eBay issue, opinions needed

hey Folks,

I bid on and won a lot from Russia that went for an incredibly low amount ($1) due to high shipping ($25). I was the only bidder. Even with that shipping amount, I come out on top by a couple dollars. I had actually expected the seller to message me and ask if he could cancel and would’ve likely accepted.

I actually messaged the seller and offered to buy the rest of the coins he had for the value it would cost me to acquire them, to help offset the loss. We were unable to come to an agreement on the other coins. Yesterday afternoon, he messaged me saying there was an issue with my address. I had yet to respond, and less than 24 hours later, the purchase was canceled, citing an address issue. I can confirm that I’ve hadn’t mail from several international countries to this address and it’s never been an issue. I think the seller just used that excuse to cancel the order. Despite us communicating already, the seller didn’t even wait 24 hours for me to respond. I’m actually frustrated at the way the seller went about this and want to know what you would do in my position?

@cpm9ball @baseball21 @BooksB4Coins @sakata @Paddy54

 

Log in or Sign up to hide this ad.

Russia you say? This issue sounds like to much trouble to persue.

 

Let it go. TC

 

I still have the opportunity to leave feedback, I feel that it is dishonest of a seller to cancel an item simply because of the low value it sold for.

 

I guess I'm really just asking if I should leave negative feedback.

 

I would report him to EBay, for the simple fact that he backed out of a contract. But beyond that I would not push it too hard. It sounds like it was no great loss unless they just happened to be items you really wanted.

EDIT: Saw your reply above. I did not think it was possible to leave feedback if a transaction is cancelled. By all means leave negative feedback.

 

ya, report him to ebay!

 

There are a few on here who are very protective of sellers and I like to hear their thoughts before taking actions that have consequences beyond me fulfilling a personal grudge. I am unsure if the negative feedback can be removed because the transaction was canceled, but I feel as though he went about this the wrong way. I'm inclined to leave negative feedback and/or report him but will wait to hear from others before pulling the trigger.

 

I agree that sellers on EBay get the short end of the stick. But based on what you say I think he is in the wrong here and needs no protection. His location or the size if the transaction make no difference. He cancelled a transaction because it sold for too little. Well, if he were not willing to sell that low he should have started it higher.

 

Maybe he cancelled the transaction because you stopped responding after he brought up a problem with your address?

anyways .. as mentioned, I wouldn't fret about it. You can't do much. eBay, nor you, cannot prove anything about if the seller cancelled the sale due to certain situations.

 

Well, we went without speaking for a day or so and then he sent a new message with the issue. He hasn’t even waited 24 hours to cancel the order. That seems unreasonably short to expect a response. I have he ability to give feedback on the purchase and am deciding what to give/say.

 

I do not know all of the details, just what you shared but I know I've had to cancel a few transactions because of address issues with countries. I ship a lot through ebay's global shipping program and they have a list of exceptions to who and where they will deliver (some countries can't have a PO box address for example).

That being said, IF it was indeed an address issue, it would've popped up right away when YOU went to pay, not on the sellers end as ebay would've flagged it as either not fitting their regulations or something in the sellers settings blocking it. This sounds like he didn't want to ship it.

Also... Ive always been upfront and very clear with the buyer if I cannot send it to them and I explain why so there are no hard feelings as usually it is out of my control - although I flat out refuse to ship to Russia regardless as Eastern Europe is a black hole of lost packages lol

oh, you can't leave negative feedback on a cancelled transaction. Once cancelled the transaction basically no longer exists as far as I've experienced.

 

For the potential good it might do on behalf of future potential purchasers, I would report the seller to ebay.

 

It's only natural that sellers now get the short end of the stick! Fifteen years ago, sellers, good and bad alike, got their way with buyers no matter what. They could threaten buyers that if they didn't leave positive feedback, they would get negged, too. Sellers could make just about any claim they wanted and SleazeBay would believe them. Now, the tables are turned and sellers get the sh&t end of the stick. They deserve it!

Neg the SOB!

Chris

 

I'm not taking sides but there is not a lot of trust between folks in Russia and the US. I can see where any red flag would worry someone.
If you got your money back, I would just walk away and forget it.

 

I'm pretty cautious about foreign sellers, some are honest and some sell fake stuff , especially CHINA, I stay away from them. Another reason it takes so long receive an item you could probably search the USA sites and find what your looking for. asking coin talk is a great starting point

 

Well, cpm9ball, I sure would like to know your eBay handle so I could block it. You have condemned the entire bushel of apples because of one or two bad ones. The same could be said of buyers who abuse the system wherever it is possible, often to the detriment of a seller.

 

Just let it go an move on. As frustrating as it may be the same thing happens to sellers constantly with buyers buying things and never paying or bidding and canceling ect. Until eBay is going to start holding buyers responsible for their bids and their purchases sellers should have every right to cancel sales as well.

Getting upset and trying to get back at him will change nothing and just cause you aggravation.

 

Sellers have 24 hours to ship after payment is received or it affects their eBay seller status. Sellers shipping addresses aren't verified until shipping labels are being printed. So, if a seller doesn't hear back from a buyer when they note a bad shipping address they have no other option but to either risk getting a status change from eBay that could affect the percentage eBay charges on each purchase, sending the shipment to a wrong address that eBay or PayPal reports as wrong and it not being covered or canceling the transaction. Hopefully, the seller explained this to you, but in foreign transactions there is always the language communication problem.

 

I'd say leave neutral feedback, and leave it at that. Something like - "Seller cancelled after item sold too low" Short and sweet, and not too horrible.