NCS.... what is taking so long?!?!

So I sent in my 1857 Flying Eagle to have conserved to remove the crud within the date, and variety so I can see if I was correct about it being an S-1.




They received my coin on 4/5 and it's been sitting in scheduled for evaluation since that date. I called last week just to see what the expected time would be since I have another batch I have on hold waiting to ship together. They told me at NGC, that the coin had been conserved and it was waiting for the variety guy who was out until Wednesday but my coin would be done and shipped out on Friday. So I was thinking all was good, this was Monday I called. So Friday rolls by, still nothing has changed on my tracking submission form so I call early afternoon on Friday and ask if my coin is being shipped. He looks up the number and says no it still needs to be conserved. I told him I was informed it was already conserved, waiting for the variety guy on Wednesday and then it'd ship Friday. He said no that was wrong information. He said it would still be a few days but it should be through the NCS service soon and then it would go straight to the graders. Well Wednesday of this week rolled around and still nothing changed on my submission form, so this time I call NCS and see what they have to say. They inform me that they people that do the work on the flying eagle were in China and just got back and it should be through the service shortly....

Here I check my submission form tonight, still nothing....

28 working days..... hasn't moved. This is my first experience with NCS.... not what I was hoping for.

 

Log in or Sign up to hide this ad.

They clearly had some key personnel out for a while. My submissions were all received on 4/6 and the tokens/medals order was in receiving until after my economy submissions had already been graded. Now it's scheduled for grading but hasn't moved in a week.

 

"A watched pot never boils."

At least it always seems that way!

Chris

 

Unfortunately things do end up taking a insanely long time every now and then. I do wish they would publish schedules of when the graders for certain segments of the market will be out of town. They don't need to publish names or anything just something as simple as "Gold graders out of town from x to y" or something along those lines. Would make it a lot easier to avoid those extremely long submission times or at least not be surprised by them.

 

Newsflash!
Shanghai, China: A daring, daylight robbery took place at a downtown hotel this morning when three armed men wearing masks broke into one of the luxury suites and made off with more than $50 million dollars in gold bullion. According to the police report, representatives of Numismatic Grading Corporation and Numismatic Conservation Service were in town at the bequest of one of their clients to assess the bullion for conservation and grading. According to the Shanghai Police, it was unclear how the thieves knew that the meeting was taking place.

 

I didn't say to say where they were going lol.

But seriously how does someone have 50 million dollars on them and no security present or at least in the hall outside the room?

 

Because security can be a tipoff. Want to know the best way to carry say $100k in cash walking through downtown NY or any big city anywhere really... In a non-descript brown paper grocery bag with only you knowing the true contents

 

Here's what I think of China

 

That only works to some extent. It also says gold bullion. Even if you say gold is $2000 dollars an ounce that's 25,000 ounces. Wheeling cart after cart to your room is basically hanging a sign on the door that says rob me.

 

That is the beauty of writing fiction!

Chris

 

Newsflash:
Grocery bandits invade New York City!

 

Craigslist
For Sale: Hydraulic Lift - 2,000 lb. capacity

 

You better check the China papers, for the heavy equipment for the inside job ....

 

If it was 3500 pounds you would have a deal

 

WOW. First I want to say the to ALL TPGS customers: The customer is always right. Furthermore, lying to a customer or making excuses is totally wrong and sometimes you get caught.

HOWEVER in major companies, many times the right hand does not know what the left hand is doing. Next, TPGS's have approximately 400 different customer orders in house. When all these people start to call and cry "Where's my coin." "Did you receive it yet?" "When will it be shipped?" GET THE MESSAGE? All you do is gum up the works as employees try to find your submission and answer your questions.

In the modern age, Email and notification solves some of this BUT just be aware that many times the "impatient" customer gets put to the back of the line just for the fun of it

edited as requested

If that report is correct, my first reaction is that NGC was "set up" OR lots of details are missing. First, no one conserves bullion! Second, if NGC took possession of the "bullion" and then it was stolen, their insurance company is libel and rates are going up!

Finally, the head guy in the conservation service is often sent to China. Normally he does not work on coins like the OP sent in so the fact that the conservation staff is out of town can only be true if they have a big job in China. Looks like they had a "big job" in China. Hopefully, no one was killed in the robbery...

 

Did you see what cpm9ball said about writing fiction?

 

I hope they don't plan on "conserving" your coin by switching it with a Chinese counterfeit...

 

No wonder I cannot confirm the robbery! No one was talking What a waste of time. It's not nice to fool Insider as I was worried about the guys. One day I'm going to get him back somehow!

 

Nyah! Nyah! Nyah! Nyah! Nyah!

Chris