Be Honest................

I agree he took a big risk...but that was my point. Nothing bad happened...this time. I personally don't want to deal with a seller that takes risks like this because I don't want to deal with receiving a damaged product. For that reason alone, I would avoid the seller in the future.

 

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Sliderguy sounds like the 'envelope and stamp for $5.25' kind of shipper, if he's actually DEFENDING this type of shipping. On a business envelope with a stamp, there isn't even proof of shipping, and the seller, using this method, CERTAINLY isn't going to buy tracking, so, there's no way to track it...an ebay/PP no-no. Sliderguy, can you defend NOT shipping in accordance with the seller rules/guidelines??? I have NEVER used anything LESS than a padded mailer with delivery confirm or sig confirm, depending on cost (del conf for under $250, now a thing of the past, and sig confirm on over $250), AND proof of insurance on the mailer . Normally, I use Priority 'small box', charge $5, and I still pay 'out of pocket' for the balance, and I still maintain a 4.9 DSR. If one complains about the METHOD of shipping, for a collectible coin, when it comes in a business envelope and stamp, they have a basis for that complaint. Sliderguy, what's your ebay handle, if you sell? I don't want to buy from anyone that supports this kind of shipping method. I'm certain I'm not the only one.

 

Read my responses again.. I said time is money. You, me or the OP entered into a contract if this was real. There is no rules or way a seller has to ship your item period..

It takes a bit of a person's time to list, finalize the auction details from start to finish with all the ingredients in the Gumbo pot.

If I bid on an auction I read the total details. Did the seller say he was using 1 bubble mailer? Did he say standard or Priority. If none of this was in the sellers description, all bets are off the way I view things. I don't bid on auctions without clear instruction.
I am not going to get mad at a seller that ships my coin in a basic white envelope and adds a $.49 stamp if I did. I bought the coin for a price.

There are two parties wrong in this situation that's all I was saying from the get go.

I, me, I would "NOT" buy from this seller again because of his shipping practices. Move on!! Leaving a 2 in the sellers DSR?

I do use bubble mailers, every shipping on coins. I also use ridged cardboard packing to seal coin before I wrap with 4 go rounds of 2 inch wide tape packing tape and put it in my bubble mailer. I put peanut filler in my bubble and priority box if I use one.
Lets not forget I drive 6 miles each way to make sure I see the package is in the hands of my post office Annex.

So, you can do your own homework to find my EBay handle if you desire. It's your choice who you want to bid with. You can PM and share your EBay Id so I can block you. I don't want to get you upset because I didn't have the correct size bubble mailer for the coin or item you won, or the right amount of packing peanuts or something, don't need it period. How dare you call me out. Or did I read your message wrong Numismania.

I don't know you and I don't know the people that ship my stuff from anywhere in the U.S.
I know one thing, if I enter into a contract, I agree to pay all fees. Bet one thing, my item better arrive as promised, or it will go back for a full refund.

Have a wondering weekend. I am going to drink "Free" tap water this weekend, I refuse to pay $4 a bottle for water. You feel where I am coming from.

 

Contract? Sounds pretty one sided to me. The seller is writing the contract and the buyer must agree not knowing what that contract is? Pretty stupid if you ask me. If I pay $5.25 for shipping, I expect more that a first class #10 envelope with no tracking, no matter the cost of the item bought. If you want to send it to me that way, inform me up front. Yeah, I'd zing that seller real fast!

 

That's a fair statement

 

Yes, it may be a contract. If so, it's an implied contract. By charging $5.25 for shipping, the seller implies that he will ship in something more than a #10 envelope, such as a USPS flat rate envelope or box. By sending it in a #10 envelope, the seller is in breach of his implied contract. That seller should definitely be dinged on his shipping policies.

 

Sorry but that's completely wrong.

 

I don't quite get it Rick. "IF" the seller implies or he stated he intention in his description how he would ship the coin.
I don't think 19yd gave what the description said. Never the less Rick, I understand most, but I don't worry about doing harm to ppl. I love our planet, I love ppl.

Finally, I don't care about a few bucks. Maybe the seller needed extra few $ before he got booted from his home. Maybe his kids needed milk, or the seller needed a fix.
I know I made a bid on the coin, I liked it greatly, so I agreed to pay his/her shipping price when I pressed I intend to buy this coin

 

I was under the impression that this discussion was about appropriate DSRs and not actual feedback. While related, they are two separate issues and I would agree that leaving a negative over such an infraction is unduly harsh.

Now, as for supposedly "disgruntled buyers" hurting a seller's livelihood, no one forced his hand into charging upwards of ten times the actual cost of postage; he made a conscious decision to do so and can only blame himself when, sooner or later, a buyer returns the favor and now gives him the shaft. The seller knows darn well that by charging this amount, he's implying that the item will be shipped in a certain manner, and the reason he does not bother to disclose his practices is because he knows that it will turn buyers off and make him look shady. If ebay is his livelihood, then he needs to be smart enough to avoid petty money grabs that can easily turn around and bite him in the behind. If selling is his livelihood, yet he must stoop to the level of scrounging a few extra bucks off of shipping because he's not making enough off of his merchandise, he needs to find a new business and it's as simple as that.

 

You got some splainin to do, Lucy.

 

He might mean that you (buyer) cannot make up terms of some 'implied' contract and then hold seller accountable for you desires. The only contract is what is in the listing and as ebay otherwise provides. Anyone's 'expectations' aside, all the seller needs to do to satisfy the entire contract is deliver the coin safely to you under the terms of the listing.

 

Anyone's 'expectations' aside, all the seller needs to do to satisfy the entire contract is deliver the coin safely to you under the terms of the listing.

The Coin came to the buyer undamaged right?
BTW, I can't wait for the drones to deliver your coins in the near future. I will only pay "Coach" rate internet prices. LOL.

The drone will have a flight schedule for your coin. What do you do if there is engine trouble or something to that affect. Do we give them a zink, woop, bopp or pow.. Or, take it on the chin as we do at our local airports when there are delays.

Great discussion fellows. You all had a great bone to pick. I do think someone's hypo was a reality, this has happen to me many years ago and that seller was blocked, then I moved on.

I hope your deliveries will be as sweet as grandma's Apple Pie in the future.

 

I would agree that if the coin arrived undamaged then the sellers obligation to the buyer has been completed. I think that is a fair thing to say.

However, when it comes to the DSR scores...this is not all that matters. If you go to eBay's DSR information page and look under the "How reasonable were the shipping and handling charges?" it says this:

The buyer gets to decide if the shipping and handing costs were reasonable based on what they received. I don't see $5.75 worth of shipping and handling here...so I would leave a low DSR score but assuming the item arrived safely as described...I would leave positive feedback.

 

That's right. The DSR is asking about the shipping charges. Whether the coin arrived safely is irrelevant when you are marking off the DSR for Shipping Charges.There is probably another DSR about whether the item arrived in one piece and was as described.

I don't think it matters that you agreed to pay the shipping charge beforehand either. People buy goods and services all the time just to find out that it wasn't a good value. If you buy something like a book or clothing (or shipping) off the internet, you are not obligated to say it was a good value just because you agreed to pay the sellers price. Likewise, if you go to a restaurant you are not obligated to say the food tasted good or that it was a good value just because you ordered it knowing the price.

 

I'm going to leave this thread with this.
Anyone that feels it's right to ding a seller over $2 or $3 on a coin deal should find a new hobby. I don't care what your young mind may think. Grow up and understand what the hobby is all about. I'm sick of the petty crap some here feel is good for the hobby.
Grow some skin and years and you will understand my words. I'm done with most of the folks in this thread. I would never deal with you on anything. Flame away, I don't care.

 

Absolutely! It was a CONTRACT and as pointed out, a more or less one-sided contract based upon trust.
Trust that the coin being purchased from the picture was the that would be received.
Trust that the amount paid for shipping would reflect the shipping that was actually used.

Yet, it's still a "blind" contract which is entered into on certain "assumptions".

THIS is why buyers have the "Feedback" options available AND the Detailed Sellers Ratings (DSR's)

Those DSR's allow buyers to anonymously rate their "opinions" on 4 important subjects with regard to sellers:

1. How accurate was the item description?
2. How satisfied were you with the seller's communication?
3. How quickly did the seller ship the item?
4. How reasonable were the shipping and handling charges?

Item number 4 asks how "reasonable" were the shipping and handling charges?

IMO, if the seller had used a padded mailer with a printed label, I would consider that "his charge" of $5.25 was "reasonable". This even allows the seller to make an additional $1 or so on the sale.

However, since the seller did not specify in the listing that the coin would be shipped in a 2x2 enclosed in a standard business envelope yet a $4.75 "handling charge" would still be incorporated into the total "shipping charges" charged AND the coin was mailed using only a .49 cent stamp, I would have found the "Shipping and Handling Charges" to be "unreasonable" and my rating would have reflected that "feeling" or "opinion".

As usual, that's just my opinion on the sellers performance over a positive feedback transaction.

 

Well good. I guess its ok that folks can now NOT share their opinions? That's gotta be good for the hobby!

As for $2 or $3 on a coin deal, that's totally dependent upon the coin. $2 or $3 is nothing on a $1,000 coin but more than one $1,000 coin deal has failed to occur based upon a $2 or $3 difference.

I had one deal on eBay where a prospective buyer messaged me stating that he would purchase my graded coin but he felt that my $4.00 shipping charge was outrageous since he could ship the same thing for less than $2.00.

It certainly seemed like $2.00 was a definite deal breaker on that one. Right?

Everybody has an opinion. The purpose with this thread was to find out what folks opinions were and to rationalize it out.

Are shipping and handling charges a big deal? Sure they are! Especially if you really want what you are purchasing. The same scenario gets played out over Sales Tax which can make or break certain coin deals. Some folks go so far as to not attend coin shows where State Law requires that Sales Tax be collected.

We are an ambiguous lot aren't we?

 

As a purchasing professional, I look at the total cost of the item plus the shipping cost. I bid on an item up to the maximum I am willing to spend based upon the description and the photos. There have been instances where the item purchased was inadequately packaged and arrived damaged. Regardless of the shipping cost, I e-mail the seller and indicate that the seller will receive no positive feedback for the transaction. In nearly every instance, I receive a return e-mail to replace the item and the seller will reimburse me for my return shipping costs.

 

Well, if it were not important then the DSR for Shipping and Handling simply would not be available (which it isn't on Free Shipping Transactions).

As for disgruntled eBay buyers, buyers get disgruntled when they end up paying more for less and a seller whose "livelihood" is dependent upon eBay sales would never over charge for cheap shipping since they "want" their customers to come back.

My opinion.........