Yeah, the pic is always part of the description no matter what. It sucks but you gotta follow the cya rule if you want to buy on ebay. The cya rule is simple, "buyer beware", no matter how big the companyor seller is. Good luck with your case and thanks for sharing cause you never know who will learn something from your thread.
90% Silver Franklin Halves $10 20-Coin Roll BU (Bank Wrapped) - SKU #57084 Occasionally, we get large lots of Brilliant Uncirculated 90% Silver in original bank rolls, and we are passing the savings on to you! This is a great opportunity to buy rolls of BU 90% Silver in the original, unopened and unsearched bank wrappers from more than 50 years ago. This to me doesn't sound like they kept the deal to me.
I believe that any objective individual who's read the auction, realizes that the selller made a mistake, which was obvious before the item was purchased, and should have been questioned/resolved at that time. I don't buy items in an auction where it's obvious that the seller has made a mistake. The buyer can be resistant to eBay return policies, as I've done on more than one occasion in the past when the seller delivered items that weren't as advertised, and worthless to me. I idealistically wanted eBay or the seller to pay for the return shipment, and the cases were finally closed in favor of the sellers, as I wouldn't pay the return costs. "I showed em", as I've many worthless items around here because I wouldn't accept reality of dealing through the mail, and decided to just accept the cost of doing business in this modern world. I've been "had/scammed?" in this venue on more than one occasion, and multiple other venues who haven't any return policy. In my opinion, eBay is one of the better sites for diverse purchasing, and in this case, the cost for partial appeasement is minimal. I'd just return the roll for a partial refund . JMHO
Yes, I agree, and unfortunately this is indicative of the low ethical standards to which we hold sellers in our hobby. And because of those low ethical standards we should expect to get screwed, and when we do the best thing we can hope for is to minimize our losses. Yes, we all should know better than to expect the listing to accurately describe what is being sold. Funny how they are usually wrong in favor of the seller...
The OP wasn't born yesterday. He has been buying and selling on eBay for years. It is a venue that needs to be carefully navigated. This is no secret. If one needs to be coddled in their transactions on eBay then maybe he/she should not be purchasing there to begin with. In addition, the title of this thread is unfairly negative and melodramatic. If a better venue can be found than selling on eBay, then why does the OP have 3700+ feedback and 900+ items currently listed for sale there? If you don't like eBay, then don't give them your patronage (as a buyer or seller). This is my last post in this thread. It is clear that people simply have different expectations of eBay.
So we shouldn't expect a seller to deliver exacty what is listed. Forget the date the roll was not original. Personally I have this crazy notion that what you are listing should be the exact item you sell. I expect eBay to sell me exactly what is pictured. Do you always expect to be given a different item then listed? Wouldn't that make it kinda hard to use eBay?
Personally I would keep them for the price....90% silver is 90% silver...no matter the date...unless you were buying them for collecting reasons...Also as others have said I could put a picture of a horse on my auction title but as long as in my description I put donkey, not horse....you're getting an ass. All kidding aside...I don't mean to offend...
I am at a loss why everyone is bashing on the OP. Sure he didn't word everything correct but both ebay and ampex were in the wrong. First off you can throw out the 1948 info (although as big seller you should make sure all that info is correct it obviously filled in the first year of production in that field which was different that what was listed anywhere else in the description or auction). The description lists original rolls which is not what was sent. That's not an autofill thats what you put in your description and thereby you should be obligated to send what you are claiming to be selling. Also the picture was wrong so now you have given a false image as well as a false description how can you think the buyer should beware. You have completely misled them in three different areas description, picture and autofilled data. So you think you can get away with not paying return shipping by throwing it out there that you don't do so. So you can completely list the item wrong and not provide accurate pictures and when the buyer gets something that he is not happy with you can say well up yours. This is not how Ebay is supposed to work. Ebay is normally very buyer friendly but are being complete jerks about this because ampex is obviously a big sponsor and supporter. The OP has a valid concern that was not addressed correctly by ampex and tried to go through ebay because thats what your supposed to do with a SNAD. But rather than getting a resolution from ebay he is getting the run around because EBAY is clearly favoring ampex over the buyer even though they were in the wrong. Seriously people.
If you type in "1948 BU Roll" this item comes up, so it shouldn't matter what's in the photo. 1948 is in the item specifics and in the detailed item info. Plus, Brian didn't get a bank wrapped roll from Minnesota either. I wouldn't hold my breath for extra pictures from the seller either.
I also agree apmex is in the wrong. As mentioned, ebay is generally buyer friendly but cases like this tell you otherwise. I've experienced this a few time with other high volume dealers on there. In any case, when it's apparent a seller has been deceptive or in the wrong, a victim shouldn't have to pay the shipping back regardless of seller's terms. The seller's terms hold weight only when a fair deal took place, not when they intentionally or otherwise mislead someone. Therefore, much should be done to offer buyer redress. I've asked simply for a partial refund before instead of giving up the lot and paying shipping, but the seller's clout and whatever won. Stuff like this makes me more cautious and attentive to seller feedback but the system is imperfect like anything else, so I guess some rotten eggs will turn up every so often
This. APMEX broke eBay policy by communicating outside of eBay. That's grounds to suspend or lose your account with eBay. At least that's the way it is with us small fries.
Update. Ebay offered to pay the return shipping. looks like apmex and the other big guys may be running the show.
. Call it a win. As long as someone else recognizes you shouldn't lose it is a happy ending. If eBay wants to take a bullet for Apmex that is their choice.
Do you really think APMEX is out to deceive? They are one of the best PM dealers out there. They did try to rectify it on their own and eBay stepped in for the buyer in the end. They have thousands of listings and I have personally gotten some great deals from them with their sales. OP don't give up on them for this one deal. Hopefully they fix this auction in the future to stop the confusion with the rolled Franks. Best of luck.
At 2.5 times melt, for coins from a series that commands little premium above melt even in uncirculated condition? I have some old paper rolls around here somewhere, and for that kind of premium, I'd be happy to round up some of the "BU" Franklins that I've accumulated as junk silver and send them out. While I'm at it, do you suppose there's a big market for BU Roosies at $150/roll?
Ebay isn't selling you anything. Is Ebay supposed to ban a seller that's bringing in hundreds of millions of dollars of revenue because they made a mistake on one of their listings?