Ebay sellers, Help Please!

Throwing a coin on a table.... HAHA!! Never come across a buyer like this before.

Also, foreign coins have different silver content than American coins. I have coins with 50% silver content or 75% and do not sound a whole lot like a Morgan hitting a hard surface. That doesn't mean they are fake. Buyers need to use other means of identifying fake coins, like comparing measurements, weight, and thickness. If it's too light or too heavy it might be fake. C'mon people! lol

 

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Update,The buyer never responded to my email. I called Ebay and spoke with a supervisor, they confirmed that I was SOL. I asked again if the buyer returns an empty box, will they still get refunded, Ebay said yes. I asked if I'm covered under seller protection and they said no. I asked if I sell a 2,000.00 coin, and they return an empty box, I will be out that money. Ebay said yes, that is the risk of selling on Ebay. I said that is not fair that the seller takes all the risk, Ebay said they will document it, if a buyer does it. I asked, What does that mean? Ebay said if they do it too many times, they can be kicked off Ebay. I asked how many times is to many? Ebay said there is no set amount.

I'm done wasting my time on this. I will let Ebay refund her, and I will follow Bedfords advice and send poop to her house.

 

Did you quote them Ebay's express written policy that a buyer must return the item in its original condition? I'd like to hear their excuse for tossing aside their own policy.

 

if someone receives an empty package file a complaint with the
United States Postal Inspection Service for mail fraud.

 

yes, I forgot what she said, The first thing she said to me before anything is, I know it isnt fair, but... I have a feeling they get these calls often and they know their policy is garbage.

 

Totally disheartening for all of us who are sellers. Yuck.

 

http://shipyourenemiesglitter.com/

You could... but it may be a waste of money. But you could.



EDIT: Had to REMOVE THE REVIEWS. Forum Rules

 

I'm lucky its a cheaper coin. I dont care about the money, I'm just pissed buyers can get away with this stuff.

 

I hope you are serious.
She really deserves it.

 

eBay will always support the buyer, not the seller.

Nevertheless, I had a couple of times that a dispute was opened against me, and after talking to a Supervisor at eBay, they decided to refund the buyer AND not charge me for it, saying it is their way to thank me for being such a good seller on eBay.

I suggest you call eBay, talk to a supervisor and ask for assistance.

If nothing works - take it as the cost of doing online business...

By the way - do all your auctions have anything written about returns, refunds, terms of returns, having the coin returned in the same condition it was sent, etc.?

Oh, I just remembered a friend of mine saying he sent a customer a perfect raw coin, that he estimated it to be at least an MS-63, and the customer decided to return for a refund, and what he got back was an XF at most. The buyer simply upgraded the coin in his collection on the back of the eBay seller.

Things happen. Not everyone out there is as honest as you and me, and unfortunately, in a world of lies and deception, these are some of the things we unfortunately have to face.

{stepping off soap-box}

 

Yes, I'm finding out that buyers can do this with little recourse.

 

no one said learning was fun. but there are good reasons these rules are here in the first place. see my link on post 52, to my locked down thread. guy sold me a coin swore up and down it was the original from the picture and surprise after i told him not to ship it to me he did anyway. not that i did but i think he would have been a seller worthy enough to send an empty box.

but i digress. the point is that eBay is a market with rules that favor buyers, which has evolved from the misdeeds of venders. is the op a problem vender ? no but he now has to live with the shackles that others misdeeds earned everyone. I'm not saying there are not problem buyers out there I'm just saying that the prior abuses by sellers caused this new problem. the pendulum swung from one peak to the other.

people here are quick to tell someone that they "deserved" to be ripped off by unscrupulous coin dealers and that it is the buyers "fault" for being taken advantage of. yet i hear nothing in the other direction here ever. I'm not cheering on a problem buyer. But my post uses the same coin talk logic used whenever someone fraudulently sells a coin to someone and then everybody and their mother (doug) start chanting "books before coins" and "you deserved to be taken advantage of".
it sucks, doesn't it? maybe we should all support the side that had fraud committed against it, not just the sellers of coins. just a thought.

yeah good luck proving that.

 

So, the only way a seller is in the clear is when 30 days on eBay or 180 days on PayPal passes? Delivered status doesn't matter since anything can happen afterwards (e.g. SNAD, missing, even not really delivered, etc.). I was thinking that positive feedback would be sufficient, but a buyer can leave that before even receiving the package. And even if the positive feedback states "as described" after receiving the item, a SNAD case can still be opened and the seller will likely lose...

 

yes it would be hard to prove but so are most crimes. if someone is repeatedly sending empty packages the MAN will eventually catch up with you

 

It's true that these scenarios affect both sides: seller and buyers. I wonder if eBay's lower profits last year will mean better or worse customer service and policies in the future?

 

they can't get much worse.

 

You might have missed my point Vic. If eBay doesn't do something soon about their sellers, and this situation continues we will see more and more sellers leave eBay. That means less available coins online for the likes of me and you, and the serious dealers, the good ones with the good coins, will be the first to go.

 

The only thing I'll disagree with is that the serious dealers will just move to a website of their own, or increase their sales on the one they already have.

 

Look at how much money places like Heritage and Great Collections make. The serious dealers with the serious coins are already making money elsewhere.

 

Yes, and their websites for raw coins.