Tellers... May I vent for a moment?

Most tellers are great where I live but... What is the deal with tellers that don't know what a large dollar or half dollar is? If you work at a bank, shouldn't you know the money that you deal with. There should be a quiz before you get the job. I had a teller, today, that had no clue about the above mentioned coins. I tried to explain... nothing. I just left. Come on, you work at a bank. I'm better now.

 

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I know. I was at a bank last week and asked for Eisenhower dollars. The guy pulls of presidential dollars coins and starts checking for Eisenhower. I told I meant the big dollar coins and he said the next biggest dollar thing there is, is a dollar bill. I thanked him and left.

 

Some of these young Tellers look like they just got out of Kindergarten

 

Probably didn't have any of those big ol' "disk" cartwheel thingy's in his drawer. Just the current stuff.

 

It amazes me how little they know!!! You work with MONEY for crying out loud!!! They should really require that you know all the denominations of coins and bills when you work at a bank!!

 

At your age (and mine too ) everyone looks like they just got out of kindergarten......

 

Do you drive a car? If so, then name all of the models that the manufacturer of your car has produced since 1950.

Chris

 

What if he owns a "Kia"?

Oh, then he can name bicycles.........

 

FYI...Most of the tellers at my branch are part-time tellers/full-time college students.

 

And? That's an Excuse?

 

Be careful what you wish for. The less the tellers know about coins, the more good finds you'll have.

 

I asked one for a Susan B. Anthony dollar. She was clueless.

 

they just do not want to be bothered with coin collectors. I have been through so much unpleasantness with tellers that I almost gave up (almost)

 

a "BANK" is not code for free for all coin shop.

 

I asked for half dollars at one bank, and they said they had some in an envelope. They opened it to check the count before selling them to me, and they were all Ikes. I'm pretty sure whoever deposited them was credited half face value.

 

a "BANK" is not code for free for all coin shop. <---- and that's sad, I remember growing up getting the "new" coin when it came in... Finding the penny for the slot.... shoot my dad bought his proof sets at the bank!! These banks don't know what they're missing if thry could/would be just a LITTLE more acceptable of coin folk. You KNOW they want to get you INTO the building to sell stuff!! Why not this way!!!

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Even if "a "BANK" is not code for free for all coin shop", it doesn't mean that the tellers shouldn't know what the different types of legal tender are. (which it's better for us if they don't know some things! (like silver coins)) Money IS their job. They should be required to know the different types of bills/coinage they can and cannot accept. I've never worked at a bank, but I think it would be a good idea to have some kind of poster in the back with the various coins they can accept to help educate some of the less knowledgeable tellers.

I'll disagree with this one, first off, you can't really compare a bank teller with anybody who drives a car (comparing knowing the different coins with knowing all of the models that the manufacturer made since 1950). I would compare a bank teller more to a car dealer. I would guess that the average joe is not going to know all of the car models made since 1950 of his car brand of choice, however, I would expect a car dealer to know if I had a questioned them about it (not saying that they all would know either). Now on the other hand, you have the bank tellers who don't know what some of the coins are. As stated previous, money IS their job, so I would think they would know the difference between them, just as cars are a car dealers job. And to be honest, what coins do we have since 1950? 1 cent, nickel, dime, quarter, half dollars, large dollar coins (ike), small dollar coins (Susan b Anthony, Sacajawea, and now the presidential dollars).

 

My business makes them a lot of money- customer service is not out of the question.

 

I have seen advertisements for old bank counterfeit detectors, they would have specimen copies of the notes and various features so the tellers could tell. Maybe with all these commems and bullion and state america the beautiful and all the various issues an enterprising numismatist could make a book so that banks could know, it would not have to be as comprehensive as the red book or a grading book

 

Beyond the fact that tellers should be aware of all denominations of legal tender, the whole concept of a counterfeit detector is ridiculous. Didn't we used to call that eyes? I can tell a fake bill as good as any machine (I'm not talking about the rare silver certificates or anything). It's easy. Newer bills? Watermark, security strip, microprinting. Older bills? security strip (unless it's even older than that), microprinting, check for clean lines on the boarder. I'll tell you what my first clue that a bill is fake is. I work in a food joint. I KNOW what U.S. currency should feel like; 9 times out of 10, if it feels wrong, it is wrong. I've never needed a diagram to tell.

But then again, I suppose I'd rather tellers not know what Walkers, Franklins, and ASEs are :devil: