Unpaid Item Case Opened on Ebay

Read my post about my friend and then ask - Here is a guy that has bought and sold way over 15,000 items with no negatives (also owns his own successful business in financial services) and believes that paying for items of small value is not his top priority. He also has two kids in HS that are very active in sports in a highly competitive school. He also participates in a number of different sports activities daily. That said, he is obviously a great member of eBay even if paying within a short period of time is not his priority. If the seller has an issue with the amount of time taken, they have the ability to reach out and ask for payment.

I sure that medorman can judge for himself what is an appropriate market for him and just because he does not pay within the amount of time you and others might feel is appropriate, I sure it works out just fine between himself and the seller.

Telling someone to get over it is a little harsh, but the reality is the seller may have unrealistic expectations for the market they are selling in if that's how they feel for a relatively small amount of money. Maybe it is not the ideal marketplace for them to sell in?

BTW: Bolding text like that is the same as yelling. Just wondering why you needed to make such a strong statement about what someone else believes works for them?

 

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Definitely don't take it personally, "automatic unpaid assistant" I believe, is on by default and set to trigger exactly 2 days after auction end.

It rarely triggers for me when I sell (I state payment within 3 days), but recently did with a buyer familiar to me. I always forget unpaid assistant is there since it rarely triggers because as another poster mentioned, most buyers pay immediately. When I noticed it triggered, I sent a message to the buyer apologizing and to disregard it. I then marked the auction with "payment received", which effectively closes the case. Fortunately I had the time to see the trigger and attend to it, but I can see some sellers not being able to provide personal attention.

It's also important to remember that the case being opened is a really a preliminary warning / reminder, since there is up to 4 days or so once the case is first opened to pay which is adequate in most cases. Starting the case earlier allows the seller to have the FVF removed earlier.

IMO, a lot of these Seller/Buyer misunderstandings can be erased if eBay required immediate payment for all auctions, with an option for sellers to accept delayed payment.

I can't speak for the poster you quoted, but of course it isn't a big deal to pay later that day, or even the next day, or beyond with proper communication (at least for me it is not). I believe he is referring to your attitude about the whole thing. If eBay purchases are really that far down on your priority list, it would be fair to find other avenues to make purchases. It is true, eBay does require more tracking and attention than your average shopping source.

 

Actually I'm saying that

I'm just saying eBay has clear rules and has published these clear rules and the other poster seem to be able to comply with these clearly listed rules. If you can't maybe it's just not a good venue for a busy guy to use.

 

Ebay requires more attention? Why would that be? I participate in maybe 40 different auctions, sometimes well into 4 figures. Not once has any of them sent me an email expecting payment within five minutes. If an Ebay seller thinks that him receiving $30 is more important than my job, or my family, or even taking into account maybe I have a snipe for more of his auctions tomorrow, then to me it's indicative of an immature or amateur seller. If anyone reading this and sells on ebay has a problem with that, feel free to block me as a bidder. I seriously do not want to buy from such a seller. There are plenty of sellers willing to take my money and realize paying a small invoice on Ebay is not always my immediate concern. Again, I always pay within a day or two, but rarely in five minuts unless it's a BIN.

 

If it was just the time I expect him to pay in I would understand your comment and feel it was an appropriate statement for you to make. But if eBay automatically opens a case in 48 hours then it is not my opinion but eBay's. I don't run eBay. Opening a case to me says you are late paying. Do you disagree? It is not my system or your system. It is eBay's system. All I'm saying is maybe some people have clearly different ideas about what is an appropriate time then eBay does. And by the way if it works out just fine great but if the guy opened a case that doesn't sound like ok to me. Maybe it was automatic but then again if eBay uses this time frame 48 hours as their automatic default I find it hard to argue that eBay is ok having a later payment with no prior agreement.

 

When did I ever say I didn't pay in time? I only ever said it's ridiculous for a seller to expect me to pay immediately upon the end of the auction.

 

I always have multiple items up for sale on ebay, almost all BIN. In my description, I say "Payment must be made within 24 hours of purchase. If it will take longer, let me know before buying". I rarely ever have anyone wait more than an hour or two. I have it set up on auto ticket after 48 hours. I have only had to cancel 2 orders because of nonpayment after a week. This setup has worked great for me. I believe that if you buy something, especially BIN, you should pay right then. If you can click a button to buy, you can click a button to pay. Besides, when I buy something, I want it shipped asap because I am excited to get it in hand, so I pay right away.

 

I never said to pay in 5 minutes I said 48 hours. If you pay in this time great we all agree and everyone is happy. Maybe reading the post more accurately would help our discussion. If you want I can continue to post quotes showing that my number is 48 hours and that is also eBay's number.

 

An unpaid case is nothing. Most times is opened automatically 'cause the seller set it up that way. Even if a case in opened within 2 days, you still have 4 days after case was opened. So at least 6 days total to pay.

 

Medoraman,

Ebay requires more attention in the sense that you need to weed out the item, research or know how much you are willing to pay, if it's auction style, watch it or set up snipes, track the win, pay for it, etc. It is much easier to go to a online retailer or trusted "for sale thread" in a forum and make a purchase. as far as time investment goes.

-You pay within the time allotted, so I believe you will never have a problem with the majority of sellers.

-I think you are specifically calling out immature and inexperienced sellers that go up in arms over not receiving payment immediately. I would probably not want to deal with a sellers like that as well.

 

I agree sir. Listen, a couple of points:

1. BIN, yes I pay immediately, why wouldn't I? I am already there on Ebay.

2. Maybe it's that many sellers do not understand how many buyers buy. I set up snipes days in advance, for many auctions. I am not at my keyboard on Ebay manually bidding, anxiously waiting to see if I won. I only snipe so I can have a life. If I win a auction of theirs, most likely that is not the only auction I won that day. So, if sellers think I should have to stop what I am doing and log on to ebay multiple times throughout the day just so their precious auction gets paid within a few minutes of closing, they can block me. I have never received an email from any other auction source demanding I pay within five minutes of me receiving their email. This is because they are professionals, and act like it.

 

I will kind of reflect Medorman. I see it two ways. If you use BIN, it's like buying at a store. You pay there at the store, not ask them to hold it for a few days and you will come back and pay for it. Why not pay for it right then. You are already looking at the coin online. On the flip side, if it's an auction, not everyone is watching their bids all day long. If you pay once a day at the end of the day, fine. If you pay the next morning or afternoon, fine. If you wait much longer than that to check on your bids, that can get some sellers anxious. There are plenty of nonpayers out there that cause havoc to sellers. If you need a few days to pay, let the seller know.

 

As the OP I agree on BIN, pay for immediately. And I re-checked my msg and I guess I was 30 minutes past the 48 hour window. My bad. Again a few days is not unreasonable. When I buy from HA, Stacks or any other auction site it takes as long as a week or more to receive an invoice for payment. Now I don't expect that from sellers on Ebay but 49 hours is not excessive. As some others have stated I guess this is a feature that sellers on Ebay can have turned on so it sends automatic messages for payment. Having not known that prior too making the original post it could have been automatically sent.

 

I see some sellers state in their auction, they will be out of town at it's conclusion and will first ship on their return. Is there a method to notify the seller, also in advance, of the same situation for the buyer's payment? I wouldn't mind if he said he couldn't wait. I would do what I do now, I just wouldn't bid. Contacting him at the auctions conclusion, is not always an option.

 

You deal with "financial affairs" all day long? What's the purpose in writing that. You know fully well I am referring to your personal finances irrespective of your profession as an accountant or the like

You dont have time to pay for a purchase of a $30 coin? I find it hard to see you how you have the time to browse for $30 coins and commit to purchasing them but don't have time to pay

Stop being silly

 

How does paying at the end of the day make it a big deal? This whole discussion has been built up upon paying either in a prompt manner or taking days to pay. Now obviously the definition of promptness can vary and in many instances may even include the end of the day. However when we start discussing longer periods it becomes undoubtably unprofessional, lazy, and crass

 

Please see my previous posts. I ALWAYS pay immediately with BIN, why not, I am already there. I am referring to me winning auctions via sniping. No, I don't have all day to log in to ebay and pay for an auction the moment it ends. Any seller who expects that are amateurs or fools imho. Some of my stuff might end at 3 am, are you expecting me to set an alarm to pay them too? Heck, I never even pay attention to when auctions end. If sellers on Ebay tell me it will be mandatory to pay within 5 minutes of an auction end I will simply stop using Ebay.

 

Why are you taking my argument to mean you MUST pay in 5 minutes? As I said earlier definitions of promptness vary but in general a 12 hour period is a good finger rule imo
And your ebay snipes are irrelevant. Every time you purchase an item you'll receive quite a nifty email allowing you to pay with the simple click of a url on any computer or even smartphone

 

Using an example of what could have a higher priority is a valid argument.

I also feel he and others have given plenty of examples of why payment might be delayed. He never said he wasn't going to pay just that he would do it when time permitted.

I like the saying that goes something like don't judge me without walking a day in my shoes.

 

IMO is the key and not something anyone else has to abide by. Everyone as one and if it works for them who besides those involved in the business deal has any right to say it's wrong. Ya, there are tools that allow you to micromanage you ebay activity but that doesn't mean you have to let them interfer with other priorities. More often than not I see failure in business because of people that cannot manage priorities properly. People that try to do too much are often to distracted to do anything well.