Bad experience at A-Coin in Jacksonville, Florida....

hmm i wa splanning a trip to miami/orlando anyways lets see what happens

 

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Right below Jacksonville. It's the U.S.'s oldest city and has the old fort and stuff.

 

Does this guy know about the time your sister ripped off your Washington dollar errors and sold them to a local dealer. Word may be out from dealer to dealer to stay away from you. Many dealers talk at shows and you could be on there s--t list
Sorry but it is possible they may think your trouble

 

Why would they think he is trouble if it was his sister that stole? Makes no sense to me honestly.

Phoenix

 

Think real hard! honestly
Dealers do not need the those kind of hassels and from what I remember he wentto the dealerwho had received the coins from his sister. If it were me as a dealer I would just not want any part of it

 

If I were to walk down a street and a big dog jumped out and bit me, I would avoid that street instead of walking down it time and again to get bit.

 

That is a darn good idea!

I don't know what the better business bureau could do for you. If the guy didn't rip you off, there's no sort of legal recourse for you to take. Unfortunately, it's not against the law to be a jerk.

 

Sad to hear about your experience Paul. I have had many similar experiences over the years myself as a young collector. I still get blown off occasionally by a dealer, when they do not realize that I work in the coin business. I was recently blown off by a dealer at a small show in the morning who apparently did not notice that I had a table and that I was considering a high four-figure purchase.

Trust me, there are a number of dealers who are jerks even if you are another dealer and are trying to spend a lot of money with them.

For the individual who made the comment about the buzzer, we also use a buzzer. It's a safety feature for ourselves and our customers so that a problem individual does not come in the shop unannounced.

Dealers should always treat individuals with respect because the people spending $50 today could spend $5,000 next year......I have seen it happen.

 

You will go very far in business with that attitude, young sir.

 

To add my two cents worth... I own and run an Auto repair facility. I treat every new customer that walks through the door as if he/she was made of money no matter how he is dressed or acts...

I give them the best service possible and make sure they leave happy with the service I provide. If they are not happy I do my best to correct the situation...

I rely on "word of mouth" advertising and know that negative travels 5 times as fast as positive advertising...

Treat the new customers great and they will become lifelong customers contributing to your retirement... :thumb:

 

It's funny you mention that. I have seen people come to coin shows who you would think couldn't afford to feed themselves by the way they were dressed.....then they pull out 20k in cash and make a large purchase.

 

AMEN Brother !

When doing business, I've always tried to adhear to the customer is always right mantra.
Granted, they can be a pain at times, but there is always a way to find middle ground while maintaining respect.

 

Well said Thender, being a contractor, I need to treat every customer with respect and try to be as polite as possible, even if they don't deserve it sometimes. Whether it's for a couple hour job, or one worth multiple thousands makes no difference. It's all about what they tell others about you.

That seems even more impotant now that things are a bit tight, and you would think that would be the case with B&M coin dealers when folks just have so many other options available.

 

So, the kid says he got mistreated. Some question as to whether it could have to do with prior visits to the shop. We don't know the whole story and probably will not. He has repeatedly been asked on CU Coin Forum to provide all details and has not responded.

Now, some of you want to go to FUN and harass the dealer at his booth. How long do you all think secutity will allow that to transpire before arrests are made? Is it worth it?

Also, in Florida, minors may not make major purchases without the parents being there. The kid is 17 years old. Maybe this is also why the dealer won't sell to the kid.

Think about it folks!

 

Very well said ksteelheader

I myself use to go to a dealer in Pa. since I was a kid. But after 25 years of seeing him treat some people bad I just had enough, so I do not go there anymore. he had a rule you are not allowed to talk to other customers after you leave his store. He thought people were making deals behind his back. Very freakyhe has loss much biz because this.
The best protest is just do your biz with someone else

 

I just got back from Jacksonville on vacation. I used to go to several of the shops there and i have to admit that A-Coin was probably the worst shop I went to. Just about 4 miles away is All Florida Coin and Stamp. It's on University. It is a hole-in-the-wall shop, actually kind of hard to find, there is no sign or anything. You go in there and everything is everywhere, and you have to ask for what you want, but the owner is nice. The first time I went there, he stayed open an extra hour so I could pick up a pack of cardboard flips, just one pack... There is a new shop where I live that I go to now, but I usually hit All Florida when I am in town.

Cheers,
David

PM me if you want the address

 

Even though d-lairson has just said he wasn't happy with A-Coin,all we have so far is the OP (original poster) and d_lairson who have a bone to pick.

Gosh - imagine running a store. The cost. The OP mentioned at least one other employee. Rent. Electricity. I won't go on and on.

But apparently this coin store has been around for awhile. GOSH!

GOSH! If they're so BAD, BAD, BAD - how do they survive?

Do you THINK they might have a different clientale than coin collectors??? Sounds like it to me. Sounds like they want the "snow birds" and other retired folk to come in and buy what they have. I'm just throwing that out and have no idea - but there are a myriad possibilities for why they shunned you.

And us goofsters get to guess why!!!

 

Open mouth insert foot

 

ya gotta think.

Hmmm.
New poster, with #2 posts, vs 'kid' here 18 months, with 700 posts.

Not much to consider.

 

sorry