If you were to buy a coin that was advertised as UNC, would you demand a refund if the coin came back at AU-58?
No. Many coins come back different grades if submitted multiple times. Plus most sellers say they are giving their estimates, and grades are not guaranteed.
Thank you! I have a potential buyer who has mentioned he's never purchased a coin without the guarantee that it would be graded as advertised. Seemed a little unreasonable to me, but just wanted some one else's opinion.
Grading isn't objective, so no. Every seller and buyer has their own version of UNC that will more than likely differ from each other. This happens in big grading companies like NGC and PCGS as well; give two graders the same coin and they very well may give it two different grades. I find it very odd (though not surprising) someone would expect you to predict what it will come back graded as.
I have had this happen to me before too. Well, it ended up grading AU when I thought it was unc. I usually give a refund, then block those types of buyers. If you want a graded coin, buy a graded coin. If you are wanting to take a chance on grading a coin yourself and have it potentially grade higher than what you paid for, be ready for it to potentially be lower as well.
I've literally used the same line, expect I used three, and the person just doesn't understand. I think I will just cancel the transaction. Thanks guys for your opinions!
You risk a negative if you cancel and they do not want to cancel. I would state that I would be happy to sell the coin to them, but you cannot guarantee any grade. If they receive the coin, like it, and think it is also unc, feel free to grade it. If they feel it is lower, return it for a refund before grading.
Yes, that is true. I have already stated (more than once) the same exact thing you have typed up, i.e. "I would be happy to sell the coin...," and he just denied it.
Guaranteeing a grade is guaranteeing what someone else likes. Not possible. That's why you make only the vaguest references to grade in any sales pitch.
From the above posts, I get the impression the buyer committed to the purchase before contacting you, and tried to add more conditions to the sale after the commitment. If that's the case, he / she has no legal leg to stand on. However, I recommend you satisfy your buyer with a goodwill gesture . . . some negotiated solution that works for both of you. - Mike
Beware of representations of fact (i.e., "It's UNC"), as your buyers can hold you to those. Opinions (i.e., "My coins are the best!"), those are different.
What makes "my coins are the best!" an opinion? If it did not grade top pop, could you demand a refund?
It's called "puffing." Google it. It's just pride in your product, that's all. Everybody gets that sellers think theirs is the best. It isn't anything that a reasonable person would be justified in relying on as an affirmation of fact. It's rather simply a high opinion of ones product. "Uncirculated," on the other hand, is a fact. If you represent, "In my opinion, uncirculated," that's back to an opinion. Are you dizzy, yet, or are you getting this?
If you offer returns then it doesn't matter what the buyer thought about the grade....just give him the money back because you offered that guarantee.....as a seller in the long run you'll be ahead with more happy customers
