To refund or not?

Nothing yet.... still waiting for a reply from them.

 

Log in or Sign up to hide this ad.

I'd first look up the item in question. Chances are, if you still have the eBay email saying that your listing sold, it will take you to the URL. Search for the URL in Google, not in the address window, and see if pulling up a cache will show the pictures. Save the pictures.

Ask the buyer for proof. Get the images the buyer is showing and compare the cached images to the buyer's images.

 

I think the buyer needs to prove to you it's the same coin you sold him. It sucks you don't have the original picture. A good lesson for you no matter what you decide to do in this case.

If the buyer can't prove it's the same coin, than I wouldn't do the refund.

 

I do not get emails when my items sell. I unsubscribed from that. I have tried taking my current auctions web address and plugging the old item number into that, then google searching that, but it still is not pulling it up.

 

You could ask the buyer to forward you the original ebay auction winning email. In it, it should say in large bold words, "Congratulations, it's all yours!" Then, there's an image of the first picture of the listing. It's TINY though, so I'm unsure how helpful that would be. Clicking on it won't help, since eBay deletes the listings after 90 days, so putting them into the URL won't help. Google's caches would help if you can find your specific listing in Google.

eBay customer service may be able to help, since they may archive listings older than 90 days due to legal reasons for, say, theft investigations. If that works, you could ask them to forward you the images from that old listing. If you want to go this route, the customer service wait may be a long one... so you could try having eBay call you directly by going to the link below and clicking on Start Call-Back. Sometimes, it took them only a few minutes to get back to me.

http://gethuman.com/call-back/eBay/

 

I think it is way more statistically likely the guy is telling the truth and not lying.

 

If either of you are ANA members, you might be able to ask them to arbitrate.

 

I cannot help but to wonder if a member here unknowingly purchased a counterfeit, if the general sentiment would be the same. Something tells me that accusations of just wanting "Christmas money" or excuses made for the seller not to take the return would be few and far between.

 

And it all smells fishy to me.
He in all likelyhood tryed to sell it to another dealer and that dealer told him its a fake. and never sent it to a TPG.
Its been a year now......Go Fish.

 

Tell him to take a hike

 

The buyer paid by credit card/Paypal, right?

 

No way to prove it is the same coin. Removed from original holder. A year during which to have obtained a fake of the same type...

I'm just not trusting of people. I don't believe it off this given info.

It would s-u-c-k to sell an authentic one only to have the buyer use a fake he had around for a refund, and end up out the money and stuck with a counterfeit coin.

I would want to see the dates on the anacs grading and shipping, etc.

 

While this is good and the way it should be, without some way to prove it is the same coin... How can a dealer stay in business?

 

Easy... keep records. Under no circumstance should a retail buyer be told to "take a hike" because a dealer (or ebay seller) failed to keep proper records. We're talking a gold dollar here priced at over $200, which is a significant premium over metal content, so it is safe to assume this buyer put a reasonable level of faith in the seller's integrity; while there are countless valid reasons to refuse a refund, any self-respecting dealer/seller will guarantee authenticity no matter the amount of time that has passed since the coin was sold. While there is nothing wrong with requesting proof of ANACS' conclusion or being hesitant about such a request, it is not the buyer's fault that the seller cannot positively identify the coin as being the one he sold, nor should he be left holding the bag because of it. Again, there are countless reasons to refuse a refund, but for anyone who presents themselves as a "dealer", authenticity isn't one of them; any "dealer" not willing to stand by the authenticity of their wares in a retail setting should be avoided, period.

 

Agreed. Especially when you are talking about $200

 

Without proof that, at the least, there was actually a recent determination of questionable authenticity, I am more inclined to agree with the line of thought expressed in an earlier post by another member, that this person may simply be upset with the downward trend of spot prices and trying to recoup some losses..

I agree wholeheartedly with the views expressed on the ethics of counterfeit coins sold as authentic. Personally, if it were a deceptive enough fake I would want to keep it for my "black market" collection.

 

I asked him to provide good pictures, and so far he has not responded. Possibly trying to sucker me? Or possibly just busy and hasn't responded...

 

I don't buy into these comments about what a respectable dealer would do, or that the buyer is telling the truth "statistically." First off, you're a part-time hobby seller. You even have a return policy that is reasonable and hold pics for 4 months. I do neither, but I have a 100 percent positive rating because I am honest and sell things with as much info as I can give. You sound honest too. 1 year is too long in my opinion to just take his message and refund, as some suggested unreasonably to do right off the bat. This is absurd considering you probably don't have a bunch of funds and stock sitting around. And furthermore, even my excellent local shop has a return policy that requires no removal of the coin if authentication is questioned. That's reasonable. Why should you do more? Your standing on ebay will be okay. However, I think it's best to wait for pics he sends, and make sure they are clear and several are available, and lastly that he shows Anacs proof of rejection. For you to refund this is the least you can ask.

 

You should of never even responded to this loser.

 

Or just consider it the expense of being a Coin Dealer. Part Time or not.