That is a horrible idea IMO. I have been buying on ebay for years but have not sold a single thing. Because I have never sold anything I should have no way to give feedback on sellers? I call bullsit
If a seller offers "free" shipping, buyers do not get the option of giving out a Shipping and Handling DSR. If the item is shipped within 1 day of the payment being received AND the seller has indicated 1 business day for shipping, buyers do NOT get the option of giving out a Shipping Time DSR. Now I need to ask, since 5 stars are the maximum, why only "4" Stars as the default. Secondly, for those that wonder, this is a hypothetical where the coin was mailed in a regular envelope with nothing other than a stamp. No Delivery Confirmation, no signature confirmation. Nothing else. As for the "you knew the shipping costs up front"? While that may be true, I would have expected more for my $5.25 instead of simply assuming that the seller was pocketing the difference in an attempt to squeeze $4 more out of the deal. But that's just me and the intent here was not to judge what may or may not have happened else where as much as it was "How would YOU feel if it happened to you"?
If the seller chose to send it in the mail in that way and it got to you in the same shape as if it was sent that cost the seller more at the postoffice and in packaging, (like a bubble mailer, etc.) or a small box or whatever, then you got it as agreed. However..... I would be more likely to forgive (as in think the seller was not ripping me off for shipping and handling costs) if it was less of a discrepancy of a 49cent stamp, probably about maybe 5cents in 2x2 (at most) costs and cost of an envelope. Which if he buys a box instead of separately, probably rates maybe 10 cents. So, the seller put in about 64cents or less into cost of sending, not including cost for him to get to post office (assuming he went to post office and didnt' just leave it by the mailbox for the postman to pick up). So 5.25 - .64 is a big difference, even with paypal taking a cut of shipping and handling. If I was a seller, and charged that for shipping, I'm more likely to make sure it's in a bubble wrap mailer and a bit more postage, so spending more like 3.00 on it. Which only nets me 2.25 - paypal costs, but the customer is more likely to think I did a good job of sending it. Sometimes appearances count.
While valid points have been made, the above is what it all boils down to. For $5.25, it is reasonable to assume that the coin, even if it could be sent in a regular envelope, is going to be shipped in a different manner than it was.
Personally, I mail everything in a bubble mailer and ALWAYS include a packing slip with a printer USPS Label and I've got the 4.9 DSR Stars to prove it!
This was before free shipping got automatic fives - I decided sellers with free shipping gets 5's. How else to reward them - and remember we are rating them only on the shipping charges. If the shipping costs and packaging were in line then they got 4's. And as I mentioned a few who charged maybe a dollar or 2 still got 5's because the packaging and stuff were all excellent. Shipping time, description and communication all had similar type ratings in my book. And yes I know some sellers on this board took exception to them - but hey I had to be fair across the board. Of course at this point the star system really has lost any meaning.
Heck dang, I ain't going to wade through the entire morass. The guy puts a postage stamp on my purchase after I've spent a few bucks in shipping, then I've got a problem. I'm forever paying for the 'under postage' that these rubes employ. The wife buys something and the mailman shows up saying I owe .55 cents. Frustrating, since the shipping was well worth in limits. Or so I thought.......
It's the total price that matters. You knew the shipping before you bid, so you adjusted your bidding accordingly - you have no right to complain about the shipping after the fact.
Maybe it's just me here, but it seems rather clear that he's not complaining about the price, but how the item was shipped vs. what he paid for shipping. All things considered, his feelings are both reasonable and justifiable.
I do not disagree the op is justified in being concerned about lack of protection on the coin he bought. That is fair. I simply consider this a very different issue than clearly disclosed shipping charges. If the op either wanted to contact the seller suggesting more protection while shipping, or did not wish to buy from the seller again over concern of shipping packaging, again that is fair. My only comment is the $5.25 covers postage, packaging, handling, and insurance, and the seller has every right to charge what he believes is fair as long as its fully disclosed beforehand to the buyer.
Perhaps for the buyer but certainly not for the sellers which still can lose their 20% discount with poor DSR ratings.
You know, I get so tired of re-explaining that this has nothing to do with me! It has to do with paying a certain amount for shipping and receiving substandard shipping. And if I pay a "Priority Mail Rate" for shipping, I sure as hell don't expect a 1st Class envelope.
Unfortunately, only the charge is disclosed, not the fact that a buyer will be paying $5.25 for a 1st Class Envelop and Stamp.
I would not be happy but I agreed with the deal when I bid. If the seller did everything he said he would do, it's my problem. If I had any questions, I should have ask before bidding.
Again, (and I guess for the last time), shipping charges CAN contain much more than postage in my mind. Shipping, packaging, handling, and insurance. All four of these things are costs. How many of these costs a seller wished to absorb versus passing along to the buyer is not set in stone. I deal with some auction firms that might charge me $20 for shipping of one coin. This is because they do not want the risk of losing it, so they insure the package with an insurance company. So, again, $5.25 I do not consider unreasonable to pay someone to get the coin to you. WHY DOES IT MATTER how it gets to you if you agreed to pay $5.25 for delivery? Would you have been po'ed if the man happened to live across town from you and drove it over? Gas is not free either. So, once you agree before you bid to $5.25 shipping charges, I do not comprehend why, when you in fact DO RECEIVE the coin, why any of the details matter. If you do not like the level of protection the coin received, you can choose to not buy from the seller because you would be worried your coin might arrive broken, but in this case you were told it was $5.25, you paid $5.25, the coin arrived. What other argument is there?
I understand why the OP is mad - because he feels ripped off. It's not about how much he paid or whether or not the item reached him safely. When someone overcharges you for a service you feel taken advantage of. Let's say you are going to two different restaurants for steak. One charges $15. You have certain expectations for a $15 steak. It will be good but not spectacular. Restaurant #2 charges $75 for steak. You think this steak should be very good, with the best beef and really prepared well. If your $75 steak is the exact same as your $15 steak, you're going to feel like you got ripped off. It doesn't matter that you received a steak. What matters is you aren't getting the value you paid for.
I don't assume that the price of shipping implies the quality of shipping. I get coins in very similar packaging all the time (e.g. bubble packages and 2x2) but the shipping charges for these coins were stated anywhere from "Free" to "$5.20". If I were to infer a certain type of packaging from the stated shipping charge, I'd honestly have to assume I wouldn't actually receive the "free" shipping coin! Either that or the seller might drive by my house and throw the coin at me as I was sitting on the porch waiting for my coin. How's that for FREE?