I got into my car and felt good. I had a bit of a feeling of satisfaction. Today our eBay account became a Top-Rated Seller as well as a (Power Seller). As I started to make the long trip home I tried to anylize what this actually meant. For all intents and purposes we have only been running for 3 months. According to user feedback we have 109 positive feedbacks, 1 negative, and 1 nuetral. With this being said how can we be a power seller and a top rated seller? I tried to digest this and come to an understanding of how this status is calculated and I ran into some observations. Our status was changed after limit increases and a second account that created because we reached our increase limit. I guess my question is what does a top rated seller and power seller really mean? What are your thoughts on the distinction? Does it have any benefit, or does it matter? I feel like I have crossed over in the yard of corporatism or something. Thank You.
It is real simple, being a top rated power seller means only one thing, a 20% discount on the final value fee. It is all about the money!
I have over 1000 positive feedbacks with no negatives or neutrals and I'm just a run of the mill seller according to ebay. I guess it depends on $ value and volume.
Jason - if you are asking if being a top rated seller and/or a power seller implies anything about the integrity or honesty of that seller, the answer is no. Some of the worst scumbags that have ever been on ebay were rated as power sellers and/or top rated sellers.
Before they killed the "replica" category, almost all of the Chinese counterfeiters were "top-rated" and "power sellers". As a buyer, it means nothing to me if the seller is "top rated" or not. I test the waters with a small purchase, if the seller is reliable and grades fairly, I add them to my "favorite sellers" list. For the OP, as stated above, it does add a discount to their FVF, and I believe they get additional amenities with their picture package (free zoom and additional pics).
Here's the requirements page: http://pages.ebay.com/sellerinformation/sellingresources/powerseller_requirements.html EDIT: That doesn't really mention the 14 day money back requirement or the tracking # for 90% of your orders requirement, which are both needed. This will tell you where you are on the road to a power seller: http://pages.ebay.com/sellerdashboard/ EDIT EDIT: Those apparently will required starting in June, but not til then. So we may see some power sellers fade away around that time. Info on that: http://pages.ebay.com/sellerinformation/news/eTRSupdate.html
I try to avoid top rated sellers and power sellers. I like the small sellers selling a couple items here and there that are unique. power sellers always seems to be chinese crap and overpriced BIN.
Yup, those sellers who clearly aren't dealers, have a few coins for sale that they found stashed away, inherited, etc. I like stumbling across these people who are likely making pure profit because they didn't buy the coins at dealer prices.
Even though ebay tries to make it seem like it's a big deal, they just lowered the standards to make it easier, and I don't think any buyers even care about the title. That being said, the 20% discount on fees and free promotions they give for Top rated sellers can really add up.
Hey, it is OK to feel good about the distinction, and there are obvious benefits. It doesn't make you a better person or anything like that, but it is better than a poke-in-the-eye or a kick-in-the-@@@@.
When I consider buying from an eBay store I don't look for the Top Rated Seller, or Power Seller labels eBay has given to anyone. What I look at is feedback, particularly the negs, as I want to see how the seller dealt with issues, specifically, in a professional manner, or in a childish mentality. I also compare that seller's prices(on BINs) with other sellers selling the same thing and see if they are competitive. As other's have pointed out, there have been some real low lifes that have earned those titles from eBay.
There is a guy out there in the toning market who juices his photos. I'm sure many on the forum already know this. I do not care to mention his name, but he just completely enhances the toning in his pictures. I purchased a Washington Quarter that just didn't fit the picture whatsoever. That irritated me to no end. I was surprised to see he was a top rated seller.
LOL, just one guy? FYI, most of the toned coin sellers juice their photos. And as long as an E-Bay seller offers a no questions asked return policy, he will avoid the negative feedback that would jeopardize his top rated seller rating. Out of curiosity, did you return the coin? Did you give him negative feedback? Did you give him only 1 or 2 stars for Item Description? In order to keep top rated seller status, the seller must maintain a 98% positive feedback rating and must not have more than 0.50% 1 or 2 star feedback in any category.
I'd say you're probably not alone in that either. That is because, in my opinion, many buyers on ebay think, just like you apparently did, that being a top rated seller means that the seller is honest and ethical. Problem is it doesn't mean any such thing. That is part of the problem with ebay's system. People, buyers, think that things like being a top rated seller, being a power seller, and having a high feedback rating, are indications that the seller is honest and ethical - a trusted and respected seller. But it doesn't mean that at all. Being a power seller only means that you have a high enough sales volume to meet ebay's requirements. And a high feedback rating and a top rated seller rating are entirely dependent on the buyers responding in a positive way. But if those buyers don't know anything about coins, or when those buyers don't realize that they just got taken to the cleaners, or if those buyers are more worried about a negative feedback from the seller in retaliation for the neg they gave to the seller - then they are not going to give a negative to that seller. And that seller's feedback rating and top seller rating will remain high - unjustly so. And often the same buyers will become repeat buyers, and more and more new buyers will join in - all because of these false, misleading, and meaningless ebay ratings. Ratings on ebay are no different than recommendations that you can get on dealers. That's because it's not the recommendation (or rating) itself that matters, but rather who is giving that recommendation. Think of it this way. You ask a hundred people for recommendations. But of that 100, 85 of the people are novice collectors or collectors that don't really know much about coins. They are also people that you have never heard of and never talked to. But the other 15 people are seasoned, experienced collectors who you know one way or the other and trust. So 85 of the people you ask give excellent recommendations for this seller. But the 15 give negative recommendations. Which group of people you gonna listen to ? Or should I say, which group of people should you listen to ? That's what is going on with ebay feedback and top rated seller ratings. The people giving those ratings are people you know absolutely nothing about. You are trusting complete strangers to know what they are talking about. When your money is involved, does seem like a smart thing to do to you ?
Not only were, but still are IMO. I see many of them on ebay, scamming and because they sell a lot, they get away with a lot
Doug makes a good point but I think it goes even further than what he says. Most E-Bay coin buyers are novices who don't know when they have been ripped. Furthermore, the seasoned coin collectors are able to detect when a seller is hiding something and they don't buy from them to begin with. I think the number of novices that buy coins from the top rated scam artists is in the high 90 percentages. It explains their feedback rating and their return policy takes care of the rest.
When I think of scumbags, I think of the guys who ran the bricks and mortar coin shop in my hometown when I was growing up.