Question, I just joined the PCGS with their one yr membership offer with the 8 voucher plan. I tried to fill out the on line form and hit a snag. The coin value can’t be higher then $2500 per coin, which is near the price of gold per ounce, and it looks like the vouchers are for non gold coins only? I tried calling them for an answer and got a recorded message, “open Monday thru Fri and all lines are full? Call back tomorrow!? “ What? Tomorrow is Sat? Maybe I’m wrong but I thought this grading service was the best? Are vouches good for gold coins? Not impressed!
sure will. Kinda has me buffalo’d! I’m sure it’s just me and my lack of experience dealing with them. I’m surprised at the lack of replies on this subject here?
From the website, I copied the below info. You can submit at the regular tier and the coins have to be valued at 2,500 or less each. Those can include gold from what I recall. The economy tier, which has a max value of $300 per coin, cannot have gold coins included. The Collectors Club voucher may be applied to either the Regular Standard or Gold Shield service. You may submit your coins for either Raw, Crossover, Regrade or Reconsideration service. You cannot submit U.S. and World coins together and you cannot mix raw coins, Crossovers, Reconsiderations or Regrades on the same submission form. Voucher is not valid for Mint Errors, Special Issues, First Strike fees, Variety Attribution fees, Oversized Holder fees, Guaranteed Premium fees or coins valued over $2,500. Additional information may be located with the Submission Guidelines. Vouchers are valid for submissions to the PCGS U.S. office only. Visit www.pcgs.com/SubmissionGuide for further details. https://www.pcgs.com/faq
From pcgs.com Gold and Platinum memberships include a voucher for the specified number of complimentary coin or banknote submissions. Restrictions apply. These free grading vouchers are a great way to get started building your PCGS-graded coin and banknote collection. They are valid for submissions of U.S. or World (non-U.S.) coins or banknotes equivalent to either the Regular Standard or Regular Gold Shield service level. Vouchers are not valid for Restoration Services, Mint Errors, Special Issues, Additional Services, Guarantee Premium fees or coins valued over $2,500. Vouchers are valid for submissions to the PCGS U.S. office only. Vouchers are valid for the term of the original membership only. Customer is responsible for Guarantee Premium fees, return shipping, and handling. ----------------------------------------------------------------------------------------- Yup, they state clearly what the vouchers can and cannot be used for. You can use a voucher for a gold coin as long its value is $2,500 or less. Cal
tks Cal. So I should value my $20 gold coin at the current market price for an oz of gold? That way, I can use my voucher as long as my estimated value doesn’t go over their $2500 per coin limit. Basically, a voucher is useless if the coin is rare, mint or worth more than $2500? Now say the final grade from PCGS is determined and they say my coin is worth much more then $2500? I imagine they will charge my cc account accordingly? Lol Quote from a wise man! “Why”
I’m not sure what happens if a submitter obviously undervalues a coin on the form to get it in a lower priced tier. The submitter will probably get a call or email from PCGS stating the order is stalled until the submitter agrees the coin should be in a higher priced tier. Maybe someone has experience with this and can comment. It would be dangerous for the security of the coin to understate its value on the form though. PCGS guarantees only the stated value, at the most, for insurance purposes. The stated value would be the most you would get if the coin is damaged or disappears. There’s no problem if the coin winds up with a higher grade and value after grading such that it would be in a higher tier if submitted again. There’s no extra charge. Other folks and I have had coins grade higher than expected without additional billing. It’s been a rare, pleasant surprise for me. However, the value that I put on the form was reasonable based on my evaluation pre-submission. Have never had PCGS or NGC dispute it. Cal
Undervaluing a coin impacts insurance on the return. Either they call you to correct the pricing, or they return it with limited insurance and that's what you recover if it's lost. The T&C allow them to charge you the correct fees regardless of what you put on the form. Anecdotally, they've been calling to correct pricing, in the past they were sometimes underinsured. As for the vouchers, it's right there on the FAQ the submission guide etc. https://www.pcgs.com/faq
Cal, I believe a $2500 valuation for an ungraded raw coin is all I could place on my coin. I think the $2500 limit is to protect them while the coin is in their hands. Example, I look at the coin and I think ms65+- and it’s worth is $5000. In reality it comes back with a much lower grade and is only worth $2000? Bottom line, it’s up to them to give a true value and my opinion means nothing. They are the experts and the reason it’s being sent to them. Until the coin is graded, it’s real value will be unknown. I will call them on Monday morning for an explanation.
Well I tried contacting PCGS this morning by phone and I’d be better sending them smoke signals! I’ve sent a few email off (electronic smoke signals) as well with a few questions and will give them some time to answer. For a multi million dollar business, you’d think a better customer service center would be important?
Why? One walk-through rarity grading earns them more in fees than they'll ever earn from you. And at less cost.
Thank You for Contacting PCGS Thank you for contacting PCGS. If this is an urgent matter please contact Customer Service by phone Monday through Friday 7:00AM to 5:00PM PST at 1-800-447-8848. If you would like to submit coins to PCGS for authentication and grading, please start by visiting PCGS.com/Join. Perhaps you are looking for pricing or historical information on a specific Blah Blah Blah!
