I sell coins on eBay. It would be a stretch to call it a business, but I do buy coins to resell to pay for my hobby so the point is to make a profit. Today someone buys a coin from me and I get a message a little later that says, "Thank you for the coin and can you guys send me a free gift with my order?" Excuse me? It takes some stones in my opinion to just ask for free stuff from a person you have no prior relationship with and you made a $5 purchase from. It's one thing if they said, "Hey, my kid really likes coins" or "I'm a war hero and I'm on a pension," but no explanation, just "give me something for nothing." I can't imagine asking for something like this and there's no way I'm sending them anything other than what they ordered.
You're a mean one Mr. Grinch! Seriously though, I totally agree. Especially for a small purchase. Hey, send 'em a poop sample.
Sure that free gift would be good feedback if they leave you feedback first Maybe they got you confused with another coin they bought. I'd just ignore it.
I've quite a collection of tiny poop samples in my deer corn storage area, that could be donated free! He could use them as packing, and if there's a problem, I'd refund his $5! I could mix the poop with corn "shucks/shells"! He wouldn't need to thank me, I'm just that kind of problem solver! I like to see everyone satisfied!!
I think it sounds like Gen Z, mostly. Millennials also. I have worked in sales long enough to say that I have met many people in every age category that can be that way. North and South.
I'm not gonna generalize about which generations are more likely to ask for handouts. I am sorely tempted to generalize about which generations are more likely to grouse about certain generations. Especially about which ones think it's somehow different from grousing about "kids these days..."
I possibly speak too quickly. I am a millennial myself and am disappointed with the lack of self-respect and determination in work ethics in my own generation. It makes me a bit cynical at times. Forgive me...
Has the buyer given you positive feedback yet? If so, I'd give the buyer positive feedback and then send him a message explaining that with every positive transaction comes positive feedback as the free gift.
I would be wary of what comes next. I've never sold on ebay but I can foresee this buyer asking for a refund after they receive the coin because they didn't get their free stuff, hoping you'll just tell them to keep it instead of returning it. And if not, then return a different, less valuable coin. This buyer has "scammer" written all over them.
No, I just sold it yesterday. But I feel like the feedback is the implied threat. "If you don't give me what I wanted, I'll ding you on feedback." I don't expect that to happen but the threat is there. That's why someone might give it to him. But I have more than 10,000 feedback. I don't want a negative, but it won't kill me, and even a great positive feedback is soon buried.