My last coin from G&N was shipped last Monday and arrived here in sunny So. California on Wednesday! Impressive!
Feb. 9 I ordered some books from Spink's in London and they arrived this morning, Feb. 12, to me in Montana. FedEx deliveries are remarkably rapid. It is regrettable that ancient coins, which are not dutiable, are so often delayed for a long time in customs. I wonder if Homeland Security is causing the problem? You wouldn't think small envelopes could be dangerous. Why can't they just pass them through immediately?
My last delay of note was a Chelyabinsk meteorite from Russia postmarked the day after I paid and delivered unopened six weeks later. That is the one I wondered if they could x-ray and tell if it was not drugs or why it was not opened if it took so long. I'm sure they might wonder why anyone would mail a rock half way around the world but I'm the one that paid for it so I can't question their sanity either. The customs form was filled out accurately and clearly but in Russian so I don't know if they have someone there on a daily basis that reads other languages or if that is part of the problem. My only bad German experience was from Lanz and I swore off dealing with them since they refused to refund. I now have a Lanz coin in transit. I regret buying it now but its loss would probably be cheaper for me in the long run. Crossing them off my list permanently would be cheaper.
I always pay them through Paypal. The coin that never arrived was $500 and Paypal refunded me from Lanz's account. I'm not even sure Lanz was aware it even happened!
That did not work for me. A while back they changed the length of time you had to file a claim for non-delivery. Previously it could take more weeks for something to arrive from overseas than you had to file a claim. I inquired and was told it had shipped but missed the deadline for reporting it was lost. I really do not know what the current time is but my estimated delivery date is 4 weeks after sale. When do I assume there is a loss?
When I do not receive a coin within 3 weeks, I start a case with Paypal. This gives me additional time, requires the seller to make inquiries, and gives me some peace of mind.
Effective Date: November 18, 2014 Dispute Filing Window We’re increasing the time for buyers to file a merchandise dispute (Item Not Received and Significantly Not as Described) from 45 days to 180 days. All references in the User Agreement to “Opening a Dispute within 45 days” have been updated to reflect “Opening a Dispute within 180 days.” The Sections these changes appear include the Introduction, 3.15, 13.2 and 13.5. This 2014 change eliminates the problem. I have had several overseas lots take 45 days. 180 is reasonable. Other than FedEx from G&N and coins just stuck in an envelope with no insurance, 45 days seems standard from some countries. I got good, quick delivery service from the Netherlands (Vossen), Sweden (Wallin) and Incitatus (Newfoundland). Longer times were from Russia, India and Germany.
Hi, my name is Mike. My wife was born and raised in Bamberg Germany. Her niece mailed her a set of Window curtains for Christmas, she mailed them about the middle of Sept so they would get here in time. We finnaly received them about a week ago. Right after she mailed them the German Post office went on strike for two weeks. After the strike she kept going to the post office almost daily. The last place they could track it to was the Airport in Frankfurt and that was about a week after the strick was over. She filed a claim and got paid for the lost package. Also there was a special kind of cake she loved when she was a kid. So her old Aunt in her eighties, made one for her and the same thing happened, by the time we received the cake it was no longer good to eat. My wife's niece, her husband has a Goverment Job like our civil service, he contacted all of the officials that he was able to, and the only thing he could come up with, even though the strike is over, the German Postal Employes are sabotaging the mail. I do not know if any of this has anything to do with your shipment or not, but I thought that I would.et you know that we. also had a problem.
Paypal covers up to 6 month, 3 month guaranteed by buyer protection. Ebay is 3 month. So if your claim had passed Ebay's deadline, try paypal, there's a good chance they would accept the claim. Ebay's minimum wait time to open a dispute for international is 30 days, and 1 week to 10 days buffing period before you could escalate. Paypal is 3+1 week? You should ALWAYS open dispute if your package had not arrived 1 month from shipping date. If you get the item later on, contact the seller before you resend payment.There's a way for the seller to recover his loss through seller protection (ebay or paypal), I'm not going to explain it here but most of these anchor level sellers know. So open dispute (same for ebay or paypal), say the simplest, package had not arrived blabla. Do not escalate right the way when the option becomes available, wait 48 hours instead, then escalate, you are then guaranteed to get a decision in your favor. Keep in mind Ebay process is simpler even though it takes few more days of waiting , so if the purchase was through ebay, I wouldn't go to paypal directly.
Did anyone else buy anything in Pecunem 40 on February 7? Have you received your coins or a shipping notice? I'm slightly concerned because I paid on the 7th and still haven't received a shipping notice. Usually I've received the package by now. I sent an inquiry to Pecunem two days ago asking whether it had shipped and have received no reply. This is not typical for them. For most other auction houses it would be business as usual and I wouldn't even bat an eyelash.
I bought couple lots from 40, no words or package yet. They don't send notice from the auction site anymore, last time package also came in without notice and fedex left a door tag.
Hmm. I received email notification of shipping for the last several auctions and the tracking for those is also visible on my Pecunem account purchases page.
If you sign up on the Fedex website and create an account you can check incoming deliveries to your address. This is normally how I track packages with Fedex, regardless whether the seller sent me an email notification or not.