USPS vs Ebay! Need advice!

I won 4 Franklins on Ebay and the guy that I bought them from shipped them with a tracking #. So the tracking # showed they were delivered to my mailbox but I never received anything in the mail. Called the Post Office today and they researched the tracking # and it WAS delivered as stated BUT not to my house. The Postal Carrier delivered it to a total different address that I have no Idea who the address belongs to.

Problems: I asked the guy I bought them from Ebay IF he put the right address on the package and of course he said yes.

I called the Post Office and they admitted to delivering it to the wrong address. I asked them then "I'm screwed" - and whoever I talked to pretty much said yes - I think it is totally wrong for the USPS to screw up (it was a 30$ purchase) and I do not want the Ebay seller to have any problems as he did his best to ship me the auction I won

Any ideas what to do? First time this has ever happened to me.

 

Log in or Sign up to hide this ad.

If you can get it in writing that it was delivered to the wrong address, you can file a claim against the seller. You cannot get anything back from the post office, even though they are at fault.

 

EWWWW! I'm thinking I'm gonna be screwed out of my 30$ - and I thank God it was only 30!

 

The seller needs to open a claim with the post office. You can't .
Contact the seller explain to them that they need to open a case at the P O.
Once that happens they can trace the package and then pay off if it's a lost.
Unfortunately your hands are tied.
Make sure the seller knows you only want what you paid for....and not to cause him any issues with e bay.
But in the long run you hold the cards as no matter what, e bay will return your money if you open a case for an item not received.
Been through this myself when I was a seller on e bay.
One was an apartment who had multiple mail boxes.

 

Sorry to hear of your unfortunate experience.

IMO, you will eat the loss.

You have no recourse against the seller, he has delivery confirmation proving that he has upheld his end of the deal. Please don't hit his feedback, it's not his fault.

You have no recourse against USPS, they have the packaged officially listed as delivered. USPS will never officially admit to delivering it to the wrong address.

Try appealing to the person it was actually delivered to.

 

Sounds like my mailmen/women. They are terrible at delivering things.

 

Come on! The "I gots to gets mine" attitude so many have today is just ridiculous. The seller didn't do ANYTHING wrong here, so why does he automatically deserve not only to suffer the loss, but have a claim filed against him as well? He doesn't regardless of what the buyer-coddling ebay gods may think, and think only because it benefits them.

 

How do they know they delivered it to the wrong address if your address was on the label? Did you/they talk to the actual guy who delivered it and by some chance he remembers some package that had your address on it but he put it in some other guys mailbox

 

Mark,
Do you have a rural carrier or a P.O. Box? If you can find out from the seller a description of what the package looked like you can always talk to your rural carrier. If a P.O. Box then you are probably out of luck. I would still file a case for undelivered item if the latter anyways and if necessary talk to a live rep at Ebay. So sorry this happened to you. My rural carrier has repeatedly delivered wrong items to me like heart medicine and credit cards but I'm a good boy scout and always deliver them in hand to my neighbors. But I also talk to the postmaster each time it happens.

 

I never said it would be a good or honorable thing to do... just stating a fact. How can the seller prove he wrote the correct address on the package? If he printed it with ebay he can. In cases like that, ebay usually takes the loss. If the buyer can prove the post office delivered it to another address, and the seller can prove he sent it to the correct address, ebay might take the loss. If the seller shipped a $2,000 item, should the customer just take the loss too? I think a seller needs to offer the guarantee that the item arrives, whether that means getting insurance or what. As a seller, I would give a full refund in this situation, and go from there.

 

No, regular mail box - I called post office and the administrator asked the deliver dude and he remembered the package - it was scanned as 6019 NOT 6095 Ford - so it was delivered there. I do not know these people so walking up to their door and saying I want my mail will not be cool - I know if someone did that to me they would be greeted at the door with a gun in their face!!

 

I have had many problems with my local post office with lost packages, but lately they have surprised me in a good way.

In the last two weeks I had a coin shipped to me from Sweden and another from Italy and both packages had hand written address' that were so badly written that I could not read them and the post office got them delivered to me.

 

Yeah , aint that funny, I got an Indian head cent for 2.99 FREE shipping from Poland - no problems! I kept the envelope just because the stamp reminded me of Green's Avatar

 

First, be patient. MOST everyone I know will put it back out marked delivered to the wrong address.
Second, if you have a good mail person, see if they can get you a copy of there tracking. It shows more than you see. Then talk to eBay. I had 2 gift cards I bought off eBay delivered to a different address (all-be-it purposely marked for the wrong address) show delivered. I had a great postwoman then. She got me copies of their delivery for one and I got both refunded. They were significantly more than $30.

 

Thanks, I will do that.

 

How can the seller prove it? Well, Markus has admitted as much, and what are the chances he would've magically sent it to another local address? While what you said may be a fact, the sign of class is doing the right thing even when no one is watching.

With all due respect, not for one second do I believe you'd happily issue a full refund on a $2k sale based solely upon the buyer's word; you're not that foolish. Now if they were able to prove they didn't get what was sent them it's a different story, and no... the buyer shouldn't simply have a back turned on him, but neither should one run off to the overlord instead of doing what they would have to in the real world and work WITH the other party to, hopefully, resolve the issue to mutual satisfaction.

 

Yesterday I opened a parcel figuring it was junk mail.

Wrong, a nice fresh US passport mailed to the wrong address. Fortunately, we knew the family name and I carted it down to them.

Their youngest daughter leaves on trip to Europe on Wednesday.

 

Should've reported it to ebay.....

(I'm sorry... couldn't help myself)

 

Lol

 

Whenever an item is delivered incorrectly to my house, I always give it back to the postal carrier with the item marked by me as "delivered to the wrong address." I am guessing that this is what will happen here. If so, you should get it in the next week or so. I wouldn't go after the seller. It is not his fault. If you do not get it, I would just have a beer and move on. I hope you get it though. TC