Coins not received

I wish you would just let it go. You obviously have something against me, and it seems a little silly to always try argue with me. I have had buyers open cases against me when they just meant to contact me. This seems like "tricking" them into it to me.

 

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It sounds like either user error on the part of the buyer, or intentional system set up by eBay. In either case there is no "tricking". "Tricking" has a distinctly negative connotation. Regardless of past issues you seem to be complaining alot on about using eBay yet you continue to use them. I would think that if it bothers you so much the simple answer would be to stop using them. But in any event I strongly disagree with the statement and concept that eBay is "tricking" anyone.

 

It's just your turn to argue with Vegas. Stop complaining and just do it.

 

I shipped a coin to NJ not long ago and it was marked processed out of the processing center a mere 30 minute drive from it's destination via interstate, yet it took another 5 days to make the trip to the buyer.

What stumps me is how I can mail a package to the west coast and another to the (closer by a 1,000 miles) east coast at the same time, and the west coast buyer get his package delivered in 3 days and the east coast buyer have to wait 7-10 days to get their package.

 

The problem is there are NO PROTECTIONS for sellers. Right now if a buyer claims they did not receive the package, and the USPS says it was delivered it really doesn't matter if the seller had insurance on the package or not. Actually there is a group of scammers buying in Texas & California that are waiting 3-4 weeks after a package is delivered before claiming they didn't get it. eBay pays them even though they never respond to any inquiries from the sellers. ... yes, I've been a victim of this group and yet eBay will do nothing to protect sellers. It's got me ready to stop selling on eBay altogether.

 

Wait, what? From a literal reading of the eBay policy, and from stories I've seen here, if a buyer says they didn't receive a package but the PO says it's delivered, the seller wins every time.

 

It's not for the people who know the seller is held responsible if it's not there. It's for the people who either aren't aware or who can be influenced by the statement. It is a good way for the seller to transfer the presumption of responsibility to the buyer.

 

And just how do you think this is true? The US postal service tracking says the buyer got the package, so just how is it that the seller is transferring presumption of responsibility to the buyer? The seller ships it, the postal service says he did, the postal service says the buyer got the package ... someone is lying and I tend to side with the majority that says the package was shipped and delivered ... eBay does not and the poor seller is ripped off because he has no recourse since the USPS will not pay the insurance claim because it was delivered.

 

Wow!

 

The seller told me he would reimburse me if I do not receive the package tomorrow. The tracking # indicates it has been "in transit" for almost two weeks now, so I would assume that it has been lost or misplaced.
As to the "delivered" designation on USPS tracking, that is not always correct. I've had several items that were not delivered on the day that USPS's tracking system indicated, but I did receive them the day after. The delivered designation is nothing more than a presumption based on what day the item reaches the delivering post office.

 

From personal experience I can tell you this is not, or at least was not the case. Even with the offer of a notarized statement from the deliveryman testifying that he personally handed the package to the proper recipient, I lost an obviously fradulent non-reciept case filed against me. This was some time ago, so perhaps things have changed, but as the old saying goes... "fool me once, shame on you, but fool me twice, shame on me".

 

I had a similar situation about twenty years ago with a certified $20 St. Gaudens. Luckily it was only worth $850 at the time, but it still stung.....An expensive way to learn.

 

I've found that simply waiting a while usually works out best. If you know the seller shipped the item but it's somewhere in the postal system; I personally will wait a couple weeks. In fact the last two times I had an Ebay item take way over the time frame given as an estimate and just waited not only did both items arrive. But Ebay also sent me an email a short while after providing a $5 off code due to the delays for both items individually. Pretty much for no reason also as I never contacted them or opened a case, etc.

 

I would gladly refund a legitimate loss due to a legitimate lost or undelivered item. I have a problem paying a scam claim when EVERY aspect of the case points to fraud/scam. What makes me think it's a scam claim? 1) The USPS says it was delivered. 2) The buyer waited 25 days after it was delivered to tell eBay he "doesn't think he receive it, but will check to see". 3) I try to contact him every day to ask him if he had checked or found anything. 4) I get no response to any of my 7 requests. 5) eBay sides with him in spite of his unresponsiveness. 6) Then to insult to injury he gives negative feedback saying I ripped him off. Now I'm wary of any bidder with less than 100 feedbacks. If it happens again eBay can scratch me off of their list of $500,000+ Top Rated sellers, because I'm not giving away another nice Carson City Morgan dollar. If you can't tell I'm still steamed about this then you haven't been paying attention.

 

Go to your local PO and give them the tracking number and have their Postmaster track it down. Their system can show more accurate tracking than the one we see, and many times the Postmaster will call the last known destination and have someone look for it and get it moving again. Worked for me once.

 

I use to work in the "Snake Pit", and I can tell you first class is slower than Priority. Whereas first class does not have to be processed the same day it reaches the distribution centers, but priority does. Secondly, distance and how near your package will be to either the distribution center or an airport determines how long it takes to get to its destination. Once it reaches, if it is a small town, it is then transported by truck, in the wilderness, burro, horse, cow, what have you. If the package is not addressed correctly, the optical scanners can not read the package, if the zip code does not have the extra four digits, that delays the package. Use only dark blue or black ink. Mail early in the day. Collection boxes have schedules make sure you know them. Lastly, if that package is lost, only the sender can initiate the claim and not until sixty days has lapse. If it is sent priority, there is an automatic fifty dollars insurance and tracking number. Claims are usually done on line if the package is missing, it just takes a long time to be settled. The US Mint uses a contractor to fill orders, and they use Fedex, who then uses the PO to deliver their parcels. I have been waiting since 2/25/15 and the scan only says the info has been sent to the USPS on 3/9/15, nothing more. I have submitted my claim to the Mint.

 

I would be teed of also, that is a sleaze, and Ebay should of sided with you. They should not of allowed him to give you a bad rating. It all pointed to him stealing the coin. If you documented the above, that is if you attempted to contact him on the Ebay site, you are showing good faith. If the USPS says it was delivered you needed a print out of the scans, which is available on their website. When you send out Morgans, make it signature confirmation with insurance. Never, ever over $50.00 not insure the coin. You got to get your money back somehow. He would of had to acknowledge on the claim form he did not receive the coin.

 

Delivered scans are live scans performed by the clerk or carrier at the time of delivery, otherwise it is being manually inputted, which is supposed to be an infraction for the person.

 

What was the final value on the CC Morgan that the buyer stole, and did you use signature confirmation, or just the standard tracking?

 

I sent an almost complete set of Morgan dollars via Priority Mail, paid to get a signature when delivered, Insured the package for almost $6,000 and monitored the tracking as I do with all my shipments. USPS showed it as attempted delivery so I sent the buyer an email telling him that his package could probably be picked up at his post office, but an adult would have to sign for it. He emailed me that his son picked up the package off of his front steps when he came home from school ... so I'm left wondering why the blazes did I pay nearly a hundred dollars in postage fees if the carrier just leaves it on the front steps like the afternoon newspaper ... BTW it was never marked "Delivered".