Thread: crooked coin show

I bought some $5 gold eagles from Jimmy Gerstel on the celebrity shopping network and I decided to send them back well within the 30 day limit. I called them up to get an rma number and they told me they were not going to take them back. I have the credit card company fighting them. but they have already been paid by visa

I find it unbelieveable that a fine establishment such as the CSN would refuse to refund your money on a purchase of such an item that has to be of the finest quality to be sold by such an upstanding individual as Jimmy Gerstel.

If I were you I would consider buying these type items for people who make a living selling them and have something to loose like their reputation if you're not satisfied. It seems that coins have become the scammers delight of the decade. If you want to be cheated and disappointed, buy high dollar anything on TV. TV sales are for mops and brooms not treasures.

Sorry you had to learn the hard way. Good luck to you in the future and don't make the same mistake twice.


Allen

Just keep pushing with your credit card company to do a charge back. And, do return the coins.

Originally Posted by rwb5704

I bought some $5 gold eagles from Jimmy Gerstel on the celebrity shopping network and I decided to send them back well within the 30 day limit. I called them up to get an rma number and they told me they were not going to take them back. I have the credit card company fighting them. but they have already been paid by visa

I would be very surprised if 1) the coins were at a fair price in the first place (they hardly ever are when offered via TV, magazine, radio, newspaper, etc.) and 2) if your credit card company doesn't reverse the charge for you.

If the OP received the coins in the condition as described on the TV show and at the price quoted on the TV show what has the seller done wrong? Why should the credit card company have to reverse the charges for a transaction that went exactly as intended? Does buyer's remorse qualify as a legitimate reason for a credit card company to step in and reverse the charges?

If the seller has a reasonable return policy and the buyer follows that policy then he (the seller) should honor it.

It is best to investigate a seller and the going price for a coin before impulsively buying and trying to undo the deal later.

I think you are almost certain to get your money back through the credit card. They are usually very aggressive about protecting their card members.

Originally Posted by Hobo

If the OP received the coins in the condition as described on the TV show and at the price quoted on the TV show what has the seller done wrong? Why should the credit card company have to reverse the charges for a transaction that went exactly as intended? Does buyer's remorse qualify as a legitimate reason for a credit card company to step in and reverse the charges?

If the seller has a reasonable return policy and the buyer follows that policy then he (the seller) should honor it.

It is best to investigate a seller and the going price for a coin before impulsively buying and trying to undo the deal later.

The original poster indicated that there was a 30 day return period ("I decided to send them back well within the 30 day limit".) If such is the case, what the seller has done wrong is refuse to honor their stated policy. And thus the buyer should be able to return the coins and have the charge reversed. Also, we don't have enough information with which to fairly accuse the buyer of "impulsively buying".

Originally Posted by Mark Feld

we don't have enough information with which to fairly accuse the buyer of "impulsively buying".

Sorry, I disagree. IMHO buying from a TV pitchman is the quintessential example of "impulse buying".

Originally Posted by hontonai

Sorry, I disagree. IMHO buying from a TV pitchman is the quintessential example of "impulse buying".

That's usually true. However, we don't know things such as whether price comparisons were made, if the buyer had been considering the purchase for seconds, minutes or days, etc. I prefer to give the benefit of the doubt unless given good reason not to. And that label, along with comments/questions like "what has the seller done wrong" seemed unfair to the buyer based on the very limited information we have available.

rwb5704

First of all welcome to the forum.

Now as others have stated you most likely got ripped off. Sincerely hope you get your money back and learn a valueable lesson at the same time.

Real coins are sold by real dealers. Real dealers are all over the country. Thousands of them. Many sell on line as well but one thing you WON'T see is a real dealer pitchhing coins on TV. The overhead is enormous.

If you want to collect coins turn off the stinkin TV, hang out here and ask questions as we are always willing to help.

The responses you've encountered may seem harsh but they are the truth.

Once again,

Welcome aboard and hang around.

clembo

The picture of the eagles on tv looked bigger. When I received the coins I was dismayed at the size. I was not told what the size or weight was. I am very new to coin collecting, doing it to keep busy (disabled). I also trust too much

Originally Posted by rwb5704

The picture of the eagles on tv looked bigger. When I received the coins I was dismayed at the size. I was not told what the size or weight was. I am very new to coin collecting, doing it to keep busy (disabled). I also trust too much

Well,

I'm certainly not going to say stop trusting. There are many trustworthy people out there.

Now the fact that you are on the internet and CoinTalk your disability could be a positive. Keeping "busy" should allow you to do a lot of research.
Just don't jump into something as it were. As I stated earlier there are a LOT of people here willing to help and offer opinions.

welcome to CT!

welcome to the forum and i hope it works out well for you

welcome to cointalk! sorry to hear on of your first ventures into collecting is leaving abad taste in your moth. Letme just say, not every buying experience will be like that! and second, stay off Ebay until you feel more comfortable!