As far as customer service i they're pretty good. Keep in mind we're out joy shopping basically. They're at work. We're all just humans. They will favor the silver line and the buy line I feel some times. I've felt like maybe i was bothering them a time or 2 because i was asking for world boxes. Really only the owner knows world..so maybe i annoy the other guys? I've wondered a couple times but nothing major. I did walk out of there completely pissed one time after i dropped like 400 bux on world. That day it was the silver counter they were cranking on. But..thats water under the bridge now. Plus I'm a weird dude...i was annoyed by the time they got to me so i suspect i was not the friendliest chap either on that visit. Now I just try to not go in there at certain times. In fact... one of the guys told me early saturday morning is the best time. Hummmm.... i don't remember how that convo got started but maybe they picked up on something? But anyhow...you can buy online. But like i said no pics....basically just a list of inventory.