proof" 435 USD 1974 1000 Kronur "proof" 27 USD 1974 500 Kronur "proof" 20 USD Making total 482 USD now if you buy them all together they seem to fall in value ? Two years of emails and nothing from Krause The other is my 1961 500 Kronur " proof " gold coin. There are three known samples of this coin known to exist. Confirmed by the central bank musium and the royal mint musium. And they seem to value it at 800 USD with no mention of rareity. Two years of emails no answer Siggi
Afsakið… Fyrirgefðu ... Your complaint to Krause probably is just annoying to them, not informative. I do not work for Krause. I am not a customer. I just know bit about the cataloguing from once having had the same kinds of questions years ago about another line of coinage. It happens that a prepackaged set has less demand than any of the individual coins. It also happens that the individual coins will go to separate markets where the demands are higher in aggregate. We see this in US coins, for instance, where collectors who pursue Date and Mint of a single series, must get their San Francisco coins from Mint (or Proof) sets. My own interest years ago was in the coins of Tibet. Coins that were obviously rare were priced in the same ranges as modern commemoratives -- East and West Germany both, for instance -- or common 19th century coins from Italy, for instance. The answer is simple: demand. Demand drives prices. It is an axiom of economics that demand is more important than supply. We speak too easily of "supply and demand" but they are not equally weighted. Three Icelandic proof 1961 gold 500 K coins is all it takes to meet the demand. If you think otherwise, buy them all and see if you get rich overnight. Krause -- or any other catalogue -- only knows prices reported to them. Collectors can pay any price, but if the sale is not recorded and made public, Krause is limited. They do have their own long list of experts published in the fronts of their catalogs -- a mere 100 or so people, again, buying and selling, talking and listening. If you have better knowledge, feel free to use the profits from those three gold coins to launch your own numismatic information enterprise. Some people keep their knowledge to themselves. Other people share it. If you know more than Krause, then you have the right to consider yourself an expert. Sjáumst!
Good afternoon mmarotta, If my complaints is considered annoying in stead of informetive then they should be in politics in stead of printing coin catalogs. The 1961 should not have a price as it has never been sold on a auction and only three pieces exist. Like so many rare coins in Krause catalog the coins have " - " and rare in stead of a price of 800 USD. THat was not taken from the market it´s a guess as they do not have the facts. I have offered facts and as you say they dont care. I wish I could stop using their product but I cant as I am in the dealer buisness. I´m again just pointing out a system they allready have in their catalog. If the catalog was run by deman then the prices of the 1974 set would be higher. As most of them are selling in the prices range of the indevitual coins. Nice Icelandic btw Siggi
I have provided Krause with information on the paper money side for many years. Does it make it into the catalog immediately? Not usually. Here is what you have to keep in mind. There are hundreds of thousands of listings in the catalogs that they have to keep track of. They simply do not have enough people working on each catalog to timely make all the changes they are presented with. That having been said, they should at least acknowledge that they have received the information you provided even if it is not going to make it into the next catalog edition.
Lettow is right about the staff problem. F&W publications does not rate the numismatic publications very highly and as staff have left they have not been replaced. The entire SCWC staff now is down to something like four or five people. That's not per catalog, that is for ALL the world catalogs. 16th, 17th, 18th, 19th, 20th, 21st centuries, collecting world coins and the new German catalog.
