Coins not received

I once bought something off ebay from someone on this board. I waited a week and just sent him a question about it - he could not find records of shipping it, but knew he took it to the post office. Turns out he was shipping several items and it fell under his seat. So now after a week of waiting(which is very rare) I just simply ask the seller if they shipped it. Out of all the purchases I have made online only 1 has gone missing - worked with the seller to get my money back from the USPS. I have used this dealer many times after this with no issue.

 

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I have purchased "gold rings" that turned out to be gold plated copper. I have also purchased some larger "gold nuggets" that also turned out to be gold plated copper. I have purchased Chinese "Silver and Gold" Pandas that have turned out to be fakes ... I have people mail me fakes to sell for them on a regular basis that they bought on eBay, I always hate having to tell them they were ripped off and return these slugs to them with "copy" stamped on there "prize" coin. With the exception of a few Canadian and UK sellers I never buy from dealers outside the US and yet I still have problems with eBay ... it's no wonder so many people think bad of eBay, and I really feel sorry for those who cannot tell fake items from the genuine thing.

 

I'm wondering why too. Registered would have saved about $70 in fees and would have had more secure handling.

 

The expensiveness of the postal fees was in the $6,000 plus insurance, not the method chosen to deliver it ... Priority Mail fees were somewhere around a mere $12.

 

That is why you should have used registered. Straight from USPS w/ $6000 insurance;

Mailing Summary Price Online Price
Priority Mail 2-Day™ Medium Flat Rate Box $12.65 $11.30
Registered Mail™ (for $6,000.00) $24.05 Not available
Signature Confirmation™ $2.90 $2.35
Total $39.60 $13.65

 

Ebay will refund if lost don't let it go over 30 days

 

Registered Mail has a max insurance of $5,000

 

Sorry, but No insurance then not an option. If lost or pilfered then I would have to eat $1300 and that makes Registered Mail a no, no. at this value.

 

You can put insurance on Registered Mail

 

The max is $25.000. on Registered Mail

 

If you would look, "not available" is not available for on line. The price I quoted included $6000 insurance just as I stated. And, the maximum insurance is $25,000 as above.

 

It's also a good idea to remember that gold and silver bullion are ONLY covered by Registered Mail. They are excluded from coverage on the standard insurance offered by the USPS.

 

As the Road Boss in Cool Hand Luke would say "I believe what we have here is a failure to communicate".

I believe if you have a discussion with your postmaster, you may find some interesting facts about the postal system. I've been told by postal "authorities" that tracking is only a "courtesy" of the postal system, scanning is not required of postal employees, updating is not "real time", and delivery only means that it was scanned at the final destination postal station.

I've personally found that these postal statements can be true, dictated by the local Postmaster, often dictated by employee availability and daily workload.

I've also found that eBay resolution center employees have individual discretion as to what "delivered" means. I've found the majority to accept the true postal regulative definition, that the item was only received by the local postal station.

Sellers generally don't want to spend any more than the minimum amount necessary to have arrival at the final destination postal station. Most realize the "delivered" postal status report is often recognized by eBay as the buyer final delivery report.

On multiple occasions after having a futile discussion with an eBay employee about an incomplete delivery being resolved as my having received an item, have gone to see the local Postmaster. She recognizes me as being resolute. I just request that a search is done for my package. Eventually the package is usually located. It may take many weeks, but no questions are asked, and my appreciation is expressed.

I personally have free shipping for items, with postal station delivery confirmation promised on items costing $70, and Signature Confirmation on items costing in excess of $140. Insurance is optional.

Sellers being "cheap" will occasionally find that their cost may not necessarilly be free.

JMHO

 

After 3 weeks the coins are finally making progress. Tracking shows that the package arrived at my local PO, should see it tomorrow. Notified the seller....all is well in the world today...LOL.

 

Registered has a maximum of $25,000. Priority has a maximum of $5,000. So if you paid for $6,000 worth of insurance and it had gotten lost (much more likely with priority than registered) they would have only paid you $5,000. You paid for $1,000 worth of coverage that you wouldn't receive.

 

I can understand a #6 or #10 envelope sometimes falling through the cracks, or even a small package disappearing into a black hole, but I once had an antique map mailed to me in a USPS mailing tube, 4" wide and 3' long. My name and address were printed directly on the tube along with a separate label glued on with the same info. Additionally, my and the shippers names and address were inside the tube on a shipping receipt. Yet, somehow this somewhat bulky item was "lost." I can only conclude that it was stolen somewhere along the way.

My point is that if someone (a postal worker 99% of the time) sees a package mailed by a recognized dealer in coins, maps or what have you, or if a package has great amounts of insurance, you might as well print "Steal Me!" on the outside.

If you're mailing a coin you're probably best served by putting it in a 2x2 flip taped to an 8.5x11 sheet of paper in a #10 envelope with a Forever stamp.

 

You can only insure up to $5,000.00, if you needed more insurance you would of had to send it by Registered Mail. You paid for signature confirmation, which is not the same. Anything insured for over $200.00 automatically requires a signature. Signature confirmation is a service within itself. If you declared over $5000.00, the system would of not accepted your package. Sounds like you sent it registered mail, which takes longer than regular priority. If this indeed happened, you should of notified Service about it. To be truthful, there hasn't been proper training for scanning, and management is usually doing the work that craft employees, clerks and carriers should be doing, which is why there is no scanning at times. The receipt should of been signed and scanned. You are entitled to a refund for services not rendered.

 

Your response is correct, but if he paid over 5 grand , the computers would not of entered it as insured. I would have to look at their receipt to see what happened. It sounds like something is shady about the entire transaction. From beginning to the end.

I feel you, but your only protection is insurance. Jewelers send their items in the mail, using their name as the return address and the senders name and not the name of the company. Once the name is noticed, that is when a thief in the service would realized it might be valuable. This should always be reported, not to customer service, but to Postal Inspectors, they don't play.

 

Registered is a service applied to first class or priority. It is for protection of valuables or important documents. It is usually used for items valued over $5000. It travels under lock and key, and all who handle the item signs for receiving and dispatching, example: window clerk, to registered. registered clerk to truck driver, truck driver to mailhandler, mailhandler to clerk, clerk to registered clerk, registered clerk to carrier or clerk, carrier or clerk to customer. Each signing along the way, if it comes up missing, the last to accept is the one who get fired. They don't play with registered. The travel time is slower than normal, but it is protected and segregated from the regular flow of mail. It is always under lock and key.

 

Packages are nevered marked delivered, are you talking about scanning? Signature is a separate service, you can't get $6000 insurance, you can with registered, carrier would need a signature on a slip to scan, and give to the registered clerk to clear him or her of being responsible. I don't understand why it has to be marked delivered, scanned yes, but not marked delivered.