post office claims anyone have this happen

Was this another lovely eBay purchase?

 

Log in or Sign up to hide this ad.

If the postal lady delivery carrier knows which wrong house it was delivered to, then I would say involve your local Police. Eliminate the govt postal service long drawn out method.

 

Ok

 

Will do so in the mornin

 

Was it ebay or other venue? If your the buyer and the you never signed for the package it is the seller who has the obligation of dealing with this mess. To the best of my understanding.

 

Ebay

 

Any package over $250 must be signed for (from a sellers protection perspective). Simply file a claim on ebay that the item was never received, and you get your money back. If the seller insured it, he has a long battle with the usps ahead of himself. If he didn't insure it, he won't see a dime. You can be as helpful to him as you can if you want (and you should), and provide him with names, numbers, etc.

 

Yes they were insure

 

The first thing I would do is notify the seller. Then I would call ebay.

 

Already notified seller told them to file claim with p.o

 

Post Office claims literally can take months. I would NOT wait for that to get my refund, as by then, you will have no recourse on ebay. FILE THE EBAY CLAIM

 

I don't know why you're doing it on your own. This is one of the things ebay gets paid to handle.

 

already filed an eBay claim

 

I agree that it is the seller's responsibility to file the claim and to refund your money in this instance. Unfortunately until you actually receive the merchandise you are not considered the owner.

 

Contacted local police they said postal police handle it that's there jurisdiction

 

OK,you bought it and the seller shipped it insured. Under ebay rules he would have to ship it with signature confirmation required. If he didn't ebay will refund you. If he did you could have problems. If they didn't get a signature, you get refunded. If they did, even if it is the wrong person that signed for it, ebay will consider it delivered and the buyer protection no longer applies. Then you have to depend on the seller. He SHOULD refund you and then file an insurance claim with the PO. He may try to have you wait until the PO pays his claim. Or he may brush you off and just keep your money (since ebay considers it delivered). He may even keep your money AND file a claim with the PO. Your fate depends on the honesty of the seller.

 

I don't know. There should be a way to show it was not delivered to your address. I still think ebay claims would give him a refund. They almost always side with the buyer.

 

ebay Buyer Protection does not say you won't get refunded if the item was delivered somewhere. What it says is that you are covered if the buyer does not receive the item.

 

But delivered and delivered somewhere look exactly the same to everyone involved except for the buyer. How do you as a buyer prove that you did not receive the item when all the records indicate that it was delivered and signed for?

 

Exactly.

Ebay says you are covered if the buyer does not receive it, but the records from the PO show it was delivered and received. If the insurance is high enough or they have signature confirmation they would at least have the signature of the person who got it, for all the good that does. (low value insurance or delivery confirmation doesn't even give you that) Restricted delivery would require it to be YOUR signature. Registered is also supposed to require the delivery recipients signature, with the postman seeing ID, but I've only been asked for my ID one time when signing.