Contact ebay as ebay is in your best interest. Do NOT ship this buyer and cancel the sale. If you already shipped the buyer and the item is in the buyer's possession have him return the item. Since the buyer made a threat the negative feedback can be removed. After your problem is resolved ebay will have the right to ban this buyer permanently.
He's just a maggot-thief trying to steal your piece for a pittance. Hope you got a DETAILED digital photo before shipping so you don't get a "swop job" done to you.Best of luck!
I'd strongly recommend canceling the order with the understanding that although he is seemingly guilty of coercion and will probably leave negative feedback, regardless, but you will still have your coin. I've had a past experience with a similar incident where the buyer promised to leave negative feedback if I didn't accept his terms. The threat was well documented to eBay, who promised to alter the feedback if submitted by the buyer. The buyer didn't pay my invoice, I didn't ship the multiple coins, negative feedback was posted by the buyer, and eBay did nothing. I believe you are obligated in reporting the incident to eBay, with a non-payment filing, and subsequent non-shipment. I'd expect similar results to mine. JMHO
I get the impression that EBay is so disorganized and understaffed that both buyers and sellers see what they can get away with with impunity. Small wonder: stock analysts said EBay would have trouble after it sold off PayPal, its growth machine.
Ebay is going to generate $300 Billion in commerce this year (transaction values, not their own cash flow). That's almost doubled since 2012. Don't worry about their growth. Do not lose the scale of the organization; everyone involved is going to have a vested interest in keeping them afloat because it would literally leave too large a hole in global trade for them to get shut down. They're under a lot more pressure than is widely known in public to get their act together, and losing Paypal is going to benefit them financially because they can now welcome one-source payment methods like Google Wallet and Apple Pay without impacting shareholder value against Paypal. Meanwhile, Paypal has such a stranglehold on their niche that they're in no trouble as a standalone, either.
I've sold things on ebay in the past. The thing that scares me now is that I hear lately ebay is all for the buyer. If I sold a coin, sent it to the person, and then they claimed it was fake, ebay will keep the funds (not let me remove it from paypal) and return the money to the buyer and they won't even have to send my coin back. Is this true?
Almost all my dealings on the bay have been positive. I've had one or two bad ones, but my luck has been worse at coin shows, auctions, and dealer shops. You deal with the issues and you move on. Stress costs you more than in the end than a few dollars on a poor deal.
Ebay is a hot-button topic for me. I've been making a pest of myself for the last year talking about getting them persecuted under FTA, and writing Congresscritters and the like. Know thy enemy. Pennsteve, the buyer still has to return the item before a refund can be issued, and the SNAD procedure still has to be followed. These days, however, an Ebay seller's clothes must be sharply creased; casual sellers unprepared to fight get taken advantage of.
It used to. I had a seller cancel a BIN listing transaction a couple months ago without me having to consent or do anything. I simply received an ebay message that the transaction had been cancelled by the seller.
Let it go as unpaid. File an unpaid item report. It will take a while, but you will be credited the fees for the auction and will be able to list it again when the case closes. The earliest they close is 1 week after filing. You must wait at least 72 hours before opening the case I think. If you have that conversation in writing from him inside ebay, then use it when he files the case. This is a clear case of intentional abuse of buyer protection program. Unless you said it was uncleaned - in which case, he can return it for "not as described." I don't think I've ever seen a 1921 Peace Dollar sell for less than $60 in the last year or two. It's intentional fraud. Report the user to Ebay and list an unpaid item report.
Me? I'll have images of the coin in sufficient resolution - uploaded to Ebay along with the auction so they're dated and placed as proof - to prove beyond any shadow of a doubt whether the coin is the same or not. Ebay allows images up to 7MB in size. It's one advantage of acquiring the capability to shoot professional-level coin images.
You can not prove the coin they returned is a different one. It is their word vs yours. I had a similar situation (I am the seller). I had to file a police report to "prove" I was cheated, then finally ebay refunded my money. Buyer got to keep the money too, so ebay took the loss.
What a bunch of scammers. So much of them everywhere. If I had the question I would have ask first before bidding.
Yeah, it always ends up one person's word against another. Most times, the one with the most evidence wins. Other times, they have to do what you did - get hard.