Ebay sellers, Help Please!

Unfortunately, ebay is all about the Buyer on this. You have no recourse, money-wise. You can, I believe, document it for your business, as a loss, so you will not be 100 percent out, but eBay is eBay in this respect.

Document the refund and note that merchandise was ruined by the customer.

Go on with life.

And Karma will hit this person when she does the same stuff to others. Ebay will get the message about her, but others will most likely get hurt first. IMO Ebay has already been hurt by a lot of sellers not wanting to deal with this but it is still their call to have their policies and you as a seller sometimes are on the wrong end of their policies.

 

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WOW. She is smart enough to slam it against a table to determine the metallic composition, improperly clean it, and then claim it is fake. We are DOOMED. The species is doomed.

 

Heres the link to get a phone number for Ebay - click "CALL US" next to the phone symbol on the right side of the page. It will give you a call code and the # to call.

http://ocsnext.ebay.com/ocs/cusr?query=3104


Lotsa luck!!

 

Of course... any idiot can see that it is most important to, ahem, "protect" buyers in most every possible way, so that of course means being able to return empty envelopes or doing whatever they please with items they've no intentions of keeping. After all, whatever would poor eBay do if buyer's didn't pay their buying fees every month? Common sense only dictates that reasonable protections and a level playing field be provided for the ones actually paying the bills...

 

I was beginning to think everyone else had just passed by that post. As long as there's a record of them sending something back, you have to refund them??? What keeps buyers from doing this every day?

 

Damn, don't you realize the rath of "undesired events" will descend upon you???

 

Refuse delivery. Wait for the mailman and tell him you don't want it.

 

Hey David Lawrence - I smashed open that 1907 $20 MS66 and weighed it to double check it was correct. I want a refund now. Oh, it fell on some gravel too, hope you don't mind..

 

He did say, "If I can get the buyer to admit they altered the product, or admit they sent a blank envelope, They may be able to intervene and reimburse our loss.

I have been thinking lately, I should sell off my inventory and call it a day. The amount of time I put into this, to be held at gunpoint by Ebay and Paypal. People who dont sell a lot on Ebay, have no idea how many scammers are out there, trying to take advantage of us 24 hours a day.

 

You just said she told you she hit it against the table to see if it's silver. If you have this written in an ebay message in your inbox, that's enough evidence.

 

Ebay doesnt care. To them its like opening a package of batteries and realizing you bought the wrong size, you just return them.

 

Get r...evenge or die tryin'... she damaged a good coin. I wouldn't take it back.

 

good thinking. I can see if that works. I did send her an email, seeing if she will admit to cleaning it.

 

People on Facebook are suggesting that you try and pleadnyour case with PayPal. They say they are more understanding.

 

My experience with paypal has been them telling me to take it up with ebay.

 

Don't send emails, all messages should be sent through ebay messaging.

 

Thats what i mean.

 

That is complete garbage. eBay is so bad when it comes to protecting their sellers. Stating that they can can alter a product is completely unfair. As a buyer and seller on eBay, this puts even more of a sour taste in my mouth with that company.