Why would anyone guarantee anything for life. This is just a goofy idea and thought. Can't believe people let their feathers get ruffled over such nonsense.
IMHO, if the coin was misrepresented, (described wrong, cleaned and not mention, photoshopped, etc, etc) then that would just cancel the whole deal. Return policy or not, if it was misrepresented, they either owe you a refund, or a coin like they described. Does this make sense? I'm not too wordy tonight, so please excuse me it I am not clear. Phoenix
They gave 10 days for you to make a 30 second decision. If a coin has been cleaned or photoshopped or misrepresented, you will realise this as the coin is in 1 hand and the envelope still in the other......... The window was blown
Exactly. And if the dealer is an ANA member he is bound by the ANA Dealer Code of Ethics which states (in part):
I think the ones who say it should be for a lifetime are talking about if a coin is fake or not. Now if you coin had been fake then yes, the dealer should stand behind the deal and honor the return. But since it wasn't fake, then sorry, but no go. Speedy
Well, If I made the call and they backed up their policy (to my disandvantage) I'd kick myself and make a note not to buy from them again. I would probably share my experience here on CoinTalk as well. clembo
Just as a matter of interest what exactly is a life time guarentee :kewl: is it 1: The life time of the person who bought the coin 2: The life time of the coin 3: The Life time of the Dealer who sold the coin 4: Until the Universe ends And back to the topic in hand I would have thought a reputable dealer would have taken the coin back even as a courtesy to a customer and to preserve his/her good reputation from claims of selling coins with doctored pics!
Ben: I agree that your 'hypothetical' experience is a sad story, however; the 'lifetime' really should refer to whether or not a coin is genuine, then (I believe) the dealer is on the line for life. But, as far as the photoshop experience, sorry, but ya own the coin. How about a couple of years ago I got a 1909s Lincoln and wrote saying that it wasn't the same one as pictured, they claimed that it was and (magically) the original pictures were removed from the sale. Now THAT should be illegal!
(OP, Wildcard Input) Oh Boy... (Auction Photos), now there is a can of worms. Who owns the pictures? While you may own the coin, there are those who swear that the pictures taken of the coin (when it was listed for sale) always belong to the seller. I'm of the opinion that when the coin is purchased the pictures of the coin which was sold are also part of the deal. WSY? Take Care Ben
I've heard Doug, I've heard... One can somewhat equate it to "mineral rights' on property you might have purchased. While the current owner can build, dig, or let the land lay fallow you can't extract any minerals from it since a prior owner wrote it into a (AGE OLD) deed that the mineral rights go to the original owner or their agents/family... OTOH, I've never run into any problems when asking if I can use sellers pics after purchasing the coin though. When it arrives I can use my own then. Take Care Ben
I will bet Doug is right. However, I will also bet that there is nothing that prevents you from keeping the photos/listing for your own use and records. What you are prevented from doing is publishing them.
i typically operate under the belief that once i buy it, it's mine. that is why i take great pains to verify what i'm buying before i spend the money. under the OP's scenario, if you couldn't be bothered to examine the coin when you got it, you have no right to complain that you missed the return window. in the eBay contract which you agreed to, the terms were clearly stated. if they sent you the wrong coin, you had 10 days to let them know. -steve
If you are going by eBay contracts, the contract is for the seller to deliver a coin as described. The seller voided the contract first when he did not deliver what was promised. Any court in the land that I am aware of will rule that the buyer is to be made whole - given a full refund with a return or a fair loss of value payment.
There is no can of worms here. I have yet to hear of any legitimate complaint against the buyer of an item who makes a copy of the image for his own records.
What if the buyer in the hypothetical had sent a quick email within the warranty period to the effect "Hi. I received the coin but I haven't had a chance to check it out. I'll do so as soon as I can but it might be in more than a week." Does that change the course of events? For me a little 1:1 contact will go a long way.
If the seller is the type of person who intentionally manipulated images as he has been accused of doing, it is highly doubtful that he would allow an extended return privilege. However, if he had been asked and agreed to it in writing, it might have put the buyer in a better position.