Teletrade Rant....

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I have to side with Teletrade on this - it's plain and simple that what they did was according to rules, and rules YOU agreed to abide by. You have been highly rude to their staff member and I think you need to say your sorry...and mean it.]

I should take that as a rude comment - I'm a suit and tie guy most days, and on Sunday it just happened to be that I worked till 5:30am, and got up at 7:30am to go back to work at the funeral home. If you have a job that doesn't require you to wear a suit and tie, or come in at all hours of the day and night, be glad, but also be thankful for those that do. Without them, your life would be much different.

Speedy

 

None that are flagged as Rainbow toned that is:

http://www.teletrade.com/coins/lot.asp?auction=3010&lot=1172

http://www.teletrade.com/coins/lot.asp?auction=3010&lot=1173

http://www.teletrade.com/coins/lot.asp?auction=3010&lot=1167

 

EyeEatWheaties, I don't think you did your case any justice by calling Gil "Fish Gills." You should learn at least to be polite and professional. Calling people names--especially in writing, and then repeating the offense--and it is offensive, at least to me and probably to him--certainly makes them less willing, not more, to take your complaint seriously.

 

Originally Posted by coinman0456
This should act as good insight into to some of the unreasonable Buyer expectations Seller's are confronted with today . Total nonsense . Again.

 

now see I am trying to learn. I say I don't believe a person and that equals I called him a liar. So when you say I show ignorance that does not mean that I am ignorant.

I should go study english.

RIIIIIIGHT --- THus Doug Thus? really ? is thus some part of a mathematical formula they taught in school on the day I played hookie?

Why wont they go on to say that they ship all night auction lots separate? Or they could go to the negative side and say they will not combine invoices into one shipment. No they choose to to bury this simple process by not addressing it.


Futher more.... I am supposed to read between the lines and know that invoicing each lot means that they won't combine invoices?

You are asking for a person to be a mind reader. or better yet. You are asking for person who has 30 years of solid consumer experience to know that auction houses aren't adept enough to alleviate the problems that the insurance underwriters are worried about. WOULD you agree with that?

When someone doesn't do something upon reasonable request, it is usually 1 or a combination of several basic reasons why. Either they don't know how, they are not capable, or they don't want too. In this case I bet if I were inside, it would be clear that it is reason 2 & 3. for not combining invoices and subsequent shipments upon request.

So here again, I am supposed to go looking for problems where they don't exist? You are saying that I am ignorant because I don't see what is not written? really Doug? I didn't contemplate combining shipments before those auctions... It was a reasonable request when I went to pay one invoice and realized that I had won other stuff on different night. I place bids and walk away as SOP allllll the time.



This thread was created for the new collector who might consider using Teletrade who has consumer experience to let them know that when you win an item it will be shipped to you separate from another item won a few days later regardless if you pay for them at the same time.

So Doug, not trying to get myself banned, but I think as a moderator and given the number of new members who sign on here every week. I think you are showing your ignorance of what I am trying to do for the newbie collector of widgets.

You would rather take their procedure and twist it around to say something it does not say and then advise the new collector that I should call and ask what? ..... before the purchase?

You are in that same stereotypical higher than almighty that looks down your nose at new collectors who question the establishment. Wisen up - you old codgers and your stuck in the mud ways of - my way is the right way - attitude hurt this hobby





Now since this is a widget related post for the noobie coin collector, let me continue with my public service announcement and show an example of what you can expect if you decide to try and sell your widgets with Teletrade.

 

Buyer's Fee
Item# BUYFEE $250.00 USD 1 $250.00 USD
Subtotal $1,671.00 USD
Shipping and handling $21.50 USD
Total $1,692.50 USD
Payment $1,692.50 USD




Now lets also talk about the that round number of $250 buyer fee.

anyone want to show me where they just wonton-ly throw a round number as a line item is written, or DOUG!..... am I supposed to call and ask if them are they going to just round numbers off and not provide any accounting of how they arrived at it.... ? According to you, the customer is not right ALL THE TIME, so therefore Doug, tell me the question I should have asked?

TTT gets you coming and going. thats for sure and as long as everyone lays over and takes it - they will keep doing it.


I SHOULD NOT have to figure out each line item to reconcile the charge. nOR should I have to call and ask - they do that on purpose.. They know that most won't call.

why don't they have line item BP charges? I think I know why.

Does anyone here think that the $250 is less than it should be? and that someone arbitrarily decided to cut me a break?

if they did - those idiots - yes I think it is about asstupid as dumb can get of another missed marketing opportunity can be. On the other hand for the amounts they are charging the seller and the buyer - they don't need to care.

If they did discount the buyer Premium to less than it should be, how many brownies points would the buyer be likely to award them? As it stands now, I am suspicious that they in fact, over charged me and that is why they don't line item out the BP's for each coin. Why would I trust them? That was my first purchase!

Lets examine why they don't itemize BP's..

The don't know how, they are not capable, they don't want TOO mhhhmmm I'll choose all 3 !!!

 

People, people, settle down. PM this type of discourse to each other. I respect you both, but this type of discussion does not enlighten anybody. Entertain? Maybe, but that is not the reason for this forum. I seek knowledge, like the WONDERFUL thread on Felix Schlag! You both are better than your showing!
Steve

 

sgiorgis - no worries, I love a spirited discussion, especially when I have the facts to back up my point. By all means, get some popcorn and enjoy the entertainment.

You have now confirmed it. Apparently you do have blinders when it comes to the new collector. Yet, you have the selective ability to read between the lines of terms and know that Teletrade will not combine invoices because of the following quote ????? really?

But yet, you can't apply that unique ability to my obvious opening paragraphs which happens to be directly next to my Icon of joining here 6 months ago ...........

Here again. How is that any different? That's easy. Just read the my opening paragraphs quoted above again and compare it to the terms on the TT website. They are written with difference equal tonight and day..

Here! In real world terms: When I commit to buy multiple items over a time period on separate sessions, with most any other type of goods...., from most every other business in this world..... it is a reasonable expectation that the vendor will gladly invoice and ship all items together. It saves everyone time and money . Does it not? How am I supposed to know that Auction Houses do not and will not do this? How? Tell me how.

No one yet has shown me where Teletrade makes it clear that all lots won from each auction are shipped separately. Invoicing after each auction is to be expected - they have no idea if I am going to win more lots on more upcoming auctions.

Oh come-on.. seriously. You aren't that oblivious. Certainly you just made a mistake. You are smarter than that. again, more evidence of blinders - head stuck in the sand - denial, etc etc. Plus!

Here! I'll help just in case, you really believe what you wrote. Message board dynamics.... You should know this. They (the new and uninitiated collectors) are not going to post thereby creating a divisional/adversarial position of the noobs vs OG's. New members/ new collectors are looking to gain acceptance. I know I do.

Rare are the glowing testimonials. nor are they going to post....

.

This is normal behavior with MB's newbies want acceptance into the club, after all they took the time register.

Anyways the point is, that those who I am trying to help, are also those who are also least likely to post. I only found out about TT from a post on one of these boards just a few months ago. I found Stacks recently.. It's not like other collectors run around trying to get more people to bid against them! lol

Then there are those that read and never post. Not sure how the software works here with number of people viewing, The zillions who cruise forums but never post can be 10 to 100 times the size of posting members.

Furthermore since you either don't read the posts or ignore those whose opinions are different than yours, here a couple from those who "get it"

Bahabully had the balls to repeat, in his words, the point I was trying to make. He got it.

here is another:

and another:

I contend that the majority of the others who read it, get it too. The only ones that don't "get it" are those who I lump into that stereotypical group who think sellers are doing the buyers favors, that the sellers rules must always be followed, that buyers are liars.. that buyers should gladly pay excessive line item charges that are the cost of doing business.

Call? that is a hint of old school right there. Pick up the phone and call? rofl! How about pick up the phone and send an email? You are already on the computer, why change medias? Ever heard, don't say it - write it!!! Dupont had that on their note pads for decades. Based on the written TT policies, again - I ask you, before I placed bids, what was the question I was supposed to ask?

The terms are clear that they invoice after each auction and you click and pay for that auction. Others posted their terms in this thread. you don't have to go to TT and search around since apparently you are too - something or another, to produce documentation/facts backing up your half baked opinions under the the guise of administration on a coin forum.

Okay.. to be fair... At this point.... I think it is necessary to repeat, that I may be very unusual ,in the way I collect. I do not get overly excited about coin purchases, where I check every bids all the time.... Where I check out and immediately pay, where I wait for the mail to arrive every day.... where I hurriedly open the package... I am systematic in nature. I have a box where deliveries go. I sit down weekly sometimes longer to open, log in - photograph, then finalize amend notations into a very extensive accounting spread sheet. I place hundreds sometimes upon hundreds of untracked bids every week..

Don't ever think that I don't value the knowledge you have about coins, I believe that you give a tremendous amount back and to the hobby/business of coin collecting. however from my observation, even an expert like you can improve. I am suggesting that it would do you (and this hobby) well - to get outside the box and respect the fact that I am taking 3 decades of experience in the consumer market and that I state my opinions based on facts and you do not. I use little crises as examples of what I think are larger problems.

My opinions are from a "serious" collector who has the time to focus and learn. I spend upwards of 100 hours in this office, 7 days a week (during these winter months) for the last 18 months. I have spent 60k plus in those 18 months on top of a collection equal or several times that value. I built/converted a whole room and dedicated it to the collecting and learning of just Lincolns. I have several other subset interests that I am deep into like photography, I am fitting Kointainers into Intercepts for the ultimate in Raw album storage. I am also embarking on researching and hopefully developing ideas with digital imagery and laser ID.

That, while all that may sound smug, the fact is, my obsessive compulsive disorder combined with dealing with problem solving and subsequently creating and implementing improvements has led to success in work and certain notoriety with those hobbies. That gives me the confidence to speak up and with conviction and beg others to prove me wrong. Research that!

It's not your way? This conversation would be over if you could show me where I screwed up. I didn't have to write the Individual shipment terms because they do not exist. Why do you keep glossing over the fact that Teletrade does not disclose that every auction is paid for separate and shipped separate? Someone else here posted the terms (thank you BTW) and it more than proves my point.

wow just wow... I screwed up what? I changed the story? Really - now you owe me an apology. LOL it cost me $5 more than it should - this is not about the lousy $5. It is about the way they handled a very normal request for a combined invoice and the fact they do not/ will not combine as a symptom of a larger problem. I think it was 8th grade writing class that said you start your editorial with your first paragraph as a summary. or something like that. If I had a bat - I would beat the first 2 paragraphs in my original post into you. BTW - I have been told I am as subtle as a cinder block tween the eyes!

Here! Just for you.. let me help with what I wrote, since apparently you think I have some other objective:

How many of those who posted saying I am wrong buy 1k of widgets per week?

backfired? dug a hole? what war am I in? made a mistake? huh? oh my.. you are taking this way tooo serious or think that I am taking this as some type of giant issue. It is not. Repeating again, I see this as a tiny symptom of a larger problem with in the coin collecting hobby.

I never ever have a problem with admitting that I made a mistake. There is no way that I made any kind of mistake here. Quite the contrary. I think I have done quite well to point out and bring to the forefront how Teletrade operates.

Summary repeat from my first post. When bidding on items from Teletrade. Each auction is to be paid for separately under separate invoice. Teletrade will not combine lots won from different auctions into one invoice upon request. Nor will they combine those separate invoices paid for at the same time into one shipment.


I do wonder if I were to win a whole bunch of stuff from Teletrade - lets say thousands of dollars for dozens of widgets (low value common coins) would they still allow me to exercise my right to cancel the auctions? I am going out on a limb and say that yes, they would, because they charge the consignor when returns happen. They do that to the seller and the seller takes it lying down, don't they? See Doug? I am learning to read between the lines even though their policies don't directly address what if a buyer doesn't pay........ I see they have a

So the poor consignor bears the brunt of a new collector who would like a combined invoice for all the items won to date. Then the buyer decides they no longer want those widgets because a reasonable request can not be honored. It was Teletrade who does not state anywhere at all ...... auctions are to be paid and shipped separately from one another. Yet the consignor has to pay for that. See where I am going with this?

I am leading up to .....................



I would like this thread to continue about Teletrade. However, I would like the subject to change to the issue about the fees they charge both the buyer and seller for coins under $100. Should I start a new thread? naaaaaaaaa I just checked, this is titled appropriately.

I would also like to discuss why they do not show what the buyers Premium is for each item on their invoices.

I'll go ahead and scan my very first invoice from Teletrade s so that I can pick it apart and then everyone who posts can tell me I am wrong for my critique.



Lastly, in case anyone is wondering, Heritage shipped coins to me without payment and invoiced me. That came as a pleasant surprise.

 

Eye , your back peddling ! Now instead of trying to CYA , why won't you just fess up and admit your just plain wrong and apologize or do you truly have that much of a narcissistic personality , inflated ego and enjoy even embarrassing yourself just for the attraction factor ? Heritage occasionally does ship an invoice before payment is actually received, your not being given any special treatment because of this . Almost 100% of those that have read this thread and responded here don't think highly of what you did , how you did it and deplore your reluctance to admit your wrongdoing and un-professionalism . The more you continue to " Rant " about this , the more idiotic and totally ridiculous and childlike you come across . Take a break , and pull yourself together .

 

I like Teletrade, the people who work for TT, Bowers and Merena, and Spectrum (same company) are super nice and considerate. But I am reluctant to buy through them, the old 5.5% above hammer price was very collector friendly IMO. Brad Johnson was a huge asset for them when they were in NY. Gar Travis is an excellent numismatist too, honest, and you can call him if you have questions about buying a coin.

Just saying, my 2c.

GLTA

 

The epitome of trolling, but hey! Thanks for participating!

 

Not at all how I read the opening post. You even state that your on a "rant" and it was obvious that your intent, at least how I read it was to berate Teletrade for not combining your shipping from separate auctions. I don't see anything at all in it even close to mentioning that your doing it for the good of beginning collectors. Guess I should of read between the lines and assumed your intent.

 

It seems there are more than just a few members JIM , that disagree with you on that point . But your certainly free to digest this nonsense , any way your heart desires.

 

Teletrade is an above board auction site. If you don't like their rules, then don't bid there. They were around before the Bay came in and will be around after its gone. They are not for everyhone, as it takes some pocket to really trade there effectively.

Unbeleivable someone would make such a mountain out of a mohill here about Teletrades shipping policies.

While I offer "free shipping" on the Bay (to shut up the shipping cost complainers) every item I sell (in price calc) includes a tackon for shipping cost, tracking, insurance, packaging, return receipt (items over $250), and then an additonal tackon to cover the approximately 12% Ebay / Paypal will charge me for the addition to the price of the item. In reality, I combine shipping on nothing!

 

That's not the worst of it , he actually believes he is preforming some degree of a humanitarian effort on behalf of all Teletrade Auction participants. Prior to this " Rant " , i've not had reason to suspect that this OP was anything but rational , however after this , I seriously question his thought process . If he weren't so serious about it all , it would truly be laughable . In conclusion , I just want to give thanks for not having had any business dealings with him. I'm still in disbelief about his reasoning process behind all this nonsense.

 

Oh, for the love o' mike, move on......

The danged auction site has always treated me well. You don't like 'em then don't bid there. Ya ain't convincing me with this danged rant of yours.....

 

The irony of it all green18 , is that he actually believes he is providing some sort of service for all Teletrade Buyers . Similar minded EBAYER"S , won't bid/buy a auction item unless they get " Free Shipping " . There seems to be very little sense of " Fair & Reasonable " today. Not that , that doesn't apply to Sellers also , but more often than not the unreasonable expectations seem to be more from the under-educated Buyers mostly. Unless there is some sort of promotion going on, most online transactions always include additional charges for S & H over and above the actual item price or final hammer price . It' s tough business today.

 

I stopped reading after a few posts but will lay my opinion out there.

Eyeeatwheaties I'm not surprised to read you have a problem with this as your first posts I remember you were complaining about ebay shippers and how you'd complain if they didn't combine shipping there too.
I'd say your a constant complainer when you don't get your way.


I was like Baha and bought from them and after I saw the fee's and shipping I didn't bid on theirs unless it looked worth it. Just like ebay and a high shipping cost. Most people just take that into consideration but NOT YOU. You seem to think you either change the rules the way you want OR that you can bully your way into them changing them for you.

And no I do not sell my coins on TT. lol