Paypal chargeback question

Somehow I feel the need to be offended by this.

I will have my life coach contact your attorney's barista once I'm done getting in touch with my inner child.

 

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If you feel you are being de-frauded - NEVER admit or accept anything - regardless of amount.

I had a bad issue with a stamp I shipped to China and went through this last year. Sorry I'm late coming to the thread, but yes - I denied everything and ignored because there was a potential chargeback of $25 plus the loss of a $120 stamp - which I am sure ended up on the buyer's desk - or in the Chinese post office theft ring.

Mind you that I deal in much higher values, but never admit fault. It's a sad sign of the times, but if you do - you will eat the fees and some people do this "for a living" and have a full-time job with ebay fraud.

My buyer insisted on me shipping via normal post because the normal shipping charges were high. And I ignorantly accepted his terms - trying to help a collector. Only to be screwed a month later.

The key is that they didn't go through Ebay - but directly through PayPal. This is a clear sign of fraud/scam.

In the end, I did lose a $120 stamp. I did avoid the charges and fees.

 

How did you deny everything without accepting fault though? They don't give you a lot of options.

 

I actually do think I remember getting a chargeback once. It was for several hundred dollars, not a few. If I remember correctly, paypal has to refund the card provider, but I called paypal and fought with them long enough that I got a refund from them, since I provided tracking, etc. They took the loss on it.

 

They don't give you alot of options in terms of clickable buttons. If you would've called them first I'm sure a third option would've been available. I regret my first post but I was unaware they would charge you a fee. Especially without notification ... I apologize for that and if it does not get waived pm me and I'll offer to make you whole for my ignorant bad advice. Sorry about that

 

I just pasted all of the back/forth e-mail history from Ebay showing the buyer's demands on using another form of shipping, and kept appealing it. I never accepted anything and PayPal just took the money from me.

I never agreed to any resolutions. It was the only time I experienced something like that.

The next time I had insurance on the item, so when they said it wasn't received - I put it back on the insurance company. PayPal took the money from me, and it took another 6 weeks to recover the insurance - so I was out for a while - but it worked out in the end. Thankfully because whether it was delivered or not - I recovered $700 on a very high value Chinese stamp set.

Now I only use the Global Shipping Program. As long as it's delivered and signed for in Kentucky, my responsibility ends. It takes a few painful lessons, especially with international deals.

For you, this may not work because of the dollar values involved.

I have learned to base my approach to shipping and insurance based on the value of what I am selling. With my volume, one negative feedback can wreck a year's worth of business.

The price of playing with the big boys on Ebay I guess.

 

I'm not blaming you. I blame Paypal for not explaining the process better and letting me know I would be responsible for extra fees. It sucks to lose the money but I'm not starving. It's just part of doing business unfortunately.

 

Commendable attitude. Sometimes, our fault or not, life just slaps us and we then move on, with or without a quantity of whining. You're obviously not a whiner.

 

Classy move... hopefully it's contagious.

 

Weird that a buyer would bother with $2.25 at all. Not worth the hassle. Since you got no tracking there is nothing you can do.

I often find myself buying from a local shop for cheap and selling higher. It's addictive once you start. Though I found nearly a dozen "keeper" countries that I will not sell anything from since I began this little side income. So my margin has gotten smaller. Well perhaps I don't do 1 coin sales but you and I doing similar things it sounds like. I just sell slightly more volume of coins per sale and profit is still there.

Maybe not everyone uses their vehicle to ship out stuff. I live less than a mile away from my USPS post office, I go on foot. Takes me maybe 7-8 minutes to walk there. Though I usually push not to wait too long after receiving payments so I don't have an accumulation of packages to send out on foot. I do it next morning right when they open.

Strange, I know I've gotten a chargeback sometime in 2013 (it was for a $30-40 coin) but I don't remember getting a fee applied to the transaction. For some reason I've only gotten "fees" on my bank account but never my paypal.

 

I'm a collector first. I only sell coins that I have doubles of, and I usually check the new one against the one in my collection to make sure I keep the best one. I just have trouble leaving good coins behind when I go to the coin shop, but I don't feel compelled to keep doubles.

 

Well it sounds like self insurance is working out fine for you then. Frankly for low value sellers it probably is a better way to go and long as they know and understand the risks.

They really don't have any choice. They are receiving money from the card providers for thousands of sales and the card provider can either simply deduct the chargeback amount from their payment to them, or they can possibly go into Paypals account and simply withdraw it. Third possibility is they can say either remit the amount of the chargeback or we will drop your account. If you are getting millions of dollars daily from say Visa and they tell you they won't process anymore payments unless you refund the chargeback, you're going to refund the chargeback.