bg1856

Hello forum friends. Take a moment and look at my most recent purchase. http://cgi.ebay.com/ws/eBayISAPI.dll...fvi%3D1&_rdc=1.

I can't speak highly enough about this seller. They had this coin listed as buy it now for 1795 or submit best offer. I decided to submit an offer in which I knew was a lowball of 1150, but had hoped that it would at least bring a counteroffer back. To my surprise, I received an email back within the hour saying that the offer was accepted, in which I paid immediately.

Within minutes I get an email from the seller that asked to be let out of the deal because they thought the offer read 1550 instead of 1150. I contemplated for a few minutes and thought what if I were on the wrong side of this deal would the seller let me out if I thought it read 795 instead of 1795 and clicked buy it now. So I decided to respond by saying that we made a legitmate deal and that I would expect him and his firm to honor that agreement.

Within minutes yet another email arrived to inform me that yes I was correct and that they would honor the purchase as it was their fault, and they hoped that I enjoyed the coin and would provided tracking information regarding shipment. All, this in a friendly and polite exchange.

Now I know many of you think that this may not be a big deal, as they should have honored it anyways, but I have to give credit where credit is due and they could have tried to make it bit harder a drag it out for days with little or no communication. This firm, as far as service goes, top notch. With that being said, I think I got a awesome coin at a great price as CDN Bid and Hertiage realized prices are at least $350 more

bg1856

oh yeah, and it is in a "no line fattie" old NGC holder

silvrluvr

MN folks rock! LOL

__________________
-Jeff in MN
_______________________________________
buy, buy, buy, sell, buy it back, buy, buy, buy....

ljpitre

please note that the following is simply my opinion and is meant as such and not meant as a value judgement about anyone:

yes, i understand why you are feeling so good about your "deal". You recognized the value of the coin, otherwise you would not have "jumped" on it. The seller made a error of $400.00. As we all know errors will and do occur. It not so much that an error occurs but what one do to rectify an honest error that really matters. But what about when the shoe is on the other foot as you stated in your example. Although, i am a novice at coin collecting, i not a novice at ethics and honor(maybe because i am disable veteran and i have been dealing with a tramatic brain injury(tbi), which is why i am just getting into coin collecting. It has been part of my thearpy to help with my cognitive abilites. In the field of battle just as in life when times are tuff all one has is his/her ethics and honor. Which in my opinion, should have come first here. But such is life and each indivdual has to live with him or her self and the way they conduct themselves and their business. I guess the bottom line is that your walking away from this deal feeling like you did the "right". At least that is what i am getting from what you have written. Respectfully submitted, ljpitre

p.s. I use capital letters because of my difficulties, it is easier to type and see. Some spelling and context erros may occur. I beg your patients.ljp

bg1856

ljpitre, I can't say that I disagree with your assesment, and please understand that this thread was not started with the intentions of bragging about a purchase made through a sellers error, but a thread that was started to brag about the good will, and intentions of a seller to garner more business in the future. In my opinion, it worked beacuse I am on here now mentioning how impressed I am in the way they handled it. Your post was taken graciously and had the amount in question been substantial in my opinion, my decision may have been different

Fullmoonkid

Having read the entire thread , i cant help wondering what would be a substantial amount in your opinion ?

Im wondering what the sellers feedback score was and what a seller might have to do to protect that.

bg1856

That is a very fair question and one in which I reply openly and honestly. I don't believe that there is certain amount per se that is fixed and doesn't change. It will infact depend on a whole host of factors such as: 1) how flush I feel with cash at that the time (i know this is not impartial but i said I would answer honestly)
2) Sellers business. In this case it is not an individual bm shop dealing with limited inventory but a business with dozens of employees
3) Sellers inventory. In this case seller has close to $500,000 if not more in the way of coins listed on ebay. Do I really think $350 is going to affect the viablity of the business....

So to answer your question I will respond as I did earlier, If I had offered 11.50 and it had been accepted I would have considered that substantial and would respect the dealer if they had not shipped the coin. But to answer your question with any more degree of certainty you would have to ask the seller at what point THEY thought the amount was substantial enough to refuse shipping. As far as feedback goes the rating was 1522 feedbacks 99.9% positive

Fullmoonkid

While i do thank you for your reply , i wasnt asking about the sellers inventory or what ifs..please correct me if im mistaken but you did say had the amount been substantial you might have reconsidered.

I just wondered what that sum would be?



"In this case seller has close to $500,000 if not more in the way of coins listed on ebay. Do I really think $350 is going to affect the viablity of the business...."

Using that logic its ok to rob a bank , they got loads of money.

bg1856

You are correct
well if you are looking for a number that is not how I price purchases of common date generic gold. I do however base my offers and purchases on percentage over bullion. Considering that these premiums are fairly high now given various macro economic events of recent. ie asking a buy it now price which is 89% premium over bullion for this coin. Most of which are selling for a 53% premium. Historically these coins have sold very close to the spot price of gold with very little premium with few exceptions as they are more tied to the price of gold than there numismatic value. So, I would have to say that a premium is warranted in this case in which I offered at 20% above spot. I would not expect to pay below spot

bg1856

and by the way, thanks for your service and I wish you the best of health

ljpitre

thank you, kindly. All i have gotten since i arrived here at cointalk is valuable knowledge on the subject, warm welcomes and best wishes!! Cointalk is an honor to be a part of! Ljp

quartertapper

I know there are a lot of good ebay sellers out there yet, and this guy is obviously one of them. I do a lot of bashing of ebay sellers, because there are a lot of dishonest and/or ignorant sellers out there making every ebay seller pay a little. My advice is if you find a worthwhile seller like this, patronize them. There aren't enough of them!!!

Captainkirk

I have made a few mistakes selling on ebay, but I always have given the customer his deal, of course I'm talking about a few dollars. I just left a neutral for a seller that sent me a damaged fine coin, 1905 Indian cent, chin was gone, 3 major rim dings, 2 letters in Liberty. that was sold as AU. ( bad pictures, I trusted the seller ) The seller charged $4.95 shipping and it arrived in a first class envelope, then the seller did not want to refund shipping. I went through paypal and got a full refund, but still left a neutral. the seller was gusfirefly. I will be watching to see if the coin re-appears in their auctions as AU again.

ljpitre

i have a seller who is charging me a enormous amount of shipping (althought the web site says they will combine shipping). I bought 25 or so items and it came in a small priority mail postal service box (i called the post office) for which the standard postage is $4.80. I have sent the seller emails and called the number posted on their bay site. None of my calls or emails are answered. Now after nearly 3 weeks(i sent email and called, left voice message numerous times prior to and again, friday aug.14,2009. A few hours after i contacted them again on friday(14th) i got numerous notices of invoices being shipped-no other answers to questions i had requested. The total of my purchases was about $45.00 or so. The postage total from the invoices, even thought they are supposed to combined postage after the fist full amount of postage---applied to fist invoice,about $6.95 they would add $1.00 for each addtional item. Ok, i did't like it, but i ageed to it. But even then the total postage is no were near $48.00+. Do you think i could get some assistance thru paypal since they will not return any of my contacts. I did not use the name of the seller because i did not know if it is accectable or even if this type of question is out of bounds. If it is i apologize. Someone just let me know. Anyone's help welcomed!!! Regards,ljpitre

ljpitre

i forgot to mention some of the coins in my order that i paid for are not in the box. While the list had check off's next to most of the items i purchased, some of the items on the invoice were not check off. turns out that the ones not check off are the ones that are missing from the shippment. sorry i left this out of the original post.ljpitre