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Page 1 of 7 1 2 3 4 5 > Last »   LinkBack Thread Tools Rate Thread Display Modes 04-06-2006, 06:31 PM   #1 (permalink) zaneman Moderator     Join Date: Aug 2005 Posts: 2,745 Anacs Well, my fiance sent two coins to ANACS to be graded for me, and she paid for the 5 day service, and the mail was sent out priority 14 days ago. She called again, because she paid for email service, only to find out that ANACS hadn't gotten any mail in 9 days, and they still haven't opened the 5 day service packages yet. I'm pretty disgusted at the elapsed time. I told my fiance the next time she sends out coins to be graded, she should use PCGS   04-06-2006, 06:35 PM   #2 (permalink) 09S-V.D.B Coin Hoarder     Join Date: Oct 2005 Location: Atlanta Posts: 899 1. Wasn't there another thread about ANACS service (or lack of it) yesterday? 2. Arn't the guaranteed submission times calender days, not business days? Quote: Originally Posted by zaneman she should use PCGS PCGS is still the reigning king of long submission periods. Last edited by 09S-V.D.B; 04-06-2006 at 06:37 PM.   04-06-2006, 06:41 PM   #3 (permalink) Charlie32 Coin Collector     Join Date: Aug 2005 Location: Edmond OK Posts: 1,176 ANACS is now lower than ICG in my book... Charlie __________________ ANA J-1213365 CSNS J-9619 YNA #62 Join the Young Numismatists of America   04-06-2006, 06:45 PM   #4 (permalink) zaneman Moderator     Join Date: Aug 2005 Posts: 2,745 Quote: Originally Posted by Charlie32 ANACS is now lower than ICG in my book... Charlie ANACS is on par with PCI now it seems.   04-06-2006, 06:55 PM   #5 (permalink) TOLS196024 Senior Member   Join Date: Aug 2005 Posts: 312 I sent some coins in for the 5 day service back on March 22. I haven't received them back yet either. So I guess that makes two of us who aren't too happy with ANACS at the moment.   04-06-2006, 06:59 PM   #6 (permalink) Leadfoot Numismatist     Join Date: Apr 2005 Posts: 5,896 My Mood: With all due respect, ANACS is just getting over the hump with thier recent move. I'm sorry to hear of your delays, but it is to be expected. Rather than venting on this board, have you tried to contact ANACS customer service? They are usually willing to go above and beyond to make their customers happy. From what I've seen the new ANACS slabs are well graded. I think your wait will be worth it...Mike   04-06-2006, 07:15 PM   #7 (permalink) TOLS196024 Senior Member   Join Date: Aug 2005 Posts: 312 I understand that they're in a time of transition, which is why I'm not terribly suprised by the delay. That being said, I did pay for a guaranteed service which they did not provide.   04-06-2006, 07:31 PM   #8 (permalink) Leadfoot Numismatist     Join Date: Apr 2005 Posts: 5,896 My Mood: And you (both) deserve compensation. I highly suggest you call ANACS tomorrow and see what they offer. I know several collectors is a similar situation, and they have been taken care of...Mike   04-06-2006, 07:34 PM   #9 (permalink) TOLS196024 Senior Member   Join Date: Aug 2005 Posts: 312 Thanks for the heads up Mike! By the way that's one beautiful Buff you picked up.   04-06-2006, 08:38 PM   #10 (permalink) Burks Senior Member   Join Date: Feb 2006 Location: Toledo, OH Posts: 270 Quote: Originally Posted by TOLS196024 I understand that they're in a time of transition, which is why I'm not terribly suprised by the delay. That being said, I did pay for a guaranteed service which they did not provide. You would be in the same situation with PCGS. They have no real excuse for letting 15 day submissions take 30+ other than "whoops". A lot of people are getting free grading out of the deal too. That's the big turn off to PCGS, the wait.   04-06-2006, 09:53 PM   #11 (permalink) Cloudsweeper99 Treasure Hunter     Join Date: May 2005 Posts: 5,723 The entire business is plagued by lousy service. I just waited 3 months for a coin. The TPGs had better pray every night that the China, Japan or India don't decide to get into the business. Good business practices are apparently elusive to the US companies. It wouldn't be the first industry to suffer because they thought that somehow they were immune from competition.   04-06-2006, 10:18 PM   #12 (permalink) Midas Coin Hoarder     Join Date: Apr 2005 Posts: 796 Worst yet, the services deposit your check (credit your credit card) IMMEDIATELY upon receipt, sit on YOUR money till it suits them, perform their service and hopefully you get your coins back within 100 days (economy service). What a way to float money and make interest off of it. __________________ “It's what you learn after you know it all that counts.” - John Wooden   04-06-2006, 11:09 PM   #13 (permalink) GDJMSP Numismatist     Join Date: Nov 2002 Location: PA Posts: 24,553 Quote: Originally Posted by 09S-V.D.B 2. Arn't the guaranteed submission times calender days, not business days? Nope - it's business days and weekends don't count. And they don't start counting the days until the coins go through the receiving process and are posted as being on the books. Also, if there is a coin show and the graders of that company are attending that coin show - the days the graders are at the coin show don't count either. So it's very possible that 5 days could very easily turn into 15 - and according to the way they count days - the grading company would still meet their deadlines. __________________ knowledge ..... share it   04-06-2006, 11:37 PM   #14 (permalink) zaneman Moderator     Join Date: Aug 2005 Posts: 2,745 Tols, You should also note that today and tommorrow are blackout dates, so who knows when we will get our coins? I'm predicting a while.   04-07-2006, 12:15 AM   #15 (permalink) Danr Numismatist     Join Date: Jul 2005 Posts: 2,923 My Mood: Quote: Originally Posted by Charlie32 ANACS is now lower than ICG in my book... Charlie I disagree, I like ANASC.   Page 1 of 7 1 2 3 4 5 > Last » Bookmarks Digg del.icio.us StumbleUpon Google Would you like to support CoinTalk? Coin Talk Code of Honor 1. Post unto others as you would have them post unto you. 2. Keep it clean, like a 1950s family television show. 3. 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