Who is still waiting on HOF Coins?

Finally got my last two today. Thats it for me folks.......see yall on the flip side of the 2014 Kennedy set

 

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Cancel box gone. Guess I will be getting my gold HOF proof.

 

Cancel box gone......Gold proof HOF shipped TODAY!!!
Plenty more Silver Dollars still in the pipeline.

 

Interesting NN article on HOF aftermarket:

http://www.numismaticnews.net/artic...-going-going-gone?et_mid=679990&rid=238203060

TC

 

Absolutely perfect photo!

 

Nothing yet on my Golds.... Silver Proofs that were scheduled for 6/26 are still listed as backordered....

 

I placed a relatively late order on the evening of Sunday March 30
The clad proof has arrived.
The unc clad and silver proof are "in stock and reserved"
Others still on backorder.

 

I was going to get my uncirculated silver on june 22nd. Got a message a day after saying your order has been backordered to july 31st! There shipping sucks!!

 

Still waiting on the 2 Uncirculated Half Dollars I ordered back on March 27th. The latest "supposed" ship date was 6/25/2014 but that's come and gone with the coins being "In Stock and Reserved" with a prominent CANCEL Box being displayed.

I really hope the US Mint doesn't pull this CRAP with the Kennedy Anniversary coinz.........

 

The lesson here is don't buy from the US Mint ever again. At least not until they outsource shipping to a better company.

 

my unc. gold is scheduled to ship today (6/30), but no hit on cc and cancel box still there.
I've already cancelled the 50c ones

 

Josh, it's not the distribution center it's the Mint. The dc can't ship until the Mint makes the coins and gets them to Plainfield Indiana. The Mint dropped the ball on these not the dc.

 

It's also possible that a shortage of packaging caused the delays.
We may never know. The mint is not very good about giving answers.

 

The Mint is VERY good about NOT giving answers.

They control all the information and leave their customers hanging, speculating and spinning their wheels in threads like this from months before release, through the day orders are first accepted, until many months later. The US Mint are unwilling to serve the customer in a timely manner and will never appear unable to meet demand when they have a set limit on mintage and can eventually deliver on orders received to say they met demand.

The Mint accepts orders almost like accepting a check and not cashing it, and that's rather rude especially having gotten customers tweaked with anticipation about a new release. People with common transaction courtesy just don't hold an uncashed check like that.

The Mint's marketing arm hypes and drives sales with gimmicky coins backed by an artifice of coin legislation and then can't prepare enough of them to satisfy demand, as orders flood in, yet have no problem producing enough pieces to distribute to insiders at shows ravenous to take delivery on release day and make out like robbers flipping for obnoxious sums in the first few weeks after a small batch was released. The Mint uses these "events" to spotlight itself like some sort of legendary hero of the coin collecting world then leaves all the other direct mail orders in limbo.

Threads like this should be a testament for why you don't buy from the US Mint. I've cancelled on several of these "special" release coins after waiting inordinate amounts of time to take delivery of products ordered on day one. Mind you these are not coins, they are products and they have plenty of presses to print presentation boxes and stamp coins based on the premiums you pay. If they can't learn how to prepare for demand after many decades of doing this, there's more than a little something wrong at the Mint. I've tried to endure it, and enjoy it, but it never changes. All the claims of improving websites and customers satisfaction, or quality controls... hot air designed to string people along until the next release, like lambs led to a slaughter.

Those who buy and then complain ought to consider voting with their wallets. Stop accepting the poor service and lack of transparency by not buying. Don't run to the excuse that if you don't buy from the Mint, then it will be bought and resold for more later by someone else and you'll be out of luck. You have to reject it all until the Mint's sales suffer, until the wholesalers stop finding it lucrative to fleece people who like to believe these coins are rare and valuable. Make the Mint virtually beg you to buy from them by coming up to a higher standard, your standard, as any loyal customers should expect to be treated.

A lot of brands have special products that collectors covet and purchase, just like many here buy into these coins. Many of those brands serve customer loyalty with special offers, discounts, events and other things in support and appreciation, not just a mass despatch of chachkies in the form of over-nighted plastic bags intended to help the Mint advertise it's lousy quality products and customer service.

I'm really sorry to hear people are still waiting on these items. Can you imaging the response such forums would be having if the US Mint was an eBay Seller pulling this scheme? Think about it peeps! Voting with your wallet is the only way to send a message the Mint will every understand.

Good luck for those of you so determined to hang in there, who still haven't got their coins.

 

Waiting for the uncirculated Silver dollar. It was due to be shipped on 6/19/14. I guess that isn't going to happen????? I don't care what anybody says--they are incompetent, and this is a joke. Imagine running a business like the mint is run?

 

I got notice that mine was shipped last Friday. I hope it's in my mailbox today!!!!!

Silver proof.

 

A bunch of whiney people here... I purchased a coin, and received it. Yes, it took awhile, but that's ok. They did not promise next day delivery.

 

No one asked for next day delivery, and I would imagine no one opted for express delivery on their order, but that is exactly what most got in the form of a cheap plastic bag, sent by 2nd day air! A slap in the face and a total waste of materials, energy and resources.

Many are willing to wait some weeks for their order(s), but with shifting "expect to ship" dates and uncertain order confirmations because the Mint accepts orders yet may or may not be fulfill them until a few months after being placed, this bunch of what you call "whiney people" are more than just that condemnation you leveled on them because you got your coin, they are dissatisfied customers.

Dissatisfied customers amounts to a failure in the Mint's performance. It means the Mint, or those agencies it employs to fulfill orders, are not providing an adequate level of customer satisfaction. Repeatedly, the Mint fails to improve the key points causing such customer satisfaction, problem free ordering and timely delivery of product. If they can't fulfill orders based on easily predictable demand, then they shouldn't be taking orders nor releasing any coins until they can satisfy all their customers by evenly distributing coins within a much shorter period of time. Since they can't and aren't improving in this area, they shouldn't be rewarded with future orders and customer loyalty until the Mint take some serious strides to earn it from customers.

The customer may not always be right, but they are always the customer and if your company faces a bunch of dissatisfied customers, the problem is not the customer.

 

Despite being a spot-on observation, krispy, your post is food for the troll.

 

Thanks Rick. I agree, however it was also a way of signalling to the Mint, if ever they or any of their marketers read forums such as this, that they could be doing much better. So it gives us a chance to put it out there, too.