Bank kept my foreign coin...

I went to go drop off coins at the bank and they said one was a foreign coin, and didn't give it back (a large deposit of nickels and dimes). I originally received that foreign coin from a roll that the bank gave me. It's not that much money, but shouldn't they give it back? Or is it unreasonable since they'll probably have to sort through it to find it (I thought there was a reject bin though...); thus, I'd have to yank out all foreign coins before depositing them. I guess I should do that from now on.

 

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You're searching them, right? Why not pull them out as you find them? No more problems.

 

I thought I did pull them out already. But, isn't there a reject bin?

EDIT: I pull out all foreign coins except for Canadian ones. I asked if it was Canadian and the teller specifically said it was not. So, she must have seen it via the reject bin. That was the smoking gun for me. Either that, or all Canadian coins are counted as US coins since they're all similar sizes and it's not that big of a deal for Canadian coins, which is how she would know the foreign coin is not Canadian.

 

Nickels and dimes? They kept one coin? Is the argument worth five or ten cents? Be the bigger man and let it go. That's what I'd do.

 

I did let it go. The tellers are all suspicious of me for buying and dropping off so many coins. I think this is the teller's way of sticking it to me. It's more of the rudeness and suspicious glares that are annoying to me.

I plan on buying at least a few to several boxes a week of coins and I don't want it to be a regularly occurring loss out of principal, given that the teller is just sticking it to me (seems unethical no matter what the amount). I do have an account with the bank and it is their job to do this (they get paid the same no matter what and I try to go during non-peak hours). I'll do my part and continue pulling out all non-Canadian foreign coins I see.

 

Yes there is a reject bin. Yes they should of returned it unless they gave you credit for it. My bet is the teller is a collector

 

Probably kept the coin to discourage you from using them as a dump bank.

 

No, it's not their job to provide you rolled coin to search and return to them loose. It costs the bank to have the rolled coin delivered and then it costs again to return it to the armored car company to return your loose coins for re-rolling. There is nothing in their account agreements providing you with coins free of handling charges. Think of those kept coins as part of your cost of roll hunting and be thankful they aren't charging you more. Even one dollar a week is an extremely low price to pay for what you are doing.

 

But, the bank's customer agreement as part of their services for being an account holder (monthly fee / minimum account balance) is that they provide free coin counting services for account holders. I would think that ordering coins falls reasonably under these services, too.

 

That may be true, but you're not an average customer bringing in a jar of collected pocket change. You are abusing that part of the agreement.

 

I don't think it's abusive, rather, uncommon. The banks expect a certain number of people to do this, otherwise there would be a clause stating a maximum number of visits / quantity of coins, or a required business account for regular transactions. This has been going on for years and it doesn't seem important enough for banks to implement those changes. Instead, they accept it as part of doing competitive business with other banks.

 

Obviously, your problem cannot be solved here. I suggest you seek legal advice as to the possibility of a lawsuit to get your coin back.

 

I let it go.... and I'll continue to weed out the non-Canadian coins. I was just trying to figure out what, if anything, I was doing wrong on my end, so as to correct the issue for future visits and not have it unnecessarily repeat itself. Many people on this forum seem to do the same thing without a problem.

Anyway, hopefully it's a one-off instance and I agree, it isn't a big deal for this one occurrence - I just hope the teller doesn't keep sticking it to me like this in the future.

 

There is only one other member of this forum that is so adamant that they are being taken advantage of.

 

I worked for a bank for a while and dealt with this kind of thing. Most people don't want the foreign coins. So, they stay in the reject bin until it gets full and then they are thrown out. If you want any foreign coins that are rejected back you should ask for them. Normally, they will give them to you. If not, they are normally thrown away.

We actually had a customer who would come in every now and again and ask or the coins in the reject bin and if we had any we would give them to him.

 

For this instance, the issue isn't a monetary one - it's the principal that the teller knowingly stated that there was a rejection and didn't give it back. Along with that is the unfounded suspicious glares. Will this continue for all future transactions? Do I deserve this treatment because I'm an uncommon customer? I'll just give them the benefit of the doubt and assume it was a one-off thing.

 

Most costumers don't want then back...they consider them an annoyance. You are an exception to that rule. If you want to be treated differently (by getting them back) you need to ask.

 

Next time I'll preemptively ask them prior to the count so they don't have to walk back. But, yeah, based on what you said, that makes sense.

 

You might even ask if they have some already in the reject bin. If they do...they might just give them to you to sort through too. Like I said, we would just dumb them in the garbage.

 

Thanks for the info / tips everyone.