Just had my first reverse hack experience

I have been on the receiving end of a paypal hack before, where they wiped my funds out and bought things with my money, but I just had my first experience as being the one the hackers BOUGHT from. I have sold an unusually high number of buy it nows over the last few days, and the buyers didn't even make offers, they just bought at full price. 2 people have contacted me saying their accounts were hacked. I've shipped a couple coins over the past few days that I am worried might be to hackers, but caught 3 today before shipping. What a mess! I've never heard of a hacker buying everything from one seller, and it has me paranoid to ship anything now. Ebay says they offer no seller protection in these situations, but paypal SAYS they will protect me if I shipped to the address on file. Anyone know if this is true, in case of credit card chargeback, etc?

 

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Good luck. Sounds like a cluster blank

 

It has long been the case that PP will cover fraudulent purchases if the simple rules are complied with, the basics being that you sent the item to the address you were supplied with.
You should have nothing to worry about.

 

If that is truly the case, maybe I should have shipped the 3 items today before it was caught? Lol. they were good sales too. I just hope they stop the hacker, or he moves on to another seller.

 

This has happened to me before too, and I also will not ship to another address. Apparently the guy today was hacking into real accounts, using their money, then changing the address so I would ship somewhere else.

 

As long as they changed the address in Paypal and you shipped to the address PP gave and have some evidence of having done so, then you are covered.

 

That's usually enough -- but not always.

 

Just had ANOTHER fake purchase.. confirmed by emailing the email associated with the account. This is getting old quick.

 

Hate to say this but maybe u can take your stuff down for a week or 2. The thief will move on to an easier mark.

 

If you use ebay, you can do no wrong as a seller as far as shipping. They generate the label - never ship to any other "I have this problem..." address.

 

I'm considering doing a reversal on the one package I am pretty sure is going to a scammer. Paypal said they would protect me though, and it was a good sale. I would have to pay about $13 to reverse it back to me.... but I am still scared I will lose the coin AND the money if something goes wrong.

 

Hoping for the best for you. Please keep us informed.

 

Thanks for this warning. Just thought I'd check my balance and change my password. A good reminder to all especially if you use passwords elsewhere.

 

but I am still scared I will lose the coin AND the money if something goes wrong.

You cannot lose both the coin and the money, you never own both, the money belongs to the buyer till they get the coin, even if the money is from a hacked account. The most you can lose is the aquisition cost of the coin and shipping cost and ebay fees.

This ebay cliche, 'Lose the item and the money' always irritates me as it is a sign of people regurgitating ideas without thinking about what they are saying, a practice which leads nowhere good.

I am rather surprised that if this is a hacked Paypal account and PP have been notified of the possibility, that it is still active.

 

Wow. Maybe add a disclaimer to all listings stating that all sales will be confirmed by email before shipment. Hope this nightmare ends soon for you.

 

Checking with the buyer by email sounds like a good idea.

 

It sounded to me like it was a different PayPal account (and shipping address), but being abused the same way.

 

But see the post I linked to above. If I ship to a confirmed address, but it gets forwarded to a different address -- by a forwarding order, by the "buyer" telling UPS to deliver it somewhere else, whatever -- my Seller Protection disappears. At least, that's the way it was at the time.

If they've fixed this hole, and they really should, I'd like to know about it. I'd go back and update all the threads where I've griped/warned about it.

 

whatever -- my Seller Protection disappears. At least, that's the way it was at the time.

It has always been the case that Paypal protection against frauduent payments has had nothing to do with ebay seller protection, and in any case, you have the seller protection problem the wrong way rould. If an item is forwarded it is the buyer who loses protection from the MBG ebay offers. It is no skin off the seller's nose. You may have misunderstood or been given duff information by ebay CS, a common occourence.

The PP rules have always been that if you send to the address provided with the payment (this has not been a confirmed address for many years) then PP will indemnify you against fraudulent use of a PP account. Despatch in good faith has also been a valid defense against CC chargebacks through Paypal.

The rules are in the PP terms of service. They only need evidence of despatch, all the delivery evidence needed by ebay is irrelevant.