Paypal chargeback question

Perhaps, but if there was any possibility of being charged such a fee, paypal rightfully needed to make this clear from the very beginning.

 

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I think that's what happened. But yes, they should have told me. Now I'm wondering if I could have issued a refund on my own and avoided the fee.

 

Dang...this just ain't right!!!

 

I think once they filed it with paypal, instead of you directly, you were probably stuck for the fee, especially if they did so by doing the chargeback through the credit card company.

 

It IS very odd to do a chargeback on such a small amount. I wonder if you still had the option to issue a refund if that would have made the chargeback go away?

 

Get ready to receive a neg.

 

You can only leave feedback for 60 days. Sounds like the time might be up, or about to be. Also, if it is a chargeback, that means they are saying it was not authorized.. it does not mean they were not happy with their purchase. If that is the case, they might not even care about leaving feedback.

 

Nothing so warms the heart like a little insult to injury....

 

Or they decided they liked the item better being free

 

Sell Price: $1.15

eBay Fee: $.12 *10%..6% if a store*
Paypal Fee: $.34 *2.9%+$.30*
Total Fees: $.46
Shipping: $.47 *US Stamp*

Purchase Price: $.15

Profit: $.07

...my head hurts

 

If those were the prices, then yes.

But what I actually charge:
$1.30 for coin plus 90 cents for shipping = $2.20.
eBay fee = .22
Paypal fee = .36
Stamp=.47
Purchase price .15
Total profit = $1

Everyone always assumes free shipping. If you charge a small amount for shipping and offer discounts for multiple purchases it makes it doable and gives people an incentive to make multiple purchases.

 

Sale was on 4/19 so it's more than 60 days. I looked at the buyer's eBay history and he only has 10 feedback. He had a very odd name and I remember thinking at the time that it seemed kind of phony, but what can you do? I remember one time someone purchased a coin from me and the name they wanted it shipped to was their name spelled backwards. I did it and apparently it arrived.

 

Okay, but at least it's honest and if he enjoys it, so what? That's more than can be said for a certain other member's listing tactics...

 

This is one very_good_way to sway the math in your favor as a seller of low-value coins. Another way to do so is to envision your time as an investment in enjoyment and the furtherance of the hobby.

 

Hiddendragon, this is off topic, sorry. But do you list everything as a BIN, kind of use a template? I've got low value stuff that I want to get rid of and it seems like you've got it figured out.

 

Basically what you are doing is called self insuring, shipping with the understanding that part of your profits will go to covering the occasional loss that insurance would normally cover. Well you have been hit with a $23.30 loss that your self insurance has to pay out of your gross profits. So if you are getting a typical $1 profit per transaction your self insurance plan works as long as you don't get more than one such loss per every 24 transactions.

 

Unless he is mainly doing this for pleasure like he says. And if that is the case... well, nevermind

 

Please read this statement carefully.

A charge back can be initiated by the cardholder for any reason. All the cardholder has to do is call their card provider and say "I'm not satisfied."

The card provider will perform the charge back, return the money to the cardholder and take it from the vendor. A vendor must then prove they are owed the money. I learned this the hard way, closed my merchant account over it. The day I closed my merchant account was the 2nd best day of my numismatic life. The best day was the last day I sold on ebay....

 

This is the first time this has happened out of thousands of transactions. Any other loss I've had has been $3 or less, and those are rare. Since I stopped shipping to Russia and India I don't get them so much anymore. So I'm definitely still coming out ahead. The alternative is to charge $3 for shipping with tracking and make a lot fewer sales. I wouldn't buy a $1 coin from someone for $3 shipping unless I really wanted it bad.

 

If it's something I only expect to get one bid, I go with buy it now. If I think it might be a little more popular I list as an auction. Ebay gives you 50 free listings a month and until recently had been offering about one free listing promotion per month when you could list a lot more for free, so if you use buy it now in a 30-day listing, you can have most of your inventory listed most of the time. For whatever reason they haven't been offering me free listing promos lately so I don't have a lot of coins listed right now.

I have a standard template that describes my shipping fees. I don't try to describe the coin anymore because I expect people to judge based on the pictures. Not describing the coin and using the same text drastically speeds up the listing process. List similar coins at the same time to also speed it up (Like list all your buffalo nickels one after the other and just change the year and the photo in your listing). After I'm done listing I click "sell another item like this" and most of the info is already filled in.