My coin got killed!

Discussion in 'Coin Chat' started by Kasia, Mar 25, 2012.

  1. Kasia

    Kasia Got my learning hat on

    I am disappointed, as you will see. This is my first experience sending a coin to NCS and then on to NGC for grading. I had done a separate one just for grading 5 coins and they turned out ok, but this one........ not so much. What do I do????

    I know I'll get over it at some point, but here goes. Only slightly disappointed in the grade. But the condition the coin came back to me as is a different story.

    I found a 1999 WAM and put it on here for comments

    Here are the pics of my coin prior to sending it out (first two pics), then pic showing the front and back of the slab, then a pic of the coin front and back as it came back to me, then more detailed pics of the obverse showing how horrible it looks. I believe I am seeing not only a messed up surface that I can't figure how they did that, but scratches, etc that I don't see the coin having before I sent it in.
     

    Attached Files:

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  3. Hunt1

    Hunt1 Active Member

  4. Cazkaboom

    Cazkaboom One for all, all for me.

    What did they do???? :mad:
     
  5. This may sound a bit harsh, but what was wrong with the coin in the first place? Why send it to NGC, and why send such a common coin (even with the variety)?
     
  6. medoraman

    medoraman Supporter! Supporter

    What were you trying to get conserved? The little dark section in front of his face?

    Man, I would get on the phone with them and talk that through. A coin like that shouldn't have been doctored, so I am unsure why they messed it up like that.
     
  7. Kasia

    Kasia Got my learning hat on

    I thought that by getting it "conserved" that perhaps the small spot on Lincoln's shoulder (obv) and on the reverse with AMER could be lessened in their intensity. I thought they both were somewhat detracting when I looked at the coin, and I thought that possibly they might grade it a point or so lower than I hoped (which was an MS63). Obviously I made a huge mistake on that assessment.
     
  8. Yacorie

    Yacorie Junior Member

    I agree with everyone else. I can't really figure out what you were trying to conserve based on the first set of photos but the end result is not good. Get on the horn with them; I don't see how that even passes the straight faced test
     
  9. Numis-addict

    Numis-addict Addicted to coins

    I am lost? I have heard of a WAM and know what it is, but is it really worth having it certified?
     
  10. Hunt1

    Hunt1 Active Member

    I think that coin was a RD before you sent it-- they made it a RB.
     
  11. pennsteve

    pennsteve Well-Known Member

    It looks like they sent you back the wrong coin. Perhaps they had more than 1 wam to grade and somehow got them mixed up? Maybe start going to all of the coin forums and watch for a post where someone says something like "wow! my coin came back in better condition than when I sent it in!"
     
  12. Owle

    Owle Junior Member

    What a disappointment, Kasia!

    I've been there and had similar things happen.

    It does look like it got murdered, maybe involuntary, but coinicide nonetheless. I would contact the ANA and see if they could do anything, you could also write a letter to Coin World, Florida's consumer affairs department or AG. Good luck!
     
  13. Porsche2007

    Porsche2007 Senior Member

    When reading this, I remembered the following thread: http://www.cointalk.com/t193801/. I was quite close to posting that NCS probably scratched it, but marbury518 said:
    Therefore, I opted to not communicate my aforementioned opinion. However, in your case, I will mention that NCS scratched it.
     
  14. jloring

    jloring Senior Citizen

    Seems that way, if eBay is any indication. Had the coin come in a 63, probably looking at $500 plus. At least that's what they're being listed for.
     
  15. Numis-addict

    Numis-addict Addicted to coins

    Ah, now I see...
     
  16. Owle

    Owle Junior Member

    Cleaning coins like this reminds me of Bradbury's short story "The Crowd".
     
  17. Kasia

    Kasia Got my learning hat on

    I don't think that a switch is a possibility. Here are both obv and rev of the one I sent in and next to the one they sent back. I am looking at the spots on the coin that I id'd that I was hoping the conserving would improve, but it looks like even if dipping the coin caused the spots to run, they can't have run in the way they did. So I have no clue as to what was done to the coin to make it that way. There is nothing on the obverse near Trust that would do that, IMO.

    Both sides do show they are the same coin, IMO. Look at the spot on Lincoln's shoulder and the two nicks that are on mine: at the collar (horizontally) and to the right of Lincoln's suit (diagonally). Also on the reverse, it is apparent the way the spots on the AMER, especially between the A and M the way the spot curves, do remain the same. There is also a spot between the N and T in Cent, which is the same.

    So the conclusion is that they have significantly changed the appearance of this coin, in a manner that is unacceptable. They have created spots that come from nowhere and run and drip in horrid ways, and have taken away much of the "red" surface and made it "brown".

    I sent an email via their Contact Us area on the site, indicating I would be contacting them via phone, as well as referencing this thread so that they know what I'm talking about. I really hope I don't get the run-around when I call or have to play phone-tag.
     

    Attached Files:

  18. Kasia

    Kasia Got my learning hat on


    I sent it in as value of 250.00 simply because I am a novice at grading, and I was concerned they would grade it lower than what the value would be if it was a MS63, although I had indications that that might be the grade. I had figured that MS65 was about a 550.00 value, with MS63 being maybe 350.00. I was trying to be conservative. Right now, as a MS61, with the problems this coin now has, I have no idea what it would bring, but I think that some would be really hesitant to add this to their collection. I hoped to be able to sell it at some point in the future, and slabbing it was a way to ensure that it was verified as well as graded by a respectable tpg.
     
  19. mikem2000

    mikem2000 Lost Cause

    Unfortunately it is the same coin, The nicks and dings match up.

    They should have manned up, admitted the mess they created and made it right with a check. But NOOOO, they slabbed it. What a disgrace. The only slab that coin belongs in is Details, Improper cleaning.



    Kasia,

    I feel for you.

    Mike
     
  20. BooksB4Coins

    BooksB4Coins Newbieus Sempiterna


    I am sorry, Kasia. I really am, but from what I can see in your before images, there was no reason to send the coin to NCS. Copper (composition noted) is a very reactive metal and NCS could never guarantee the outcome of conservation. In my opinion they should have denied your submission on the basis it was not necessary, but the fact remains that you submitted the coin and should have understood the risks involved.

    NCS clearly states the following on their website;

    "NCS is not responsible for any loss of value or marketability of the coin resulting from any service performed. NCS does insure your coin against mishandling or loss while on our premises."

    If it can be proven the coin was damaged, you may have some recourse. Unfortunately, with the images provided I think you may have a difficult time making a case for this. NGC has a superb customer service department who will do their best to assist you. I am sorry if this sounds harsh and especially for the letdown you are experiencing.
     
  21. zach67005

    zach67005 Active Member

    Sure looks "mis-handled" to me. Sorry Kasia. This really sucks.
     
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