eBay "required" 90 day returns

Discussion in 'Coin Chat' started by C-B-D, Mar 11, 2014.

  1. -jeffB

    -jeffB Greshams LEO Supporter

    Take your choice. List under Bullion, avoid the 90-day return, and see up to 2% lower final prices because your buyers aren't getting 2% eBay bucks back; or list under a Coins category, and either run the 90-day risk, or take the 20% FVF hit (which works out to, ta-daa, about 2%, assuming a 10% normal FVF).

    I'm happy to keep buying there, but I can't for the life of me imagine why people keep selling there.
     
    jello and Evom777 like this.
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  3. -jeffB

    -jeffB Greshams LEO Supporter

    I also can't imagine that whales like APMEX or MCM don't negotiate their own more-favorable terms.
     
  4. Hiddendragon

    Hiddendragon World coin collector

    EBay is obviously trying to make their site into more of a retail outlet for traditional items like clothes and household goods, and all of their policies are geared in that direction. Much of what they ask or require sellers to do doesn't make sense with coins, but they're not really thinking of us when they come up with these policies.
     
    Lehigh96 likes this.
  5. ToughCOINS

    ToughCOINS Dealer Member Moderator

    At first I thought that would be a prudent policy to address the return of duplicated gifts. Of course, I don't believe for a minute that many recipients of gifts will receive duplicate collectible coinage.

    My concern would be over the policy being abused by speculative purchasers of precious metals that declined between the dates of purchase and refund. If you believed gold was going to skyrocket in December, and you knew you could return it penalty free in January if it didn't, you'd take out a loan and back up the truck, right?

    If eBay would insert a requirement that the refunds of such items be adjusted pro-rata, I could embrace that. Unfortunately, I think that eBay concerns over speculative buyers feigning incomprehension would dissuade them from instituting such a change to the policy.

    Better to simply exclude bullion purchases from the policy altogether. In fact, I think all second-hand goods should be excluded, since almost all holiday giving is likely to be new merchandise.
     
  6. CamaroDMD

    CamaroDMD [Insert Clever Title]

    I think this is a really good point. They are trying to establish themselves as a mainstream retailer...not a world wide garage sale.
     
  7. rzage

    rzage What Goes Around Comes Around .

    But basically that's what they are . If they want to be the latter they better clean their house of people selling Chinese made counterfeits . In a "real" store the store controls what is sold and how much it costs . How long would a top store last if they let counterfeit coins or knockoffs of anything with no warranties . I'll admit though I'm only looking at collectable coins .
     
    jello likes this.
  8. 19Lyds

    19Lyds Member of the United States of Confusion

    But.....but......but.......isn't that what eBay actually is? A World Wide Garage Sale?
     
  9. 19Lyds

    19Lyds Member of the United States of Confusion

    And, they'd better hire a professional numismatist or two to start addressing this stuff.

    As it sits right now, they have a "Panel of Experts" that are basing their decisions on emotional and biased positions. Not numismatic fact.
     
    rzage likes this.
  10. 19Lyds

    19Lyds Member of the United States of Confusion

    Neither APMEX nor MCM are considered whales. A whale is a Fat Cat that has a lot of money which they aren't afraid of parting with. Buyers are Whales, not sellers.
     
  11. CamaroDMD

    CamaroDMD [Insert Clever Title]

    I think they are trying to shake that perception. But, yes they are...that's what built them. I think policies like this are trying to turn them into a mainstream retailer like Amazon. Remember, at one time Amazon was an online bookstore.
     
  12. 19Lyds

    19Lyds Member of the United States of Confusion

    It doesn't really make sense with clothing either since clothing received as a gift, along with the appropriate "gift receipt", is usually returned by the recipient and the last time I checked, recipients of gifts could not return something on ebay. The original buyer had two.

    Of course, all of this points to the fact that with a mandatory 90 day return "option", completed deals will have to remain active and available for at least 90 days.
     
    Last edited: Mar 12, 2014
  13. rzage

    rzage What Goes Around Comes Around .

    The 90 day policy will just drive more of the better sellers away . As a buyer who really doesn't buy much at all from ebay anymore I'd rather have more good sellers than something that will help me but drive them away .
     
    jello likes this.
  14. statequarterguy

    statequarterguy Love Pucks

    What a ridiculous policy – there should be NO RETURNS for auctions, unless the item is not as described. I mean how many auction houses allow you to, in essence, back out of your high bid by returning an item you won?

    I certainly will be selling less on eBay, if this policy takes affect and/or I’ll limit my return period. Can you imagine how 90 days could be abused – keep it for awhile, wear that bathing suit through summer or coat through winter, return it so it doesn’t hang in the closet the rest of the year, get another next year (and return it too), or abuse it, damage it, return it. Hey that’s an idea, I think I’ll see if I can live for free off of eBay!

    Maybe eBay knows it’s a ridiculous policy that few will elect, so it’s their way of screwing most sellers out of the final value fee rebate.

    Can’t wait for eBay to experience some real competition! Where are all you entrepreneurs?
     
  15. saltysam-1

    saltysam-1 Junior Member

    Am I glad almost all of my collection came from elsewhere rather than from eBay. I do purchase other personal or household items off their site. From a selling stand point, I haven't sold one coin on eBay since I became a collector. Only shows, dealers and currency auctions are where I spend my time and effort. I have even trimmed back my purchasing of mint items; since they went to laser die etching rather than engraving.
     
  16. rysherms

    rysherms Alpha Member

    first, i agree with your disgust of ebay. however, lets not kid ourselves; if you are still purchasing things through someone you are still feeding the beast.
     
  17. rysherms

    rysherms Alpha Member

    yeah but try returning something to a garage sale host. not happening. if someone knocked on my door 87 days after i had a garage sale, i would answer the door with my shotgun.
     
  18. bkozak33

    bkozak33 Collector

    Not if you sold that very same shotgun 87 days earlier. Then you would answer the door and he would have the shotgun.
     
  19. rysherms

    rysherms Alpha Member

    just like my coins...i dont sell my shootahs
     
  20. CamaroDMD

    CamaroDMD [Insert Clever Title]

    eBay is not an auction house. It is a venue for anyone to sell anything using an auction format. Often the descriptions are incomplete and the photos are terrible. How many auction houses are like that?

    While I do think this policy is a little strict...I do think eBay's sales model requires some kind of return policy. That said, based on my understanding of it...this is an opt in clause with some benefits in return. It's not required.
     
  21. CamaroDMD

    CamaroDMD [Insert Clever Title]

    There is a huge difference here though. At a garage sale, you get to pick up the item and look it over before handling it. eBay sellers often use bad descriptions and poor photos. They are smart to require a return policy of some kind.
     
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