The sellers that is. I won the auction on one common silver dime, the seller said he goofed on the year, and sent me a indian head cent in the mail for his mistake. I had some cash laying around, so I asked one seller if he would take a money order, he said yes and even threw in another dime because of fees saved. So, some people think eBay is bad, but just like earth, there are good people and bad people, there are good sellers and bad sellers.
I don't understand the aversion to eBay. It's generally pretty obvious who the scammers are and who the legitimate sellers are. Most all of the best deals I get are through eBay and I've never once had a complaint with the hundreds of coins I've purchased on the site.
The complaints are from newbees that get burned because they don't know what they're doing and from dealers who have to charge more to cover their B&M shops.
In addition to what Statequarterguy mentioned, I'll add that eBay/PayPal almost always grant a refund to buyers, even for ridiculous reasons, which usually amount to the buyer(s) not possessing good reading and comprehension skills.
Odd thread. You say FeeBay has been good to you. But then you describe how sellers on FeeBay have been good to you. There is a difference between FeeBay and the people that use FeeBay. I believe 99.9% of the people that buy and sell on FeeBay are good people, but you don't usually hear about them. You hear about the .1%, FeeBay's fees, and you hear about FeeBay's heavy handed tactics against sellers. I like most of the people that use FeeBay. I do not like the people that manage FeeBay.
I agree with you actually! "FeeBay" Is a great term for them by the way, nice work! FeeBay is hurting the sellers with all the stupid fees they charge. I tried selling a few pieces of silver a while back (HUGE MISTAKE) I thought I made money, but ended up losing my tail due to all the fees.
I've taken to buying and selling in person via craigslist as much as possible. I still buy on FeeBay, but I don't know if I'll ever sell anything there again unless they change their policies towards fees and sellers.
Unfortunately our society has become very impatient and are quick to fire off angry emails or neg feedback if we see something wrong. One of the best way to get deals imo is to work with sellers, ask them to lower the starting price/buy it now or checking with them if they have other items they have for sale and doing a deal directly with them and also sending thank you messages' back to buyers. I remember when i got coin worth around 800 for 300 dollars because seller said "whatever just buy it don't want to go thru hassle of listing it, i am retired and do not want to pass it on to my kids :smile"
That can actually back fire too. People who buy in high risk areas...if they file too many cases, eBay can remove their buyer protection or suspend their account.
I really have never understood all of the hostility towards E-Bay. The fees are very reasonable when compared to the major auction houses. And while some may point out that you can negotiate a deal with an auction house and that they do all of the work, they also have minimum consignment values that you have to meet ($5K for a Heritage Signature Sale). It also occurs to me that many of the people who complain about selling on E-Bay have never actually sold anything on E-Bay. I have found that it takes very little extra effort to meet E-Bay's requirements for top rated seller status which entitles the seller to a 20% discount on final value fees. Honestly, my biggest problem with E-Bay are the clowns that send me nasty messages because they don't like how I price my coins. One guy recently wrote: "Hi i was just looking at that rainbow half dollar and was wandering if it was made that way or if it was done like most silver coins where they just heating it over a gasoline fire?" He joined E-Bay in 2009 and has a total feedback of (1). I added him to my blocked bidder list and then proceeded to quote Burt Reynolds as the Bandit talking to Sheriff Buford T Justice: "Do the letters FO mean anything to you?" In the end, the E-Bay experience really comes down to the type of people that you encounter. The OP seems to have run into some really nice ones this week.
There is a lot of pain to those who sell on eBay that I can feel, but eBay is PART of it too. 1. It can only take 2-3 people to complain falsely, and you can have your selling privileges restricted, or your payments held for 21 days (you have to ship on your dime). To me this is not right. 2. People can leave negative feedback out of spite, and it ruins your reputation. 3. The "detailed seller ratings" is just another bar you have to slide under, your performance is judged by that. You can't see who left you low stars in order to block them. 4. eBay pushed free shipping down a lot of sellers throats, but free shipping doesn't work for everything. 5. eBay used to have live chat, and a call center in the USA, now they moved it over to the Philippines, and they still lie saying its in America. 6. The reps they do have are poorly educated, and 6 different people will tell you 6 different things (happened to me). 7. They stuck people with a 9% shipping charge. This made people raise their shipping cost 9%, how the heck do you charge a fee for something that isn't yours?? 8. They give huge discounts and incentives to .com's like ToysRUs and Buy.com, this ruins things for the little guy, and those sites already have their own site. 9. They clean up feedback for them too, as we witnessed hundreds of negatives removed from ToysRUs. 10. Even if you put "no returns accepted ", buyers still can get their $ back.
few weeks back I bought local currency of Face value 510 US$ for 410 US$, That was my biggest ebay purchase so far, picture of a handful only of the total 90 banknotes, The seller has low feedback, all of it private, and there is the risk of being "caught" by customs. But they arrived , and as an added bonus most of them are from older series that are no longer in use, I think if I wanted to sell I will get at least 800 US$ for the lot.
I have never received a false complaint, much less 2 or 3. I have never had anyone leave negative feedback. My goal is to ensure that they are satisfied with their purchase. If they are not, I offer an unconditional 14 day return policy and will issue a full refund the same day I receive the item back. This is the way E-Bay wants it, and for good reason, it helps ensure that both the buyer and seller are happy. If you don't want returns, open a pawn shop. Any respectable retail establishment will take returns. Here is a little story for ya. In February of this year I sold a 1943/2-P Jefferson Nickel PCGS MS65 FS for $1,150 to a buyer who took over a week to pay and then notified me on the expiration date of the return policy that he was returning the coin because he took it to 4 different dealers who all told him it wouldn't upgrade. I was not happy with his course of action and told him so but was required to take the coin back and refund his money which I did. A few weeks later he used an E-Bay alt to negotiate a deal on the same coin in order to exact revenge for the comment I made during the return process. In late March 2012, I sold the same coin to a different buyer for $1,350. There is no reason to see who left you low stars if you are conducting your business properly. There are four categories for detailed sellers ratings: 1) Item as described: This is the most important one as it is the primary source of most SNADs. But if you take your time to ensure that your listings are organized and accurate, there is no reason you can't meet the requirement. 2) Communication: If there are no messages sent during the transaction, the buyer does not have the ability to rate this category. 3) Shipping Time: For top rated seller status, E-Bay requires that tracking information be uploaded within 24 hours of payment for 90% of your sales. If you meet the tracking requirement for an item, the buyer does not have the ability to rate this category. 4) Shipping & Handling Charges: If you offer free shipping, the buyer does not have the ability to rate this category. So you see, by playing by E-Bay's rules to be a top rated seller, you can eliminate most of the hazards that would cause you to lose your top rated seller status. You have to decide how important the 20% discount is to you as a seller. The requirements are designed to make E-Bay a buyer friendly environment and adhering to the rules is really not that difficult. In my experience, free shipping is only a problem for no reserve auction listing that you expect to be under $10. For those items I would charge $2 S&H. Who cares? I have never found it necessary to live chat with an E-Bay representative. If you are going to provide anecdotal evidence, can you at least tell the story? They were forced to do this by E-Bay sellers who tried to avoid paying E-Bay fees by selling items for $1 and charging hundreds of dollars for S&H. What would you have done if you were E-Bay? I don't know how you know this but my response is again, who cares? This should tell you that if you want to sell on E-Bay you need to accept returns. All you need to do is read threads on this forum to realize that accepting returns is one of the most important things that coin buyers look for in an E-Bay seller. If you want to invite problems and negative feedback, have no returns. The only time no returns is appropriate should be for bullion, but I don't dabble in that arena. My guess is that bullion experts do not use E-Bay to sell their metals. Remember, it is E-Bay, not TimBay. It is their site, their rules, and the rules and fees are perfectly reasonable IMO. Personally, it surprises me that you left out the most common complaint about E-Bay and the only one that truly has merit IMO. I will leave it to you to figure out what I am talking about.
Notice the 962 Negatives in their Feedback. Here's the link to their negative feedback. http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=toysrus&iid=-1&de=off&items=25&which=negative&interval=365&_trkparms=negative_365 So how has eBay cleaned up Toys R Us' feedback?
The fee on shipping costs irritates me too. They could have only slapped that on people that came up with their own shipping cost and waived it for those who used calculated shipping costs, but then people would sell a $100 coin for $0.99 and enter 100 lbs and Next Day Air to calculate the shipping costs. In the end, FeeBay chose the strategy that benefits them the most. I can't say I blame them for that, but I don't much appreciate it either...
From the first feedback and then reading the items description from above. wasnt made clear that pants werent included, was a different size than stated Includes mask, shirt, and gloves (pants sold separately) If they can't read don't show them a picture with pants included.
