Chances of winning ebay dispute against me?

Discussion in 'Coin Chat' started by Agilmore01, Feb 16, 2014.

  1. CamaroDMD

    CamaroDMD [Insert Clever Title]

    I think you will win as you have proof it was delivered. I would think if buyer really pushed...paypal might just have to eat this one. I doubt you will be the one that loses.
     
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  3. Tinpot

    Tinpot Well-Known Member

    Yea the buyer could always do a chargeback if they paid with CC in which case paypal would have to eat the loss if Ebay ruled in OP's favor.
     
  4. Agilmore01

    Agilmore01 Well-Known Member

    I did that once to paypal and they put my account negative and demanded I pay or they were going to send me to collections.

    Sent from my SCH-I545 using Tapatalk
     
  5. Tinpot

    Tinpot Well-Known Member

    They were probably bluffing about collections, but you'd have to go without paypal then I guess. Did you just pay up? What happened that caused you to need to do a chargeback?
     
  6. Agilmore01

    Agilmore01 Well-Known Member

    I did this a long time ago before they had any protections like they do now. I bought an item for over $300 on eBay and the seller never shipped it and closed his eBay account. Back then you could only recover around $175 total no matter how much the item cost. I charged back the difference and then they got really mad and made me pay up the difference. They said I agreed to the terms when I used eBay so I could not charge back the difference. Then I quit using eBay for about 10 years until they fixed there system.

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    Tinpot likes this.
  7. flintcreek6412

    flintcreek6412 Active Member

    It's a crapshoot to just have delivery confirmation without a signature. Things are stolen from mailboxes all the time. Especially around holidays. If it looks like a Hallmark card, good chance it will get stolen by thugs checking boxes hoping g-ma sent cash for Christmas.

    I just received $230 in ASE's the other day and was shocked there was no signature required. I came home for lunch knowing it was being delivered and hoping to catch the mailman in that window. Sure enough he came and as I was walking down the drive to sign for it he drove away. I assumed they were delayed a day but sure enough, right there in the box they sat. Good as cash left in the box.

    I don't sell on ebay but I have sold stuff on an archery forum. I gladly pay the money for signature. Hard to dispute not getting that. But for the low value you sent it might just be the price of doing business. It's the risk/reward of selling to a global market.
     
  8. saltysam-1

    saltysam-1 Junior Member

    I was the buyer on a coin when tracking said it was delivered and I disagreed. Originally it was ruled in favor of the seller. I reopened the case and eventually it was reversed. I won't go into the specifics on how I documented my complaint, but eBay gave me a full refund. One point in my favor was no signature on delivery. It was $250 or over at that time. It happened this past summer.
     
  9. bkozak33

    bkozak33 Collector

    i had a case where item showed delivered, but he said he didnt receive it. it took awhile, but ebay sided with me.
     
  10. bkozak33

    bkozak33 Collector

    I recently sold a coin, and the buyer contacted me explaining that he recently moved, and to ship it to a differnt address. I told him, i will refund his money, and he can repay, with the correct shipping address at check out. After the refund he kept saying he changed his address, but Ebay wont let him pay. Then i never heard from him again. He only had a couple feedback, but I just had a bad feeling about him, and shipping to a unconfirmed address.
     
    Agilmore01 likes this.
  11. -jeffB

    -jeffB Greshams LEO Supporter

    You chose wisely.

    I mentioned here some time ago my tale of woe. Briefly, I shipped to a confirmed address, UPS raised a "recipient no longer at this address" exception, and rerouted the package to a different address -- an unconfirmed address, according to PayPal. Had I let the shipment go through, I would've had no Seller Protection coverage, even though I followed all the rules. It probably doesn't happen very often, but as far as I know there's nothing a seller can do to protect against it. (Do any of FedEx, UPS or USPS offer a "don't forward to another address no matter what" option?)
     
  12. Amanda Varner

    Amanda Varner Well-Known Member

    ^This is exactly why you should pony up the extra $2 and send it with 'adult signature required'. There are people who will say that the package went missing off their doorstep or whatever. While that isn't supposed to be your fault, you don't even want to give PayPal the opportunity to hold up your funds for 2 weeks while they muck around with it.
     
  13. CamaroDMD

    CamaroDMD [Insert Clever Title]

    I think in the case of the OP...this is unnecessary. Since the item was a $16 sale...increasing his overhead costs $2 is a lot. If he sold 8 items like this...he would spend the cost of a item just on signature confirmations. I think the money lost if he has to eat one lost item (in like what, 100?) is a lot less.
     
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  14. Amanda Varner

    Amanda Varner Well-Known Member

  15. green18

    green18 Unknown member Sweet on Commemorative Coins

    UPS has a shipper intercept program whereby you can re-route packages to a different addy or request the shipment be returned to the sender among other things. BUT, it's more tailored for the larger shippers and it does carry a fee........
     
  16. -jeffB

    -jeffB Greshams LEO Supporter

    Yes, and that's what we used to recall the camera before it reached the scammer's clutches -- better to feed UPS a few more tens of dollars than to give away a camera. But what I really want is a way to simply tell them "this is the ONLY address to which I authorize delivery -- DO NOT forward it anywhere else." It doesn't seem like it would be that complicated!
     
  17. green18

    green18 Unknown member Sweet on Commemorative Coins

    Well, I suppose you could write on the box, "deliver to consignee address and named consignee only" but with the way UPS cracks the whip today I'm not sure that your wishes would be carried out. Back in my day I would do as instructed.......
     
    rzage likes this.
  18. Agilmore01

    Agilmore01 Well-Known Member

    UPDATE: Package was located, but opened and empty. Buyer immediately claimed poor packaging and that I should have sent in a box. The flat rate boxes cost over $5 to ship and the total order was only $16.50. Am I just going to have to eat this one and refund him back. He said the post office was going to look around and see if they could find where they "fell out". I don't want any negative feedback for something I didn't do...What will happen now?

    Sent from my SCH-I545 using Tapatalk
     
  19. CamaroDMD

    CamaroDMD [Insert Clever Title]

    As a general rule...if they can find an excuse eBay/Paypal will side with the buyer. My guess (and this truly is a guess) is you will probably be on the losing end of this one. Was it a bubble mailer? IMHO, a bubble mailer is plenty adequate for a couple low value coins.
     
  20. Agilmore01

    Agilmore01 Well-Known Member

    It was a bubble mailer with tape wrapped around it. The package weighed the me of 13 oz. They were shipped to me the same way and didn't fall out. Why did mine "bust through"?

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  21. CamaroDMD

    CamaroDMD [Insert Clever Title]

    Who knows. Either somebody cut it open in transit or you just had bad luck and they ripped through.
     
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