What a jerk!!!

No there both. Like you didn't know what he was talking about?

 

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If I say 'five bucks', will somebody in the currency collecting community scold me for not saying 'five Dollars'?

We should have a black list for coin dealers.

 

I was surprised when the fed rolls said "Pennies" no cents! :|

 

As a child, I was taught 9 rings. There was typically only one phone in the house (maybe two), and it might take a while for someone to get to it. Or they might need to walk over to the radio or TV and turn it down first. Or maybe they were just outside feeding the dinosaurs.

 

Very interesting thread. People this is life. Are you buying the coin or are you buying the slab? Well your going to meat all kinds good and bad. If a coin shop has the coins I want. The guy behind the counter could be Jason (Friday The 13TH) I could care less. People don't decide your life you do. Get over it and and you never know this guy may have just what you need sometime. I have never let peoples action change what my goal is. What happen was what happen you can't change it, its behind you. But you said he is the only one open on Sunday. If this is your best day to look at coins, why go out of your way to get what you want. Go in there do your collecting stuff and life is good.
Unless you let other people's attitude change your life. None of this matters.
IMO Thanks Big Ed

 

no, actually id call a chevy or a ford a P.O.S. sorry i couldnt resist. the other forum i regularly visit is turbododge.com


now on the subject. come on guys, he let the phone ring off the hook. as far as im concerned thats fine. its not like he called back 5 times. if the dealer was that busy, he could have just let it ring away. if someone kept calling back, well then, maybe, just maybe it might be his wife or kid dying or the paramedics or the cops or the the warning of an alien invasion.... but probably not. probably just a customer that really really wants an answer now.

now as far as his answer, there are ways of dealing with the situation with more tact. you are free to say that you are busy with something else at the moment, please call later. if you dont want to deal with it, say you dont really deal with that kind of stuff, or just simply say politely that you dont want to deal with it.

but to insult your caller is uncalled for. not if you run a business. sorry but that guy was a dick.

oh on a side note, i would at least a couple of times call pretending to be mentally challenged asking what a nickle that looks brown, or a quarter with some black stuff is worth just to give him a hard time. or keep calling asking if this is the right number for the chinese restaurant.

oh boy i started something with that nickle comment didnt i? lol

 

Ok, I've had a great time reading this thread-there were many laughs, a few points to take notice of, and many, many points of view-so I will make my own thoughts short and sweet! #1-Why doesn't the owner have an answering machine or let it pick up if he doesn't want to answer? If he answers then he should be willing to do business/be professional. #2 Yes he may have thought the question to be a waste of his time-but does it hurt to take ten seconds to help and not alienate a potential customer? (He would make an awful bartender/server with that attitude!) #3 Yes he probably saw the OP as yet another internet amateur infringing on his business, and that #4 he had nothing to gain from the conversation businesswise, and if anything you were just seeking free advice. Call it non-professional people/business skills on the part of the dealer who needs an answering machine to save him from questions that aid people who want to take business away from him on the internet. The OP did nothing wrong by letting a phone ring-hoping to talk to a rational human being. Yes, the question could have been answered on the internet (here) or on another day, but once again-has the dealer heard of an answering machine?? Ooops- I don't think I was short and sweet as I'd hoped lol...

 

BTW, I prefer to say Lincoln cent, Jefferson nickel, Roosevelt dime, Washington quarter, Kennedy half dollar, Eisenhower or Ike dollar, etc...because there are so many types of each denomination-but I still say I'm going to go to the store to get a roll of pennies too :devil: -so WHO CARES LOL

 

I hang up after six rings, any more is rude.

 

A review of the events as I understand them:
1) OP has mentioned that he had been in the shop several times previously, but apparently he has not established much of a rapport with the dealer. If I'm on good terms with a dealer, I'll introduce myself when I call him on the phone. ("Hello, this is Collector 1966...")
2) Since apparently no rapport has been established, what has been the OP's behavior in the shop on previous visits? Has the OP wasted the dealer's time, complained about the grading/prices, or bugged the dealer about little things?
3) If the dealer has come to recognize the OP's voice after so many visits, and the OP has (apparently) not made a good impression with the dealer, how will the dealer react to a call from the OP after 20 rings and the call really has nothing to do with the dealer's business?

 

There was no "business" involved here. Image the scenario:

Phone rings 20 times (for whatever reason), owner (probably irritated that after a few rings that the caller doesn't get the hint) answers "Joe's Coin Shop"

The caller (OP) says (to the effect), "hey, I got these shield pennies and wanna sell em on eBay. What should I do and what can I get for em"
(Translate: I don't wanna buy anything, I'm looking for free business advice.)

Owner gets a little sarcastic.

Not saying he wasn't rude, but come on, there is no business to be had here. I'm pretty sure if you bothered me with a question like that, I would have responded in a similar (albeit coarser) manner (but then again, I'm not a dealer). Your response might have been different had you walked into the store, looked at a couple things, made a purchase (even a token one), his demeanor and answer may have been different. Since we don't know exactly what the owner was doing when the phone rang, and he was open for business, it's safe to assume that maybe he was dealing with a high-end paying customer, and had to interupt a deal to answer the phone. That would make me a little testy.

Collector1966 says it. The people I deal with know me. We're on a first name basis. They know what I look for, and know that if I leave without purchasing anything today, it's probably because they don't have what I want. And they know I'll be back. And I'm not even a big money player, but I am consistent.

Bottom line...there was no professional activity, so why does this guy need to be professional?

 

Go someplace else. VERY unprofessional.

 

An assumption without verification. We don't know he was open at the time the OP called, and we don't know what he was doing when the phone rang, but it doesn't matter. Whatever the situation, he obviously couldn't or didn't want to get to the phone at the time, and for the OP to not get the point after ten rings or so was wrong on his (the OP) part. I vote for the OP as being the bad guy in this situation.

 

Personally I don't see him as being that "rude" at all. All the old timer's call pennies (cents), I suggest all coin collector's learn that as one of the first things you learn, it will save you a lot of grief. Besides that, coin dealers who have coin shop's don't like to hear about ebay unless they sell on ebay. The dude was being firm with you, yes he could have handled it differently but he didn't.

Hopefully there was a lesson learned for you. Don't call coin dealer's you don't like, even if they are the only coin shop open on Sunday's.

 

I'm sure if you tell him you want to buy some "indian head pennies" he will be happy to sell them!

 

"...but he is the only dealer around open on Sunday..."

This was from the original post. I think I can make this asumption without making... (well, you know how that goes).

But you're right, it really doesn't matter.

 

"You can not get ahead when you are busy getting even.

 

"...but he is the only dealer around open on Sunday..."

There used to be a stamp and coin dealer in a local mall who was open on Sunday, except when he wasn't. He moved his shop to a storefront several miles away where he was only open shen he felt like it, or by appointment only. There is a large coin dealer nearby who does most of his business on the internet; his shop is open only Wednesdays, Thursdays and Fridays, unless he's getting ready for a show, then he's closed. Another local dealer is open daily from noon to 4, but recommends that you call first because if he doesn't feel like coming in, he doesn't.

As I said, an assumption without verification.

Finally, a last point after which I'm done with this thread: The dealer has been described by some here as rude after correcting the OP for using the term Pennies when talking about what the dealer insist are Cents. This is exactly what some posters on this Forum have done to some hapless posters who dared use the term Penny. It happened to me, and it happened to several others. If the dealer's insistence on using the term Cent was rude, are the Cent-ers here also rude when they do the same thing?

Mirrors are harsh judges.

 

Save others the aggravation and write a review of your experience on an online local business listing like Yahoo Local, and/or the online Yellow Pages.

 

In my opinion, absolutely. There's no reason to be so harsh on someone just because their new to coin collecting, or happen to use a term that isn't exactly the norm.