I like eBay, but I've learned to be careful with some sellers. When a host of listings all from one seller seem to say things like "Gorgeous Gem BU Red Uncirculated" for coins that obviously don't match these adjectives, click "next" as soon as possible and clear out! When rating is 99.3%, I like to look ONLY at negative comments. I know some might be unwarranted, but I've also learned some helpful things to look for. I think eBay purges older comments after 6 months or something. I don't want to give names or show coin pictures - first thing that can then happen is that seller will throw mud at me in a rating.
I was listening to an ad on the radio when I was a kid. The man said that for 25 cents and a box top I could get this toy that was "genuine, authentic, simulated imitation, gun metal colored plastic". My dad and I almost rolled on the floor.
Sy Sims: An educated consumer is our best customer. Paul Sims: Premium quality BU. Steely Dan: Please take me along when you slide on down........
I always look at the seller rating and other items post on eBay. If not 100% and only one item, I move on. Great post thanks.
I also look at the negative comments but my objective is to discover how the seller handled the negative issue. It tells me a lot about the seller.
You're not going to get an honest answer about how something was handled by reading negative comments. Negative comments are only left when someone is either unreasonable which happens a lot on eBay or so angry they're venting online.